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Brian C
Brisbane, Australia

Stay of the Century!

5.0 of 5 bubblesReviewed 3 Dec 2012
We chose this hotel for a couples holiday in Tokyo area before traveling to rural areas and it didn't disappoint! The hotel is in a great location with easy access to the train and subway lines and we got here by using the train network. Train from Narita airport to Tokyo Station and then changed to a local train for Shinjuku Station. The hotel is a short walk from the station but make sure you use the Southern exit. The hotel is located on the southern concourse area. Lobby is on the 20th floor with fantastic views over Tokyo and the views from the rooms are awesome. We paid for a superior Suite and had heaps of room although the corner suites looked even better. Our room was on level 30 with views out over Tokyo towards the Sky Tree and CBD. Ice machine and drink vending machine on the floor made cold beer very easy to get. The rooms were modern, clean and well appointed. We loved this place and would stay here again. Wifi in the room was a big bonus for us to keep in touch with kids at home! Shopping, eating and sights are within easy walking distance as is the Subway to get around to other neighborhoods. This is a great location in Shinjuku and the hotel staff were friendly and helpful. Highly recommended for a couple or even a family trip. Some Coffee Shops (Starbucks & Krispy Kreme) and bars are very close by!
Date of stay: November 2012
Room Tip: Upgrade to a superior room. Try and get a corner suite OR a room facing the railway line and...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 3 December 2012

To be honest, there isn't much else I can say that hasn't already been mentioned in the countless reviews below. You can book this hotel with the utmost of confidence knowing that you are going to be in a central location, have a great Tokyo room and that the staff will treat you with incredible kindness and respect. I can't recommend this hotel enough and won't hesitate to stay here again the next time I'm in Tokyo.

Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
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1  Thank 314Brad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 November 2012

I would definitely recommend the Hotel Century Southern Tower to anyone who is planning to stay in Tokyo. The hotel is located in Shinjuku in a very central location close to many subway lines, shops & restaurants. The hotel staff is excellent, especially the front desk who helped me with various things (locate specific stores, send my luggage overnight to Osaka, change my money from US $ to Japanese Yen, etc). When I decided to stay one extra night at the very last minute, they were very accommodating...when I return to Tokyo, I will stay here again!

Date of stay: November 2012
  • Trip type: Travelled with family
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    • Cleanliness
    • Service
Thank Lisa K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2012

My husband and I stayed at Hotel Century Southern Tower for a total of seven nights (five nights + two nights) while on holiday in November 2012.

The hotel is very well located, close to the Shinjuku train and metro stations. It is within walking distance to department stores, restaurants, parks, shopping areas and the nightlife/red light district.

It was not difficult to find from the airport limousine drop-off at Shinjuku station, within walking distance just a couple of blocks away.

The lobby is located on the 20th floor of the hotel. We arrived very early at around 8am, and while we could not check in at that time we were able to check in early at around 12pm and leave our baggage at reception in the meantime.

We stayed at the hotel at the beginning and end of our trip to Japan, in a double room and a twin room. We got fairly good rates via the hotel’s website and booking.com. Both rooms were fairly large by Tokyo standards, although the twin room was larger than the double room and also had a better view of the city skyline and nearby park.

The beds were comfortable, although the pillows weren’t great. The room itself was very quiet.

The bathroom contained a bath/shower, with Shiseido bath products (in large containers so more environmentally friendly but you can’t take it home with you as a souvenir) as well as a hairbrush, razor, hair ties, shaving cream, toothbrush, toothpaste, etc. The only thing missing was a moisturiser. Of course, there is also the standard Japanese toilet with its heated seat and variety of special features (I’ll leave you to discover those).

There was a small fridge in the room, which was useful for chilling bottles of water, as well as some tea and coffee supplies. There was a robe and slippers in the cupboard.

One of the best features of the hotel was the free wi-fi in the room, which I don’t think is very common in Japanese hotels. We used the internet a lot to plan our daily itinerary and keep in touch with friends at home, so we probably saved a fair bit of money compared to a hotel that charges for wi-fi access.

The TV channels were mainly in Japanese, with a movie channel, BBC and CNN in English. With some fiddling around, we also managed to work out how to switch from Japanese dubbed shows to the original American ones on the DLife channel.

We didn’t try any of the hotel restaurants as they seemed quite expensive, but we often popped in to the convenience store on level 20 to pick up reasonably priced snacks and drinks. We did have a drink and snack at the hotel bar, but I’d suggest venturing out for cheaper and better options.

Reception was fairly helpful with our requests, including booking us on a day trip to Mount Fuji/Hakone; providing us with a business card in Japanese to give taxi drivers if needed; and providing us with train, metro and local maps which were very useful. They also pointed us to the ATM across the road, which was handy. Their English is pretty good so no issues there.

With Tokyo’s efficient transport system, we were easily able to get around the city to places including Shibuya, Harajuku, Asakusa, Akihabara, Ueno, Ginza and Shimokitazawa. The hotel is also close to the bus stop to take you to Tokyo Disneyland/DisneySea and the airport limousine bus departs from the hotel.

When we checked out of the hotel on our final day, the hotel booked us tickets on the airport limousine and stowed our bags until we were ready to depart.

All in all, I’d say this hotel is conveniently located, good value and I had no complaints whatsoever regarding the room or service. The only thing I’d change is adding some comfier pillows for the bed and providing moisturiser in the bathroom.

Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lorexstevex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2012

We’ve just stayed here again for the 4th time – and our longest stay, 5 nights. We chose it originally for its extremely convenient location adjacent to Shinjuku Station and to avoid having to walk very far with suitcases etc. It's also easy to find but just as important, this is a fine hotel with fabulous views across the city and Shinjuku Gardens - if you choose the superior rooms (meaning more spacious) on the east side, which are worth the extra expense if you are staying for more than just a couple of days. Rooms start on the 21st floor so everyone gets a view though sadly, since our last visit, another high rise has been built on the west side so the splendid view of Mount Fuji can now only be seen from the dining room. We have never had lunch or dinner in the hotel but it always seemed to be full whenever we walked past. The buffet breakfast which we always opted for daily provides a comprehensive choice to suit every taste. The staff and service throughout the hotel from reception to housekeeping to laundry service is as we’ve now come to expect – exemplary and faultless – including the way a minor query over our most recent booking was resolved by the reception Floor Manager - with extreme courtesy and a determination to provide us with a good outcome.

The hotel is also very quiet – we’ve never heard a thing from an adjacent room or people in the corridors – the thick carpeting must help - so you are assured of a good nights sleep. The double glazed windows ensure you can’t hear all the noise from the station either…. amazing, considering this is the world’s busiest! At this time of year, November, the pedestrian only Southern Terrace always has a wonderful Christmas lights display too. The Terrace leads directly to all the vast array of shops and the six major department stores in Shinjuku (including Itesan’s flagship store which has to be seen to be believed – and possibly Tokyo’s best) and every possible type of restaurant you could wish for. There is also a branch of the amazing store group Yodabashi (six floors of camera and electronics heaven), There is a lovely Italian restaurant, the Pesce D’Oro plus FrancFranc, Starbucks and more within 2 mins walk along the Terrace and opposite, across the bridge, the fabulous Takashiyama Department Store with its three floors of cafes and restaurants, Tokyo Hands, and the Kinokuniya book store. You could spend days in these three stores alone! This is very good hotel in a fabulous location and represents excellent value. Highly recommended.

Room tip: Rooms on the East side are almost identical to those on the west side but are more spacious and worth the extra cost if you are staying more than a couple of nights. East side rooms also have a more spectacular uninterrupted view of Tokyo
Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Colin330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 November 2012

We stayed here based on the reviews, for a 5 night stint in Tokyo as part of a 2 1/2 week stay in Japan. Totally agree with the other reviewers on the location, its just so well placed near (ok, on top of) Shinjuku station, various breakfast options, and Shinjuku itself just a short walk away so at the end of a night on the karaoke its a short walk home too! We had an east facing room on the 36th floor, and left the curtains wide open to enjoy the sunrise. And the room was spacious, on a par with what I'd call a good size room anywhere else, which was a surprise as I expected space to be at a real premium in Tokyo of all places.

But thats enough repetition of the other reviews on here - all I can really add is that for trains Shinjuku station is great. You can pretty much use your (overground) JR Pass to get around Tokyo without using the subway. But if you do need to use the subway, the Yoyogi station is actually quite close to the hotel too, if nipping out the back door.

Oh and the unexpected bonus was the shop next to the lifts on the 20th floor... half the price of a mini bar and much better stocked, so who needs a full fridge in the room?

Room tip: East side rooms have great views and spacious. No need to pay more for the corner rooms in my opinion.
Date of stay: November 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank edinburger82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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