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Gil G
Ramat Gan, Israel

An excellent hotel in the center of Namba

5.0 of 5 bubblesReviewed 3 Apr 2024via mobile
The hotel is located in Namba quarter, just above Namba metro station with direct access from the station. The staff is very nice, friendly and very helpful. There are many restaurants in a short waking distance. The room was very nice and spacious, breakfast is very nice and rich with a variety of food.
Date of stay: March 2024
Trip type: Travelled as a couple
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      Reviews (45)
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      2 - 7 of 45 reviews
      Reviewed 2 April 2024 via mobile

      Absolutely fabulous! The location is central to all the main things you’ll want to do. The architecture and history are neat (used to be a theatre), the rooms are spacious, the customer service was wonderful. I really enjoyed my time there.

      Date of stay: April 2024
      Trip type: Travelled solo
      Thank msa23_2000
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 17 March 2024 via mobile

      I can not express how much I fell in love with this hotel, the hotel is combination of modern art pieces, Japanese styling and hospitality service level. The architecture of this hotel itself is already amazing, i will rank it as my number 1 hotel I ever stayed thus far.

      And not to mention that it is well located and connected with all the train lines, shopping malls. The room is spacious (we were traveling with 2 young kids), and everything was perfect for us,

      To the hotel friendly staffs, thanks for making the staying experience a memorable and enjoyable one, and please keep up good work, I will be back again for sure

      Date of stay: March 2024
      Trip type: Travelled with family
      Thank gohh976
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 14 March 2024 via mobile

      This is a very well appointed and extremely clean hotel with every single amenity considered, even a Dyson hairdryer, L’Occitane products and free drinks in the mini bar. The elevator from your floor goes straight down into Namba train station.
      The breakfast buffet is exceptional.

      Would’ve awarded five stars however we experienced a slight issue; denied entrance to the breakfast on the first morning, directed back to the front desk and asked to pay another $33 for an administrative error that was a miscalculation at check in. I explained that we were quoted what we understood to be the correct amount at check in, paid in full what was quoted, and any additional costs missed were the hotel’s fault. The additional cost was waived after I requested that management review the matter.

      Room tip: Ensure you book the exact number of adults staying as a typo saw us incur additional costs.
      Date of stay: March 2024
      Trip type: Travelled as a couple
      Thank 552NathanG
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 7 November 2023

      Me and my daughter stayed here during our recent visit to Osaka.
      The hotel is modern and spotlessly clean.
      The staff were professional and helpful.
      Breakfast was incredible, every kind of food you could imagine! And all of a very high quality.

      We had an excellent view from our Premium room on the 19th floor.
      The room was perfect for our needs, and had many nice touches.
      Check in/out was quick and easy.
      If you are visiting Osaka and require a well priced hotel in a great location,this is it.

      Room tip: Pay the extra for a Premium room, well worth the additional expense.
      Date of stay: October 2023
      • Trip type: Travelled with family
        • Location
        • Service
      1  Thank NickZ0121
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 18 July 2023 via mobile

      Modern, clean and very well located in Nanba. Spacious bathroom and new furniture ( and good mattress after a long trip from BR is key :) ) made our experience even better. Few people from staff available in the lobby on the ground once the reception is in another floor.

      Date of stay: July 2023
      Trip type: Travelled with family
      2  Thank Lissandra S
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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