We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (923)
Filter reviews
923 results
Traveller rating
594
249
54
11
15
Traveller type
Time of year
LanguageAll languages
More languages
594
249
54
11
15
Show reviews that mention
All reviews kids club tea tree spa family adventure atrium pool ihg member kids eat free kids menu kids pool beach bar great family hotel water sports pool access thoroughly enjoyed our stay guest relations interconnecting rooms pool side family suite
Filter
Updating list...
159 - 164 of 923 reviews
Reviewed 3 April 2018 via mobile

The resort staff are all very helpful and extremely friendly , from when you arrive the security guards greet you with walk smiles and warm welcomes , the check in staff are very quick and helpful , even coming and finding us in the beach bar to let us know our room was ready early .

There are a number of happy hours where you pay for one drink and get another free , which makes it very reasonable prices , the food is also very good and very reasonable

The beach at the front is clean and a better off area for swimming , an exceptional view with plenty of water sports to choose from

We went as a couple and there were a lot of noisy kids , but having older kids now , we don’t mind the noise of kids having fun so it did not bother us , we are also early risers so the noise from kids etc starting at 7am didn’t bother us much either

The pool is really good and has a few different areas where you can find some quiet space , the pool bar is also a good spot though it is not always manned and sometimes you have to wait for staff to arrive to serve you

The rooms were very nice and very clean , we would of preferred our room serviced a little Marilee than 5.10pm each day as it made it awkward tying to get ready for dinner and not being able to relax for an hour as house keeping would arrive just as we got back from being out all day ,this was he case each day we stayed , we had to cancel dinner one night as it was too rushed to be getting ready when the room was still being cleaned in the evening .

Walking distance to Bali collection shopping centre which has a lots of different shops and restaurants or $1.70 in a taxi , make sure you get the Blue Bird taxi app as soon as you get to Bali , not only is it quicker but a lot cheaper than getting harassed by the dodgy taxi companies.

We really enjoyed our stay at this hotel and would return again

Rooms are a lot less than other resorts in the area and great value , is a great resort for families with young kids as they eat for free

Recommend this hotel

Date of stay: April 2018
Trip type: Travelled as a couple
Thank lovetotravel_4075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Benoa, General Manager at Holiday Inn Resort Bali Benoa, responded to this reviewResponded 4 April 2018

Dear lovetotravel_4075

Thank you for sharing your lovely review about your recent stay at our resort. We are so happy on hearing all the positive feedback you have shared and knowing that our facilities & services are met your expectation too.
With regards to transportation to Bali Collection, I am pleased to inform you that there is also a complimentary shuttle bus to go there and back. Just ask our front office team and they will assist you on your next visit.

Please feel free to reach us at reservation.benoa@ihg.com, our team hopes to have the opportunity to welcome you back in the near future.

Sunny regards,
Carol W
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

We have just checked out of room 105. The whole stay was wonderful. It was a great start to our Bali holiday. The pool atrium room was great as you could just walk off the balcony into the water. The bed was so comfortable that it made it difficult to want to get up in the morning.. We would like to thank the staff so much for the special set up for our anniversary, it was very much appreciated. All the staff at this resort are so attentive and polite, they are truly an asset to the hotel. Would love to return some day.

Date of stay: March 2018
Trip type: Travelled as a couple
Thank AntCate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Benoa, General Manager at Holiday Inn Resort Bali Benoa, responded to this reviewResponded 26 March 2018

Dear AntCate,

Thank you for sharing your wonderful experience.

We are glad to learn that you have found our Benoa Atrium Pool Acess to your satisfaction and that you were happy with our anniversary set-up.
We truly appreciate all your kind feedback and will definitely share it to our team members to keep them motivated.

Thank you for recommending us as one of Bali’s resorts to stay. Please free to reach us at reservation.benoa@ihg.com should you require some assistance for your next visit.

Sunny regards,
Carol W
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018 via mobile

My friend and I checked into the holiday inn resort in March for o days. We were immediately greeted and made welcome the moment we entered the hotel. Staff was extremely curtious and nice, giving us a quick tour of the hotel and making sure we are comfortable and settled in. We tried to tip for carrying out luggage but they all said it part of their job - the staff are very well trained. My friend and I had such a wonderful experience with this hotel that we will only stay at holiday inn next time we come to bali. Highly recommended.

Date of stay: March 2018
Trip type: Travelled with friends
1  Thank Li Yang N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Benoa, General Manager at Holiday Inn Resort Bali Benoa, responded to this reviewResponded 23 March 2018

Dear Li Yang N,

Thank you very much for your staying with us. We are pleased to know that you have an enjoyable stay as well as our services exceed your expectations. We will share your kind compliment to the team.
Please let us know should you have any further assistance to your next trip to Bali and we sincerely appreciate your kindness for recommending our resort to your family and friends.

Sunny regards,
Carol W
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018

We stayed here mid-March during the Nyepi holiday (the day of silence) and we found the hotel to be the perfect place to stay for a family with small children. The kid's club was great, the pools were excellent and the overall staff attentiveness was superb. Downsides are the small beach, and the lack of local restaurants in the area surrounding the hotel (you can eat at other restaurants, but prices are relatively expensive compared to local rates).

Date of stay: March 2018
Trip type: Travelled with family
Thank Osaka_Eats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Benoa, General Manager at Holiday Inn Resort Bali Benoa, responded to this reviewResponded 23 March 2018

Dear Osaka Eats,

It is always a pleasure to make our guests’ stay a pleasant one. We appreciate all your kind words and thank you for highlighting our kids club as well as our service from friendly staff. I am sure all your kind words will motivate our team to deliver a great service to all our guests.

The team definitely wish to have another opportunity to welcoming you and your family back. Should you need any assistance for your next Bali getway please let us know at reservation@holidayinnbenoa.com.

Sunny regards,
Carol W
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

Wonderful trip as always and this time, we stayed at the pool access room with the lovely cabana. Great room, such lovely pillows and clean room.

Wish to send my hugs to everyone in kids club for taking care of my son. He loves the friends there and the activities were just great for them.

Again to thank Regen and Carol for your kind assistance as always making our stay such an enjoyable one.

Location of the hotel is perfect for us with. Kids dine for free is good as always.

We will return soon.

Room tip: Pool access or sea facing
Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank CK34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn_Benoa, General Manager at Holiday Inn Resort Bali Benoa, responded to this reviewResponded 19 March 2018

Dear CK34,

Thank you for staying with us again and for your continous loyalty. It was trully a pleasure to welcoming you back and being able to make your stay a pleasant one. I am thrilled to read all your wonderful comments regarding your stay experiences. Happy to know you loved our Benoa Atrium Pool Acess, Kids Club and hotel location.

Your kind feedback has been shared to all of our team and I am sure this will motivate them to serve our guests even better.

Please email us at reservation@holidayinnbenoa.com if we can be of any assistant for your next Bali getway.

Sunny regards,
Carol W
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews