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Reviewed 4 April 2018

I was lucky to stay in a Japanese style suite. I thought it was cleaver that it was on a lower floor, as there was no view at all, but the room was massive and uniquely decorated. I would say that the room was due for an update as some aspects seems a bit dated, but it was very clean and tons of space. The service in the hotel is excellent and the location was fine for me as it was close to my office. Taxi's are also cheap in Tokyo so getting around was not a problem. The breakfast buffet was good, but I was surprised to not have any asian food there. it was totally western. There is a Japanese breakfast restaurant downstairs, but after looking at the menu we decided to just go to the buffet. There is a shuttle to the airport at the hotel, so if you don't take a taxi this will be handy, and I believe there is also one that will take you to the train. I had a very comfortable stay at the hotel and would not hesitate to stay there again, but next time I would ask for a more modern room.

Room Tip: renovated rooms on a high floor
  • Stayed: January 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank champagnesally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prk-mpr, 支配人 at The Prince Park Tower Tokyo, responded to this reviewResponded 10 April 2018

Thank you very much for staying at The Prince Park Tower Tokyo. We would like to express our sincere gratitude for your feedback, and are happy the location and your room met with your expectations.
We are always making efforts to improve so that each and every guest will be comfortable in our hotel. We are looking forward to seeing you if you visit Tokyo again.

The Prince Park Tower Tokyo
Customer Relations

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Reviewed 2 April 2018 via mobile

I m in this hotel in first to 4 th april , i love the hotel view , the hotel is clean with good staff and very good resturant on 33th floor , i love this hotel , there is only one bad thing
The internet connection is so poor

Stayed: April 2018, travelled as a couple
Thank Nasim3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prk-mpr, 支配人 at The Prince Park Tower Tokyo, responded to this reviewResponded 6 April 2018

Thank you very much for staying at The Prince Park Tower Tokyo. We would like to express our sincere gratitude for your kind comments. Our staff is happy you could have a relaxing stay in your room, and that you enjoyed the restaurant on the top floor. Concerning the internet, we value your comments, and will continue to make efforts so that each and every guest will feel satisfied with our hotel.
We are looking forward to seeing you if you visit Tokyo again.

The Prince Park Tower Tokyo
Customer Relations

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Reviewed 31 March 2018 via mobile

I stayed in the hotel for 2 weeks. General consensus, its a good 5 star hotel. The room is nice and spacious (stayed in the executive floors). The hotel has quite alot of stuff to do like bowling and a convenience store and quite a few shops and services in the basement. The location isnt bad too.

One thing that they shoiuldnt do is call their massage place a spa. Even though they have sauna and steam, theyre massage is just a sports massage nothing more, but i have to admit it was good.

Now on checkout after staying for 2 weeks, our flight was at 12 am the next morning, so we checked out at noon and requested to take a shower in the gym before going to the airport at 8 pm. And the made it a huge issue! After going back and forth they told us to pay 2000 yen to use the shower in the gym! After a bit more convincing a lady at the concierge was nice enough to let us shower for free. Its these small things that make the difference, ill be nice and give them a 4 instead of a 3 since they fixed it just in the end.

Stayed: March 2018, travelled on business
Thank Wander566454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prk-mpr, 支配人 at The Prince Park Tower Tokyo, responded to this reviewResponded 18 April 2018

Thank you very much for staying at The Prince Park Tower Tokyo. We sincerely appreciate your feedback. We are happy that our facilities met your expectations, and are also grateful that our concierge was able to meet your request. We will continue to make efforts so that each and every guest will feel satisfied with our hotel.
We are truly looking forward to greeting you if you visit Tokyo again.

The Prince Park Tower Tokyo
Customer Relations

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Reviewed 27 March 2018

The Park Prince was a very nice hotel in Shibakoen, Tokyo. While it was a little distance (30 min walk) to any shopping area, it had a great view of the Tokyo Tower, and the park nearby. Our suite came with breakfast which was served buffet style on one the top floors. The restaurant had all the North American basics with traditional Japanese foods. Most definitely the perfect view of Tokyo from the restaurant.

I recommend staying here if you want to stay away from the busy street of Tokyo. If you want to be in the action, I suggest staying in Ginza.

Room Tip: Book a suite
  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mrlaceyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prk-mpr, 支配人 at The Prince Park Tower Tokyo, responded to this reviewResponded 6 April 2018

Thank you very much for staying at The Prince Park Tower Tokyo. We sincerely appreciate your feedback. We are happy that you were able to have a relaxing stay, enjoyed the view of the Tokyo Tower and that the breakfast dishes met your expectations, We will continue to make efforts so that each and every guest will feel satisfied with our hotel. We are truly looking forward to greeting you if you visit Tokyo again.

The Prince Park Tower Tokyo
Customer Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

We have stayed over one month at Prince Park Tower hotel in Tokyo. Somehow the travel agent happen to book us on the 29th floor room which we then found out that it has many benefits especially if you stay long as we did.
The service and the staff of the hotel is extremely helpful and kind , from concierge to the staff outside helping you to get the right address to the driver.
The 32nd floor lounge was an excellent spot to have breakfast, and later as a quiet place to work and read not to mention great snacks and unlimited variety of drinks for free.
We have enjoyed that a lot during our very long stay.
My only comment would be that for long staying guests the in room free dining selection should either be changed every week or the number of selections should be increased so is the food served at 32nd floor.
We probably would have not noticed if we were not to stay so long,highly recommended..

Stayed: March 2018, travelled with family
Thank samierol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
prk-mpr, 支配人 at The Prince Park Tower Tokyo, responded to this reviewResponded 28 March 2018

Thank you very much for staying at The Prince Park Tower Tokyo We would like to express our sincere gratitude for your feedback. Our staff appreciated your kind words and are happy that your expectations were met and you could have a relaxing stay on the Premium Club Floor.
We will continue to make efforts so that each and every guest will feel satisfied with our hotel. We are looking forward to seeing you if you visit Tokyo again.

The Prince Park Tower Tokyo
Customer Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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