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“Amazing experience and will definitely repeat”
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34 reviews
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Overview
Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 8
Grand Canyon National Park, Arizona

Reviews from our community

Excellent - based on 34 reviews
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Reviews from our community

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missmilly
Middlesbrough, United Kingdom
Level 6 Contributor
176 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Didn't meet expectations”
Reviewed 29 July 2016 for a stay in July 2016
3
people found this review helpful

After reading so many positive reviews and seeing the photos I really looked forward to our stay here, whilst we really enjoyed our stay in the area and meeting the nearby neighbours the house and the host disappointed me. Whilst the house is full of eclectic, unusual and some very beautiful items, for us it was over the top and full to bursting, removing half of the items would have stopped the rooms feeling oppressive and closed in, especially the bedrooms which in the case of the two smaller were dark and spooky, I think a child could be frightened in such a place. The kitchen was extremely well equipped for catering and there are a lot of extras such as cleaning equipment, basic store cupboard and lots of tea and coffee, but again full of items scattered all over the place a lot of which were dusty and the plates/cups were dirty so we tried to avoid using them. The large American fridge and large TV clash with the décor and looked odd and out of place.
I also found that the rooms are very dark and you can see from the photos they are taken with full lights on, hence they look a lot nicer in the picture. During the day if you open the blinds you get the intense sun and heat and also see all the dust on the many items! The exterior pictures don't show the view which is of fencing, the field, water container, utility meters and sheds and a rusty tractor, I know this is used as a stable/grazing land but to me it was rough and cluttered.
What really spoilt it for us though was the accusation we had used in excess of 2500 gallons of water within our first 24 hours - which is equivalent to approx 80-90 full baths of water and we were then asked to be more careful with our usage!. It was actually impossible for us to have used this amount of water in the time we were in the property and when you see notices in the house telling you to be mindful of your consumption or you could lose your deposit I was quite annoyed and concerned that this was going to happen. We arrived at the property at 5pm and that night each had a shower (3 of us) and put a load of washing on (drinking water does not come from the taps) We obviously used the toilet a few times as well. Next day we got up and after a cup of coffee and wash (no showers) left for the day at 8am not returning until 6pm, after a very hot day in the Grand Canyon I was looking forward to a jacuzzi bath but we arrived to find no water at all, in any toilet or tap outlet. This is when I contacted the host and was advised we had used it all?? To run 80-90 baths full of water we would have had to stay in quite some time to achieve this, it was also mentioned we could have left a toilet running, again to use 2500 gallons the toilet would have been gushing! The owner sent her son to obtain water and he seemed to be struggling to understand the electrics and meter which are also outside in the yard and spent some time on the phone trying to resolve this which led me to believe there was a problem with the supply. After we finally got water back around 8.30pm I didn't really want to use it so we popped out for food and again we just got a shower each that night. Next day we spent all day out of the ranch and returned late at night, so that I didn't have to use any water. I felt as though we didn't dare use anything even the distilled water for coffee in case we used too much! We have stayed in lots of remote places around the world where water is precious and would never be wasteful, yet to be accused of using so much in what amounted to 24 hours was not a nice experience. We also stay in a lot of houses on holiday, we used Airbnb (Peaceful Pines, Clarkdale) and Homeaway (Peachtree Inn Sedona) on this trip for 8 nights and had no issues, in fact I leave the houses tidy as I respect other peoples property, I even tidy hotel rooms before I leave!
One other thing I didn't like was the key access, I expected a key box with a key in it, however, it is a number pad to access the door and not a physical key so anyone who knows the number can access the property at any time, considering I booked in Dec for a stay in Jul and had the code emailed to me upon booking, it is obviously not changed often so quite a lot of people know this code.
I did love however, being away from it all and the quiet at night as well as the proximity to GCNP and Flagstaff.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Peace and quiet
Liked least: Accusation of using water and the general clutter
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jul 2016
We we so sad to hear you were disappointed with your stay at our home. We were tempted to respond to the many negative remarks however, this critical review appears to stem from the water issue so we will address that and will not address the many imaginative criticisms found in this review. We were not sure how such a large amount of water was used in such a short time.  It wasn't a big deal.  We were not upset.  When it was brought to our attention,  it was corrected immediately as we were mainly concerned about our guest's comfort. This is the only incident of any kind in the three years of our vacation renting our little ranch home. We mentioned to the guests to use as much water as they needed but to please not be wasteful.  When we said this we were not judgemental or accusative.   We even returned their deposit promptly and in full. We are relatively new to flipkey but have twenty other reviews with them that reflect our very happy guest's heartfelt comments.  We are also found elsewhere with ninety stellar reviews found there.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scap3goat
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Amazing experience and will definitely repeat”
Reviewed 6 July 2016 for a stay in July 2016

We drove into the property late at night (midnight) and couldn't see much. Max' instructions were crystal clear and after unlocking the door, we were greeted by such a warm and welcoming house that we were regretting having just a night there. The stars were gorgeous and the daytime scenery was breathtaking.!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The way the house was set up
Liked least: No WiFi was there in the house
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GLN-PDX
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect place for a family vacation to the Grand Canyon”
Reviewed 19 April 2016 for a stay in April 2016
1
person found this review helpful

Maxine's Little Ranch Retreat was the ideal spot for our family's trip to the Grand Canyon. It was close enought to be convenient, but very quiet and away from the crowds of tourists. There was plenty of space for our group of six adults and our three-year-old grandchild. The house was extremely well-appointed. The kitchen was fantastic, with every item we could think of, including condiments and a waffle iron, and the table was large enough for the whole family to eat together. It was so easy to keep our grandhild entertained while we were there. We appreciated the sitting room that was well-stocked with toys, and the tricycles he could ride on the porch. He was also over the moon about feeding the carrots thoughtfully provided by Maxine to the horses. Gramma and Grampa loved the spacious master suite with king bed and master bath with the beautiful large shower. We would happily stay there again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly...
Orange County, California
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fantastic experience!”
Reviewed 11 April 2016 for a stay in April 2016
4
people found this review helpful

Great retreat after a day in Grand Canyon! So glad we stayed here instead of a hotel. Wonderful home with comfort, charm and amenities like horses to feed! We also enjoyed the dart board and the beds were seriously sooooo comfortable! Loved it!!!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danika T
Wisconsin Dells,
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Experience”
Reviewed 24 March 2016 for a stay in February 2016
3
people found this review helpful

The ranch is fantastically set up for a memorable vacation. The house is spacious and comfortable for our family of four. Our children each got their own bedroom! The house is stocked with all the amenities you need to have nice baths, fires, play time, and meals at the home. The owners were very kind and considerate with helpful directions stashed throughout the house. Feeding the three beautiful horses were a bonus treat. The sunrises, sunsets, and stars are an unmatched experience. If you are going to the Grand Canyon, there is no where better to stay!

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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