We visited many places in Arizona on our family vacation, but the biggest rip-off was the Grand Canyon
The canyon itself is awesome, beautiful and mesmerizing.
We stayed one night there at the Kachina Lodge which is not a high quality hotel.
Aside from the smell that hit us when we walked into the building, the room was smaller than expected with a low shower head and tiny toilet fit for a leprechaun.
It is close to a shuttle stop, which is nice. The shuttle drivers are all rude as heck and give you rude answers when you ask a question. They are not nice and treat their passengers like cattle. I seriously believe they would use a cattle prod on the people they service if they had a chance. So sad as they have their great jobs because of the people that come there.
The gift shops are all filled with junk from China. They are incredibly overpriced as well. For instance, I found an Indian sculpture by a local artist on sale in the El Tovar gift shop for $452. I really liked it but didn’t buy it as it was just a little more than I wanted to spend. Thank goodness! I found the same sculpture the next day at the Petrified Forest gift shop for $72. Same artist but at a place that has scruples!
Dining is sub-par. There isn’t a big enough dining room at El Tovar to service their guests. We went to another lodge, but it was all cafeteria style.
Parking is awful as well. Know that hotel guests have to compete for spots at the hotel where they are overpaying for their room with people who are just there to look at the canyon. There is not preference for the paying guests, no sir. Go pound salt if you expect to be able to park your car at the hotel where you are staying.
In the real world, these places would close down for poor hospitality. They exist only because of the fact existence of the Hrand Canyon, and they know they can get away with sub standard service, prices, quality, amenities, and manners.