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Very good
13 reviews
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Overview
Villa -
3 Bedrooms, 3 Bathrooms, Sleeps 10
Signal Hill, Tobago, Trinidad and Tobago

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
Savi K
Couva, Trinidad
1 review
“Spacious but dirty”
Reviewed 10 August 2015 for a stay in August 2015

Lovely, spacious place, it's just it was really dirty, i came with a baby and i had to mop the entire floor before i put him down. There were only one bathroom working for atleast twenty people. The Master bedroom jacuzzi and toilet wasn't working. The upstairs shower water was backing up. Blocks of ice was falling from one of the air condition units. The downstairs toilet was broken. There was no towels and blankets provided and no sheets on one of the bed! In the kitchen, the kettle, toaster and fridge wasn't working, there were no large pots to cook with or large bowls. The lighting was really poor. The pool had sharp edges where the kids got cuts and bruises on their skin, and the pump cut off at a certain time. The remote to open the gates were worn out and not working properly. And did I mention how dirty the place was ! Yup very disappointed in the place, it could have been alot cleaner. The only good thing was it was really spacious. I would visit again if it was cleaner and upgraded.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Spacious place
Liked least: The nastiness
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Aug 2015
Hello Savi,
Thanks for your review. We take guests complaints and concerns very seriously and we encourage your feedback. The villa was booked for 6 guests and all 6 checked in. However, had it not been for your review we would not have been aware that an additional 14 guests showed up to stay at a villa that has amenities designed for a maximum of 10.
Going forward, we recommend you disclose the total number of guests to the property managers/owners and perhaps they may be able to recommend other villas that host guests in large capacity.
At Bishop’s Villa our guest safety and comfort is of utmost importance to us. Hence, we have very strict policy on overcrowding as it can create a dangerous and unsafe atmosphere, especially when young children are involved.
To address your concerns, we have signs posted all around the pool area prohibiting children under 12 from using the pool without adult supervision. We are quite disappointed that the injuries your children sustained from the pool were not immediately reported. Upon receiving your review we immediately contacted a pool technician to inspect the pool. He confirmed that the pool has round edges. If you are able to identify specifically which area of the pool your kids received cuts and bruise we can advise the pool technician to double check. Should you decide to be a returning guest, we would like to ensure the pool is safe for children.
We had the A/C inspected and it was not repairable and a new on was installed on August 17th. We contacted a technician to repair the Jacuzzi and we expect it to be functional in due course. The plumbing was checked and there was a water pressure issue which was resolved.
Again, thanks for staying at Bishop's villa and we welcome your feedback and suggestions.

Regards,

Sharon and Derrick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Subash S
1 review
“Will visit again!”
Reviewed 30 July 2015 for a stay in July 2015

My family and I enjoyed our stay at the villa very much. It was clean, spacious, well kept, and the property manager was very helpful. It's in a quiet neighbourhood. The house is gated; felt safe. Great layout of the villa, nice pool, awesome view. The rooms are comfortable and all lead to an open balcony. I will definitely visit Bishop's villa again.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael D
Brooklyn, New York
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Beautiful and Well Kept”
Reviewed 16 July 2015 for a stay in July 2015

My family reunion was spent at the villa. It exceeded our expectations. The villa is spacious, clean and in a safe area not very far from many activities. The pool was very well maintained. We highly recommend Bishop's Villa for a large group.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jul 2015
Thank you so much for taking the time to write a review and for choosing Bishop's Villa for such a special event as a "Family Reunion". We are happy that the villa and its location suited your needs. Please do share your experience with friends and family. More importantly, we would love to have you return.

Cheers,

Sharon and Derrick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Giselle H
San Fernando, Trinidad
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent accommodation, wonderful setting, clean and beautiful view.”
Reviewed 2 July 2015 for a stay in July 2015
1
person found this review helpful

I visited the villa with my husband, two toddler boys and my parents. The villa was well kept, beautifully set in a lovely garden with a breath taking, breezy view. The pool was clean and safe.

This is a charming house in a beautiful spot, very handy to the town, beaches and for drives into the countryside. The owners are lovely and helpful and very accommodating.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jul 2015
Hi Giselle,
Thank you for the wonderful and well written review. Once again, thank you for making Bishop’s Villa your choice of accommodation for you and your family!

At Bishop's Villa, we strive to make our guests feel “Home Away from Home”. Our goal is to provide a friendly, clean, cozy and safe environment for all of our guests. Therefore, we encourage your feedback and suggestions.

Sharon and Derrick
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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