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“Beautiful Location!”

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Hyatt Regency Aruba Resort and Casino
Ranked #11 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 9 March 2012

I loved our stay here! It was like a dream trip for me! Our room was nice with a beautiful ocean/pool view! The grounds were also beautiful. We enjoyed just walking around the grounds & along the powder white sand beach. Everyone was really friendly to us. One night we had a private special anniversary dinner on the beach & the staff made it special for us. The casino was a little small BUT I left with more money than I went in with! LOL! All in all, we had a very nice trip & would love to go there again! Also, it's actually been 3 yrs since I was there but it didn't give me that option to put in & I'm sure it's only gotten better!

  • Stayed: April 2011, travelled on business
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2  Thank mladamik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,547 - 2,551 of 3,665 reviews

Reviewed 9 March 2012

Spent 11 nights at the Hyatt Aruba which continues to be the near perfect resort on the near perfect Island of Aruba. The hotel with its small rooms is still run with the best employees one can find. Arriving to see the same faces year after year has benefits and they all know your name and your quirks which makes life easier to deal with. The Regency Club floor staff is pleasant as can be and serves you as if you're the only guest at the hotel. We had to deal with a tattooed laden, drunken group who spent the week smoking at poolside, eating their fried chicken in the pool, and was basically a low classed trailer trash group that didnt belong at a Hyatt nor in Aruba. Loud as can be they made the hotel into a trailer park. There's not much one can do to combat 40 jerks(the women were worse than the men) smoking, cursing and drinking away as they ruin your vacation. We sat there and waited for them to disappear at the end of the week. Classless was the perfect description of the group, and I fully understand why Hyatt has to fill their rooms with available guests, even this trailer trash. Otherwise the hotel is a great resort filled with upscale customers who appreciate all around them. Food in Aruba is great for the most part, and the hut line is always a pisser to endure, despite getting up early to get your seats. We have made life long friendships in this line and I wake up early to converse and to get our daily same-spot seats. Nothing can top the Hyatt Aruba, not even garbage that attempted to ruin everyone's stay! Only hoping they go elsewhere next year!

  • Stayed: March 2012, travelled with friends
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2  Thank MrsMaytag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2012

It was not easy to find a waitress at the beach and the pool staff were preoccupied playing around behind the bar and reading newspapers.
The pool area was also never cleaned up. Cups and plates from guests eating lunch were flying around and ended up in the pool.
I definitely expected more from this hotel.

We did have excellent service at the juice bar and coffee shop.

  • Stayed: March 2012, travelled as a couple
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2  Thank jmd821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this reviewResponded 5 April 2012

Dear guest,

Thank you for staying with us and for taking the time to provide us with some very helpful feedback.
We are currently exploring some technology driven services to assist us with improving the efficiency of our pool and beach service. In the meantime, we certainly will be addressing the matter more diligently.

Regards,
Hyatt Resort Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2012

My wife and I just got back from this property and highly recommend it. The grounds and entire facility were in excellent condition and the food was very good. We really enjoyed the white sand beach and spent quite a bit of time sitting on the pier watching the sunset go down in the evenings.

The service was excellent, and the people who work there seemed to enjoy what they were doing. They constantly had a smile on their face and were very engaging in conversation.

I played golf at Tierra del Sol and it's a nice course. The wind blows constantly and it's very difficult just to hit the fairway in the constant gusts. We enjoyed it though. Try riding horses at the Ponderosa if you are looking for things to do. They did a great job and you get to ride the horses, not just follow the leader on a trail. The Sunday brunch is amazing at the hotel, try it if you are willing to pay $40 per person.

This place is not cheap, and if I had anything to complain about it would be the high prices for everything. However, we loved it and would definitely go back in the future.

  • Stayed: February 2012, travelled as a couple
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3  Thank fischman44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

As we are preparing to return to the Amazing Aruba Hyatt for our 9th visit this summer, I am realizing I never wrote a review for last summer's wonderful trip. I agree wholeheartedly with the majority of reviewere that this hotel is simply an AMAZINGLY GREAT hotel.
Obviously, for us to plan an annual visit, we love the property, the staff and Aruba.

We have not had the greatest experience with the man who runs their towel hut on the beach, however. As the years have passed, he seems to become less willing to help with simple situations. Case in point, we could almost never get a float to use in the ocean on our last visit. Although we got out there early and made several return trips to request a float, he was in no way helpful. Finally, when I complained the I was an annual guest and had never seen so few floats, he sent a worker to get me one from the group stored in some storage container which he didn't want to bother to bring out each day!!!!! I watched to see where the float came from and there were MANY more in that container! So, although the Hyatt DID own many more floats, this man who is paid to run the beach hut gets to decide how many floats to bring to the paying guests??!!! Something is wrong with picture.
I am a HUGE fan of this hotel and will surely return, but this is a bad situation and Hyatt should correct this.

  • Stayed: July 2011, travelled as a couple
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6  Thank lswg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Aruba Resort and Casino

Address: J.E. Irausquin Blvd 85, Palm - Eagle Beach, Aruba
Phone Number:
Region: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Palm - Eagle Beach
#7 Spa Hotel in Palm - Eagle Beach
#7 Luxury Hotel in Palm - Eagle Beach
#8 Top resorts Hotel in Palm - Eagle Beach
#9 Romantic Hotel in Palm - Eagle Beach
#10 On the Beach Hotel in Palm - Eagle Beach
#12 Family Hotel in Palm - Eagle Beach
Price Range: $435 - $1,477 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Aruba Resort and Casino 4.5*
Number of rooms: 357
Official Description (provided by the hotel):
Experience an oasis of gracious elegance and warm hospitality. This jewel among beachfront hotels in Aruba offers a welcoming combination of superb amenities, ideal location and outstanding service. Discover countless ways to spend your days at our luxurious Aruba hotel and spa. Play tennis, relax on the white-sand beach, race down the waterslide, or pamper yourself at Stillwater Spa. Savor delicious cuisine from around the world. Take a chance in the casino. Whether you are looking for a fun-filled family vacation, a romantic getaway or a memorable business gathering, this year-round Palm Beach Aruba hotel destination is sure to delight. ... more   less 
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Also Known As:
Hyatt Regency Aruba Hotel Palm/Eagle Beach
Hyatt Regency Aruba Resort And Casino Palm - Eagle Beach
Hyatt Palm/Eagle Beach
Palm/Eagle Beach Hyatt
Aruba Hyatt
Hyatt Hotel Aruba

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