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Hilton Barbados Resort
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Reviewed 23 December 2008

Honestly, for the amount of money we spent, I expected more from the Hilton. As many other TA contributors have said, this really is a "family hotel." If you're looking for a peaceful, relaxing, secluded getaway with your partner, look elsewhere.
The pool and beach were beautiful, as were the rooms. The beds were VERY hard, though.
We stayed there two nights, and the price of the room was a stretch for us, so we were mindful of how much was spent on food. True to Bajan form, food was pricey at the Hilton. Hence we learned how to dine on a budget. We brought a suitcase full of snacks before leaving the states (that same suitcase doubled as a souveniur carrier upon departure). And we took note of the "happy hour" times at the Hilton bar/restaurants. From 5-6pm we'd saddle up to the pool bar and order $5 (USD) dariquis instead of the normal $10.
We really lucked out being Hilton HHonors members. To future HHonors travelers: you MUST check out the Executive Lounge. My partner and I loved the evening hors d'oeuvres and cocktails (FREE!): Bajan fish cakes, jalopeno poppers, cheeses + crackers, vegetable crudité, Chardonney, red wine, sodas, rum...I ate so much that one night I skipped dinner! They also offered a "nightcap" later in the evening. A continental breakfast was comped for us, but I'm not sure if this is extended to all HHonors members.
For those who are thinking of excursions, I recommend Cool Runnings or the Mounty Gay cocktail tour (Wednesdays @ 2:30pm). We took a cab to Bridgetown one day to check things out. It was crowded, and there wasn't much to see in the way of shops. A lot of the souveniurs were cheap looking/hokey. But, the people were super nice and friendly!

  • Stayed: December 2008, travelled as a couple
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2  Thank KChaplinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2008

We stayed at the Hilton for a week long break as last get away before we become parents. Having read reviews on Tripadvisor we thought we would stay at the Hilton as it was seen as being a nice resort according to the reviews. This time round we weren't looking to spend our usual amount and so downgraded to the Hilton. We figured it would be fine as the BA aircrews stayed there.

Hmm, We booked a Deluxe Oceanview room in the Lighthouse tower. Oceanview Deluxe translated into a balcony on the far side of the hotel where you had to crane your neck round the corner of the building to see the ocean. We did however have a fantastic view directly over the war cemetery and the neighbouring oil refinery! We couldn't believe that their top end room before suites overlooked a cemetery! No disrespect to those buried there but I didnt want to be looking over them every day!

It took an hour to get the receptionists to allow us to downgrade to a lower class room so that we could stay in the middle of the floor overlooking the ocean! We ended up in a room mid floor. This room was smaller but was just a well appointed as the deluxe room and the view was actually an ocean view!

The room was clean and tidy though it was a typical Hilton room. If that is what you like then great. If you are like us and pretty much live in Hiltons because of work then don't stay here as it will feel like a day at the office!

The rooms are not great for sound proofing. We knew intimate details about our neighbours as the walls offer the soundproofing qualities of a bead curtain. The only saving grace was that the guy next door was actually a damn fine whistler! The boy could carry a tune!

This brings me on to the entertainment! we were told we had a quiet room. This is a relative term! on Karaoke nights at the waters edge bar, you can hear Elton John's lifes work being murdered from every corner of the hotel. Whether you are a fan or not, bring ear plugs!

Breakfast was the usual Hilton Global affair with the exception of offering Bajan Fish Cakes and hot sauce - which were amazing! other than that, typical Hilton template stuff. If you are a Brit on tour and want to travel to the other side of the world and still get your bacon and eggs in the morning then this is the place! if you want to be adventurous and try something new, take a walk somewhere. You are better spending your £30 a head elsewhere.

The beach is lovely. The sand is white and water is fun. However, the closer you get to where the bar is, the higher the ratio of cigarette ends to grains of sand becomes. Yes, near the bar, the sand is littered with cigarette butts and beer bottle caps! not nice. If Hilton are reading this, take note no point offering plastic glasses if you have bottle caps everywhere.

The pool area is well maintained and clean. We have been to more luxurious places with horrific pools compared to this. Well done Hilton. Saying this, the pool staff need lessons on customer service. EVERYTHING we asked for was a hassle. Can we move the umbrellas - no, can we move the loungers to the other side of the pool - no. If you want people to relax then you need to be flexible. The sun moves, so should the shades!

The bar was a laugh. I had Mojitos with my lunch everyday and every day they forgot to put the Rum in them! No joke, they forgot the key ingredient every time!

There is a mix of staff attitudes from the barely helpful through to the downright offensive. My personal favourite was the girl in the orange Hilton shirt sitting in the towel hut who said she didn't work there when we asked her to move a shade umbrella!

The tour concierges are amazing! supply them with trashy UK gossip mags and they will do anything for you! One even offered to drop us off in Holetown on her way home! that is a 45 minute drive in traffic - worth it to go to Olives by the way.

As everyone who has stayed in a modern hotel knows, your key card sometimes stops working. Sometimes it is a ploy by the establishment to give them time to check your credit card, sometimes it is an error on your part. Anyway, fact is they stop working periodically. Ours did and when we asked for a recode, one of the staff kindly offered that we had to swipe it in the lock slowly. It took three attempts to convince them we were doing it slowly enough and to recode our keys.

We asked for a power adaptor to allow us to plug in hair straighteners. It took an hour and a chase up to get one. Then they wouldnt knock on the door because we had the do not disturb sign on. This didnt stop anyone else in the hotel including housekeeping on the day or departure knocking the door to "gently" remind us we were leaving that day.

All in all, if you want cheap accommodation then great. If you want an amazing break bearing in mind the effort to get there, then choose somewhere else.

  • Stayed: December 2008, travelled as a couple
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5  Thank fatgeordieScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2008

Spent Thanksgiving week at the Hilton. Missed the warm Carribbean greeting upon arrival, as check-in could have taken place in Cincinnati, based on the lukewarm greeting we got. (Where's the rum punch and the warm towel?) Natives elsewhere were really friendly, but hotel employees were not.

Things got better when we got to the room. You can't miss with the views here. Every room is situated for a wonderful view, sea or bay. We had a wonderful view of the sea in a decent room, nice bathroom, even liked the bed (which some have complained about being too hard).

The food at the Hilton is absolutely terrible. The beach bar needs help . . . fast. Everything was totally greasy, unappetizing, and almost made you sick. We finally found some chicken club sandwich that was edible, but it was sad not to have some fresh fruit and interesting items on the beach bar menu. It was a challenge to eat lunch there. The only thing we focused on was that we'd at least get a wonderful evening meal . . . away from the Hilton.

The pool was really nice, but the place was full of kids. Forget taking a romantic hot tub . . . you'll have to share it with a couple of 5 year olds. Why do resorts allow unattended kids in hot tubs?

Beach was beautiful and water was wonderful . . . no problems there. Disappointed that you couldn't really walk the beach for any great length. The beachfront is relatively small and inaccessible to other beaches.

If you're thinking about driving in Barbados, you'd better polish your nerves of steel. We rented a car and experienced several hair-raising moments. Natives think nothing of walking in the road (dressed in black at night, too!) so it's a scary experience. The roads are narrow, with drainage ditches directly next to them, so if you're not going to hit an oncoming car, you could end up in the ditch, especially when you are dodging pedestrians. Don't know if we'd drive there again. Daytime driving was ok, but at night we panicked almost every time! Good luck!

Dining in Barbados is heavenly. Being foodies, we were delighted with just about every place we visited . . . Acqua, Restaurant at Southsea, The Tides, The Cliff, and heavenly L'Acajou at Sandy Lane. (Who wouldn't want to stay there?????) The Crane was just so-so . . . a long drive for a mediocre meal. Also took a day trip to the East Coast and dined at the Roundhouse (I think that's the name). Beautiful views of the raging surf (and surfers!!).

The weather was picture perfect, and it rained the day we left, which was the only reason we didn't mind going home! We'll be back . . . when we can afford Sandy Lane.

  • Stayed: November 2008, travelled as a couple
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3  Thank edm08551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2008

We stayed at the Hilton for 10 days for our wedding at Barbados and our honeymoon.
I loved the hotel property, the swimming pools are perfect and the beach is beautiful- white sand and turquoise sea. The beach itself is pretty much for hotel guests only because it is a bit secluded so that is really great. It's really romantic especially if you have an ocean view room, you can wake up and see the paradise through your window.
The entrance to the hotel itself is beautiful, as it is open to the swimming pools and there was a steel pan player playing Christmas music when we arrived which was really nice.
The staff is very friendly especially at the Water's edge bar, and you feel really welcome and relaxed throughout your stay.
The rooms are really spacious, nice and very clean. The breakfast buffet is excellent.
I read a review where it says that you have to catch a taxi wherever you go, and that the location is not too great but I disagree. I would say that the location is perfect depending on what you came for. If you want a great beach and a great hotel it is perfect. If you want to go to bars the whole time, then St. Lawrence Gap hotels are the place for you. Taxi is not cheap, and you do need to take a taxi everywhere you go but I think that all the hotels are pretty much the same, a bit secluded- at least the better ones.
The only thing I disliked is that before we came to Barbados we were trying to arrange the wedding through the hotel. We got an E-mail address of their wedding planner but she was not too eager with arranging anything for us, and we were waiting for her E-mails for 2 weeks, In the meantime we arranged everything with a different planner. I think that a 5* hotel needs a better service on this part. Maybe she is great at her job, but we did not get good impression in our communication.
Overall, a perfect hotel and we definitely recommend it to everyone if you want to have a great stay in Barbados!!

  • Stayed: December 2008, travelled as a couple
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3  Thank TheHousens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2008

Just got back from 10 nights at the Hilton (Dec 2008). I will summarise the positives and negatives of this hotel below:

POSITIVES
- The pools and beach are both great. We never struggled to get sun loungers by the side of the pool, and the beach itself (which is right in front of the hotel) is beautfiul, clean and large and felt quite private.
- I'd imagine it's a good hotel for kids. We don't have children but there were plenty of families with small children.
- The rate was reasonable (we booked in advance and paid in full,in order to secure a cheaper rate) and our room was large and clean with lovely views over the ocean.

NEGATIVES
- The food at the beach bar was poor. We ate lunch there almost every day (given that there aren't any other options unless you get a car or taxi and drive somewhere) and every day we kept hoping that we would find something decent on the menu. We were very disappointed!!!! The food is greasy and bland - tough burgers, hardly any fish inside the flying fish (i.e. just batter!!) and bad quality chicken nuggets. AND it's very expensive!!!! We didn;t eat at the hotel in the evenings, and I'm pleased to report that the other restaurants in Barbados are generally very high quality. If you want a really special dinner, we would recommend The Cliff or The Tides (both on the west coast and around 20 mins from the hilton by cab) - they're expensive but worth it.

- Service was mixed. Some staff members were friendly and helpful but others seemed rather blase.

Overall, this hotel offers good quality & reasonably priced accommodation and a really stunning beach. However, do NOT expect anything great from the food!

  • Stayed: December 2008, travelled as a couple
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1  Thank toniebaldwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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