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All reviews general store post office east wing grand canyon grocery store no wifi in the rooms air conditioning national park visitor center market place main building coffee shop shuttle stop mather point short walk king bed reception area
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Reviewed 5 April 2018 via mobile

I was able to secure two nights at the Yavapai Lodge for the busy spring break season. Our room was on the East. No problem checking in. The room itself was fine. I wasn't really expecting Ritz luxury in a National Park. We had a room with two queen beds on the East side. It's a typical hotel room set up. Had heater/AC (west rooms do not), mini fridge, coffee maker, tv. It's not on the rim though. I believe you can walk to the rim but we just took the shuttle bus. The stop was located just by the lodge. Two stops and you're in Bright Angel. Just be aware that there is an East and there is a West bound stop. Take the one located next to the rooms. The lodge has a coffee shop, restaurant and gift shop. Next to the lodge is the general store with deli, the post office and a Chase bank. It's hard getting a room inside the Village during peak times so I'm glad we were able to get a room at Yavapai instead of driving to Tusuyan. I would stay here again. We stayed at Bright Angel and although it is by the rim, walls are thin, we actually hear the other family's conversation like we were next to them but that was alright since we were out about the whole day and it was just 10meter walk to the rim. Set your expectations so as not to be disappointed with lodging. The Grand Canyon is a mesmerizing sight. Stay in the village to avoid the crowds in the morning and late afternoon when day visitors leave.

Date of stay: April 2018
Trip type: Travelled with family
1  Thank 415cece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Let’s start with the obvious. You are here to see the Grand Canyon. Out room had a bed... kind of comfortable... a shower... so nothing had a wow factor, so don’t expect it. Your are there to sleep, so expect the bare essentials. Everything seems dated. Food Was cafeteria style, so don’t expect greatness. For the price, I would expect something more, but the location is what you pay for.

Date of stay: April 2018
Trip type: Travelled with family
Thank EngyV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

In a nutshell, you can get a much nicer hotel room outside of the Grand Canyon with more amenities and shuttle service to the park for the same price or a little more. If staying in the park is on your bucket list and all the other places are booked, this is serviceable. If you are looking for something worth your money, look elsewhere. I wasn't expecting deluxe accommodations when I booked this, and I was still underwhelmed.

We stayed in the west side area. The good news is that there is parking, hot water, and the mattresses were comfortable. The room was clean. There was a nice tv, USB ports, and a coffee maker with good coffee. The bad news is that people not staying in the motel will park in your spot so you have to leave your car and walk to the buses. It really isn't that far. The mini fridge is a micro mini, so you can only fit a few cans in at a time. No microwave. The heater is noisy and we could not control the temp. We woke up hot, then cold, then hot again. I expected better sound insulation with concrete block walls, but we could hear our neighbors pretty easily. There is satellite tv, and the picture was pixelated even with a clear day. You probably won't have a picture with bad weather. The Yavapai motel area is a dead zone for cell phones. Most of our group has Verizon and we all lost service. I had to walk towards the visitors center every time I needed to text or make a call.That may not be a problem for some people, but you are not going to know if someone is trying to contact you. Our dog got sick while we were away and the housesitter had a lot of questions. It got to be a royal pain for me.

The water main was busted so we were on strict water rationing. All of the public bathrooms had the sinks turned off and you had to use hand sanitizer. I wouldn't have minded so much if Yavapai informed us of this before our arrival, which they did not. Others in our group stayed at the other in-park hotels and got an email prior to arriving. The streets are under contruction, so it is a mess trying to get in and out of the registration area and general store. It took us 2 hrs to get through the gates and into registration, and then registering was a mess as well. This was before things got crowded. Again, others in our group were informed that the streets were under construction and we were not. The ordering kiosks in the restaurant were down, so there was a huge line with one cashier taking everyone's order. I reviewed the restaurant last year and nothing has changed. The only thing edible is the pizza, and it is pretty good. Everything else is stale, bland, and not worth the money. The chicken sandwiches look good, and then you bite in to find that the chicken is dry as can be and blander than bland, and the chips are stale.

Bring an actual flashlight and not just the light on your cell phone. The paths are pitch black at night and we still had a hard time seeing 3 feet in front of us with our cell phone flashlights.

Date of stay: April 2018
Trip type: Travelled with family
Thank msomnipotent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

Stayed here 2 nights in late March with wife and two children (9 and 5). Was in the 7400's building, I think it was building 5.

Overall, it was just meh. Here are the highlights:

THE GOOD
--Location of the resort in relation to the sights was good, with easy shuttle access
--Rooms were clean

THE BAD:
--The lodge buildings are a hike from the main building (lobby, desks, restaurants), which isn't all bad but with little kids and luggage it means driving
--Rooms are small, and dated
--Bathrooms had those chintzy supplies attached to the shower wall and were not good stuff, so if you are picky on that sort of thing, bring your own
--Front desk checkin and checkout experience was pretty bad - long waits and brusque staff
--WiFi is kind of a joke, works sometimes slowly, sometimes not at all
--The rate for a small, simple room like this was far too high
--Restaurants - the pub and the cafeteria - were both overpriced and low quality (but edible)

Reality is, because it's one of only four hotels in the park, they can charge a lot and get away with not being very good. So, that's what they do. My advice is to try one of the other lodgings if you can get it (and afford it), but if you can't, this isn't a terrible choice. Just OK.

Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Migizi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2018

When making our reservations, this was the only Lodging inside the park with availability. I would recommend staying in the park and this was very adequate, although not quite as nice as the pictures seemed online. We stayed in the East rooms. There are two floors in case you have a preference. Lobby/check-in/restaurant is separate bldg across street. The grocery store is also across the street and has anything you might need(a little pricey though). Wish there was a microwave in the room. Pizza in the restaurant was very good! Tavern nice with TVs in case you need to catch a big game(Final Four during our visit) or someone doesn’t like to hike. Visitor center is 15 min walk, 3 min drive(first view of GC). The Village is a 10 min drive(definitely not a walk). Tovar, Bright Angel, and Maswik all in Village within walking distance of each other as well as Bright Angel Trail. So decide which option is better for you. Shuttle system is good but can take some time to go to all the stops. We usually drove our own car but sometimes hard to find a place to park. We loved our two night stay and could have used another day to do a little more exploring!

Room tip: Lower number bldg closer to restaurant, higher number closer to visitor center . We were on second floor and slept with window open.
Date of stay: March 2018
Trip type: Travelled with family
1  Thank MBGGE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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