Had to make an emergency visit to Trinidad and was accommodated by the property managers at very short notice.
Booking was very smooth and the property manager went out of her way to ensure our checking in done smoothly and efficiently.
The property is very clean and comfortable as well very conveniently located (about 5 minutes drive from downtown Chaguanas). We also felt very safe in this gated property which also featured CCTV.
All amenities listed in the description were indeed available but also included were all cleaning, bath products as well as extra linen and towels.
However, by far, the best feature of staying there was the exceptional customer service provided by the property managers. Shoba went far beyond expectations. She was aware that our visit was not recreational and kept in regular contact with us to ensure we had everything we needed. She even brought us breakfast on several occasions because she knew we sometimes didn't have time to get breakfast.
Would definitely be going back, hopefully under better circumstances.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
Enjoyed our stay to visit relatives and friends. Apartment is clean, comfortable in a safe, secure well maintained neighborhood. Easy walk to stores. Landlady very helpful.