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Reviewed 8 October 2009

My husband and I stayed here the first week of September for our honeymoon. While there were a few issues, overall we really enjoyed ourselves and had a wonderful stay. The hotel is completely upgraded and beautiful, the location is perfect and it has a gorgeous beach right out front. Most all of the staff we encountered here were very friendly and accomodating.

Our room was great, very spacious (especially the bathroom) and we had a fantastic view out on our balcony of the ocean. We spent most of our time at the beach, under a papala, enjoying the water and beach. I would recommend getting up early to go reserve a papala when they open (7am) so you can get one in a prime spot. We did that each day and it worked out well. The food at the hotel is somewhat pricey (typical) so we found outselves walking down the beach each day to find other restaurant/bars for lunch and we actually loved exploring the high rise area this way. We were able to find some great little restaurants within walking distance!

Now onto the negative parts - The pool was closed for renovations the entire time we were there. They had just started working on it about 5 days before we checked in. To be honest, this really wasn't so much of an issue with us, as the beach there is AMAZING and we had more fun laying out there than at a pool anyways. Aruba is known for it's beaches, why not use them? You can go to a pool anytime. The Marriott did allow us to use the neighboring Marriotts pool, but honestly, we never went because we had too much fun at the beach. We really didn't hear too much construction noise from the pool work. The only bummer from the pool being closed was that it obviously didn't look as pretty as normal with that whole area being boarded up/closed off. But we didn't have a big problem with this at all.

The other issue that we DID have a problem with was the fire alarms. The first morning we woke up to a letter under our door stating that they were going to be testing the fire alarms for pretty much the entire time we were there. The alarms would go off pretty much non-stop from 10am to 5pm. Directly IN our room (well all the rooms and hallways) for several minutes each time. Horribly loud and very uncomfortable. We didn't stay in our room alot during the day since we were at the beach so much, but one afternoon, we did want to go to the room to take a nap and we couldn't due to the noise right above our bed. I understand that the hotel has to test these out for safety reasons, but it seemed excessive since it was all week, every day, all day. Also, the hotel was not very apologetic about these issues when we talked to the front desk. We didn't recieve ANY compensation (money off, free breakfast, etc.) and we were on our honeymoon! I was very surprised and disappointed by this.

All in all, a great, clean, beautiful hotel on a wonderful island! Once they complete the pool and work out their alarm issues, it will be a perfect getaway spot!!

  • Stayed: September 2009, travelled as a couple
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1  Thank kimmie1026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2009

We just got back from this hotel and it is spetacular. Staff has helpful and polite, rooms and hotel always clean. The pool and the lobby area was just renovated, the hotel is beautiful and modern grounds, gym, rooms, etc, nothing to complain about. I can understand some of the complaints and bad reviews due to the folks that were at the hotel during the renovations but now that they are done go for it. This hotel is in a great location in the northern end of Palm Beach so it's less crowded and perfect if you winsdurf/kitesurf, Vela and other wind shops are next door. Eagle Beach is prettier though.
Be prepared to spend, Aruba is ridiculously expensive, more than Cancun and Hawaii.

  • Stayed: October 2009, travelled as a couple
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Thank Febrazuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2009

decided after ten years to try a diferent hotel in aruba, what a mistake. when we arrived along with the other familys in front of us we also were told we didnt have the rooms we requested. we were then put in an area that the elevator wasnt working and had to go to the other side to go downstairs. that was nothing.. when our luggage was brought up to our rooms ,somehow our champagne had been misplaced,never to be found either. the room itself was nice but thats because we paid much more for oceanfront. the final kick in the pants was when one of the employees stole our gear from the hut we also paid for. by the time we ran after them ,security brought back my rolex watch $4800.00 in cash and my credit cards. head of security told me it was my fault for having that on me but i was checking out in two hours and they had no right to touch my stuff anyway. went back again last week and stayed at the holiday inn again and loved it. ! in all those years never one problem- exept when we switched to the Marriot. the hotel was fine its just the staff with hot fingers you have to watch out for.

  • Stayed: August 2009, travelled with friends
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7  Thank frequentflyers14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2009

First time in Aruba, chose to stay at the Marriott using points!!! We also had enough points to take the all inclusive option which we felt worked brilliantly. There were a good selection of restaurants although I think if we'd been staying more than a week we might have got itchy feet. The beach cafe worked well for lunchtimes and at night it became a seafood restaurant where you ate on the beach, which was a little weird for us English folk, having sand between our toes at dinner!!! The food was, however, fantastic. We also ate in the buffet restaurant (mainly italian) and the american restaurant in the adjoining Marriott surfclub, all the food was brilliant. I remember thinking, however, that if we weren't all-inclusive it would have been very expensive to eat in the hotel all the time.

We must mention that when we arrived at the hotel and the few days following it, it was easy to get sun loungers both on the beach and around the pool but on the last couple of days it became clear that school holidays had started because the hotel became increadibly full. However as we were near the end of our holiday it didn't spoil it for us.

I must comment on our fantastic room which had dual aspect windows and a wraparound balcony, with a great sea view. We were on the fourth floor and if you got the equivalent room on a higher floor I imagine the room would be even more stunning.

It was very very warm when we were there in July/Aug 09 but there was usually a nice breeze.

Fantastic Hotel, Fantastic holiday - I'm sure there's losts more I should have written about but seems a long time ago now - if you have any questions feel free to ask

  • Stayed: July 2009, travelled with family
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1  Thank ispeaktheblondetruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2009

When my partner and I chose to stay at Marriott Resort & Stellaris Casino in Aruba we had in mind an international chain hotel on the beach. We took into consideration several other options but I am very happy we booked Marriott. The resort is very beautiful and in a great position. It is the last hotel on Palm Beach, on its north part. Don't think it is away from the hot sports 'cause it's not. Situated withing walking distance (at most 5 minutes) from stores and restaurants and on the most beautiful part of Palm Beach.

From the moment we arrived and until we left everybody tried to make our stay great. We have been given the chance to chose the room and change it in case we wouldn't like it but that was not the case. Although not very luxurious the room was very clean and nice, it was facing the garden.

There is a Casino on the property, all kind of stores with souvenirs, food & drinks, clothing and you don't have to pay :). You don't have to pay right after purchasing the goods, you can have them put on your room and pay at check-out at the end of the stay. This way you can leave your credit cards and cash in the safety box and don't have to bother about money.

The resort has 5 restaurants with plenty to chose from so it was very well for us, we definitely didn't need more. Although the food is good you should also eat out as there are some good restaurants too. You can also book romantic dinners on the sea shore, many were doing so right on the beach at Marriott.

Those who fancy water sports have a water sports center right on the property, no need to move all along the beach to look for that. The beach is very beautiful and although for public access, all people on the beach were tourists mainly from Marriott. The palapas and chairs are free of charge but they are given on the first come first serve system. We were lucky to get the ones we wanted so everything was well with that. Of course that in high season it is simply imposible to have palapas for everybody but trust me: if at Marriott you cannot have that, for sure you will not get the chances with other resort on Palm Beach as they all have many rooms.

If you want to visit the island the best way is to rent a car and it has to be a 4 x 4. The roads on the east coast are poor and you are safer to return if you have a 4 x 4 car. There are rent-a-car offices within the resort and the prices are the same like elsewhere. Look for the brochures at the Concierge office as many of them have deduction coupons. We got a 20% off the original price for a Jeep and we had a very good deal.

This was a great experience and I am definitely happy we chose Marriott Resort for our vacation, no regrets at all. And I must say again we were very happy with the service.

  • Stayed: September 2009, travelled as a couple
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3  Thank Merllinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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