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All reviews rooms are spacious business trip plenty of space great view balcony countryside france field horses
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Reviewed 26 May 2015

Lovely setting, very quiet. Nice, clean and stylish hotel. Excellent restaurant.
Nothing to fault. Room clean and comfortable.
Nothing immediately surrounding, so need a car to explore locally.
Staff friendly and pleasant.

  • Stayed: May 2015, travelled on business
    • Value
    • Location
    • Service
Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François B, General Manager at Best Western Hotel L'Oree, responded to this reviewResponded 27 May 2015

Dear Sir,

Thank you for writing such a nice comment regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0161483838.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

François BUREL
Directeur Général

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2015

The hotel is quiet nice, with well furnished and very large room and bathroom. It's based in the countryside. Although the website tells you you can easlily reach Paris, this isn't quite right. You have to undertake a whole trip by car and by Metro, so when you also want to have a visit to Paris during your stay, be aware of this. In the room, You find everything you need, such as coffee and teamaker, free and fast wifi, and a nice terrace with chairs. When you don't want to go by car the only opportunity is to have diner at the hotel. The diner wasn't that good, we didn't enjoy tit very much (steak with peppersauce and French fries, we don not recommend it). The breakfast was very good, with fresh squized juice, egss you can boil as desired, cappucino and lot's of choice. There are many sport to do, and one of the reasons we booked this hotel was because of the inside pool and sauna/hammam. Though the pool was closed, which wasn't announced, not upon reservation, not during check-inn. So we went downstairs for a swim in our bathrobe and found painters renewing the empty pool. We could go to the sauna and hammam, but as there was no resting room, only a corridor, and no possibility to cool down in between (you could only stand in the corridor in full view of the painters) we decided to leave the poolarea. The second night we were really terrible disturbed by a bunch of people holding a party on the balcony of the rooms above us. We asked them several times to have some peace, because it already was far past midnight. They excused but didn't lower their noice (loud talking, laughing, singing,...). It was almost three am before they stopped. So the hotel is nice, the staff very, very friendly and helpfull, but different aspects made our experience not so good, and the value price/quality wasn't okay in our opinion.

  • Stayed: April 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank PasEdegem_Belgi_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François B, General Manager at Best Western Hotel L'Oree, responded to this reviewResponded 18 April 2015

Dear guest,
Thanks for taking time to wright a feedback on you recent stay in our hotel. I am sorry to read that your experience was not so good. The swimming pool is close for renovations, and will be open next Wednesday. We tried to inform all our guests, but it seems that we did not inform you. I am sorry for that.
I hope you will give us the chance to fulfil your expectation on your next stay.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2014

This is an excellent hotel - the employees working there are friendly, helpful and extremely pleasant to deal with. I had no problem checking in as a result. The hotel is warm and cosy and the restaurant serves excellent cuisine backed up by attentive waiters and waitresses.

Will keep coming back here when I travel to this region of France.

Room Tip: Book well in advance.
  • Stayed: November 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Khaled S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François B, General Manager at Best Western Hotel L'Oree, responded to this reviewResponded 24 November 2014

Dear Sir,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 0161483838.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

François BUREL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Not spectacular but a decent modern hotel with good sized rooms. Nice place away from the motorways, conveniently located for a stop-over. Quiet surroundings. Good food & service. Large terrace for outside meals. Secure parking.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank shbvsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François B, General Manager at Best Western Hotel L'Oree, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you for completing the survey regarding your recent stay at our property.

I am proud to read that you enjoyed your stay with us.

If I can be of assistance in the future, please don't hesitate to contact me at 0161483838.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

We arrived late and the staff was very friendly. I never asked for separate beds for our two small children but they were so kind to prepare some extra beds in advance! Great service.
Same friendly experience when checking out. We were travelling from amsterdam to the dordogne and this is an excellent stop. Close to the high way but in quiet location.
I just reserved for the return trip.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank W V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
François B, General Manager at Best Western Hotel L'Oree, responded to this reviewResponded 21 July 2014

Dear guest,

Thanks for taking time to write this comment. We are delighted to hear about your satisfaction after your stay at Hotel BEST WESTERN L'OREE in Saulx les Chartreux.
The entire team works on offering a high standard of service. We will be please to welcome you again on your trip back.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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