The room was dark and damp and not particularly inviting (we were in rm 500ish)
No towels were provided and was a delay getting these. The food in the restaurant was bland not a lot of taste.
Their cash machine on site charges you extra to use (none of the other resorts I stayed at do this I.e edge water) also if you pay by credit card they add a surcharge why is this when other resorts do not?
Never seem to be any staff on the front desk took like 20mins to checkout only to find they forgot to order our taxi for the airport which we had ordered earlier. No apology, nothing we couldn't wait to leave.
It's a shame as it is set on one of the most beautiful beaches on the island.
- Official Description (provided by the hotel):
- Slip off your watch, your shoes, your cares and immerse yourself in paradise at the renowned Rarotongan Beach Resort & Spa. Hand feed the friendly reef fish or snorkel straight off the white sands of Aroa Beach in the crystal clear blue waters of Aroa Lagoon Marine Reserve and enjoy Rarotonga’s best snorkeling (the resort’s guided Night Snorkeling Tours are a special treat!). The all-tide lagoon is also perfect for stand-up paddleboarding and kayaking, included as part of The Rarotongan’s extensive FREE Daily Activities Programme. The Rarotongan is located directly on Rarotonga’s best white sandy beach, Aroa Beach, on the island’s sunshine southwest coast. The Rarotongan is also Rarotonga’s most family-friendly resort and offers FREE Moko’s Kids Club, Little Dolphin’s Mini Waterpark and Teen Zone. Kids & Teens Stay & Play FREE (aged to 16 years)! Kids aged 4-11 years Play Free @ Moko’s Kids Club, and teens aged 12-16 years Play Free in Teen Zone. ... more less
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- Also Known As:
- The Rarotongan Beach Resort And Spa
- The Rarotongan Beach Hotel Aroa Beach
- Rarotongan Beach Resort Spa
- The Rarotongan Beach Resort & Spa Rarotonga/Aroa Beach