We arrived at the Laguna Azul on the 23rd of May and were there until the 30th. This was my husbands and my first trip to Cuba. We went with our besties and thoroughly enjoyed the entire week!
Check in was a breeze! We were greeted with a non alcoholic cocktail upon arrival and were told that as the resort was at full capacity at the time, our friends' room was not quite ready but ours was. We just went to ours and got changed to head to the pool.
Yes our room was a little musty but considering the humidity, it was not bad at all. Fan in the room worked a little slowly but the air conditioner kept it quite comfortable. I did find the sheets a little damp but again, humidity.
People have been saying on here about not having their towels changed or mini bar stocked, but when we read the literature on the bathroom sink and the tv stand it told you the bar is stocked every 2 days and if you would like fresh towels to throw the soiled ones in the tub and they would replace them. We had no problem with this and our maid Luisa kept our room lovely and clean and left us towel and bedspread art, and lovely notes every day.
Our balcony was lovely, nice view of the pool and surrounding areas and the gardener in our section spoiled my friend and I every day with flowers, hats, and corsages!!
The best coffee in the resort is at the lobby bar, very tasty and they also make a mean iced coffee with Baileys!!! The lobby bar also has a pianist at night and local acoustic bands come in to play for the patrons. This was definitely a highlight for us as music lovers.
We did not encounter one unpleasant staff member, everyone was more than willing to look after us. At the pool bar Jousue (I'm not sure I spelled that correctly), Fidel, Barbarita and Jenny were awesome!! We kept joking we wanted to take Jenny and Barbarita home with us, they were so sweet. Leyder, we met at the beach bar and then at one of the snack bars later on. He was a hoot and very friendly! Edourdo is a lifeguard at the beach and a lovely man, very pleasant and informative.
Wonderful music every night, fun by the pool during the day.
We went to 3 a la carte resaurants, Del Chef (fish was lovely), the Romantico (not much atmosphere and very warm in there, but a very tasty lobster salad), and the Japanese (which was a highlight for us all, very fun and entertaining and the food was excellent!!)
The buffet was good, none of us had any trouble finding anything to eat. None of us are fussy and like to try new things, so it was a great adventure. We also did not find things as bland as some. The breakfasts were great very hot and tasty!
We went on 2 excursions, the Jeep Safari, which was a ball of fun (highly recommend) and the Catamaran with the Dolphinarium. The Catamaran part of the trip was wonderful, entertaining and relaxing, with snorkeling and a trip to Cayo Blanco, but I would not do the Dolphinarium again. Seeing and petting the dolphins was something I have been waiting to do for years and it was a huge disappointment. We were not allowed to touch the dolphins, the trainer kept them up front with her and you got to swim up, get your picture taken with them, pet their bellies and then get out of the water. If I did something like this again it would not be there. We didn't even get to see the dolphin show they put on. (this has nothing to do with the resort, this was the fault of the airline we booked the excursion through)
I have seen things on here about the exchange rate at the resort being not good, we had money changed at the airport and at the resort and the difference was only 5 cents Canadian more we received at the airport. I say change it at the resort, much more convenient.
All in all it was a beautiful vacation, we met wonderful people, ate good food, drank tasty (strong lol) drinks and enjoyed ourselves thouroughly.
Thank you so much to the staff of the Laguna Azul for making our vacation and first trip to Cuba so special!!
- Official Description (provided by the hotel):
- Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more less
- Also Known As:
- Iberostar Laguna Azul Hotel Varadero