The people were nice. The location was excellent. The hotel service was terrible.
There was next to zero room cleaning each day. If you drop something on the floor, it will be there for entire time. Your bed was made each day and that was it. Glasses were left dirty, towels were left where you put them. Door locks did not work well. The handle on our sink would fall off. The entire place has the air of lack of maintenance.
The grounds are beautiful and we did enjoy out time in the area. But fair warning: Do not expect a 3 star or even 2 star experience. This hotel is a great old castle waiting for a professional hotel management team. The wifi was extremely poor or non-existent most of our stay.More