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All reviews shimbashi station fish market walking distance great hotel tsukiji market excellent location massage chair junior suite ginza district convenient location family mart business trip chinese restaurant haneda airport easy access modern hotel hamarikyu gardens
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Reviewed 27 April 2017

We had a large spacious twin room in this hotel. The view was great and the wireless internet was very fast and reliable.

The breakfast was reasonable and several options were available (including the chinese restaurant)

The location was good, close to shimbashi station and easy access to JR lines and the ginza subway line. Can also walk to Ginza which was is a plus

  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank lordgarlic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

We wanted to stay at an affordable 4 star hotel with quick access to the train, that was not in a super busy area. Royal Park Hotel is a wonderful hotel in a quieter area of Ginza and is basically a 5 minute walk from all the trains. After checking in we were pleasantly surprised to find our room on the 33rd floor to be very spacious (for tokyo standards) and offered an incredible view of Ginza (see photos). We stayed in a King room for 4 nights, the bed was really comfortable and the bathroom spacious with a bathtub and shower. Although this is a mega hotel located in a huge complex of businesses, shops, it still felt very down to earth and personal. The staff was very helpful and friendly, and most spoke english and Japanese. Service was excellent, no complaints. There are a couple options for dining (you can eat at their bar, or the restaurant that has a buffet breakfast). We ate breakfast at both, and the food was really good. Getting from Narita Airport to the hotel i'd advised booking the shuttle. The Friendly Limo bus from Narita airport to hotel ($29 US, 3100yen) can get you to the hotel, buy a ticket at shuttle desk. (A taxi to the hotel will cost you a staggering $120 US). Or take the Narita express train to tokyo station, then cab it to the hotel (if you're feeling adventurous and confident). Highly reco staying here for a few nights as a base to explore the huge city of Tokyo.

Room Tip: For a spacious room, book the King. worth it.
  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank reggierayray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017

The reviews on the location of this hotel attracted us to stay there. Yes it is conveniently located for a major metro system station, the fish market (soon to move) and Ginza (a high-end shopping district). However, given the size of Tokyo, I would not say a big attraction of this hotel is the location (the attractions we preferred were all in the Shibuya / Shinjuku area to the West).

We stayed during the week when the hotel is clearly geared up for business travellers. It also seems to regularly host conferences so the reception / bar area was always busy with people on business. The main attraction of the hotel is probably the bar that overlooks part of Tokyo. It does however seemingly attract non-hotel guests though given the hotel’s proximity to a number of major offices.

The rooms are nicely designed albeit on the small side. Most afford scenic views over Tokyo. We had a premium floor room given that we travelled with our 9 month old daughter so needed slightly more space. Travelling as a couple or solo, the extra cost of a premium floor room is not worth it given the only other perk bar the slightly bigger room was complimentary drinks from the mini-bar.

As to breakfast, it was okay at best. It caters for western breakfast tastes but did have a slight canteen feel and was busy seemingly at all times.

On the whole, with a family, I would certainly not stay here again. However, as a business traveller I probably would.

  • Stayed: April 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Sarge070614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2017 via mobile

We really enjoyed the convenience of this hotel, so close to Shimbashi and Shiodome stations. It was super easy to get anywhere, including to Narita from Shimbashi without ever having to negotiate steps with bags!
View from our room was lovely over the Hamarikyu gardens, and room itself (a twin) was most comfortable and quite spacious. We would definitely stay here again, after our 4 night visit this time.

Stayed: April 2017, travelled as a couple
Thank Dorothy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2017

Short Summary: The location is great, especially if you need to access the JR line (at Shimbashi station). If you are looking for service levels that match the expensive room rates, look elsewhere. I've stayed at this property several times and my most recent experience firmly convinced me toward other alternatives in the area, e.g., Conrad, or even Villa Fontaine Shiodome.

Disappointments: room not ready at check in, 15 minutes to receive my beer at the bar (while waiting for my room), another 10 minutes to settle the check at said bar, chirashi-don at the prestigious Tankuma Kitamise restaurant resembling cat food (literally scraps of leftover fish, some with bone and ligament still attached to it), and so on. Underwhelming service levels that is not consistent with what you'd expect at a hotel such as this, or more broadly speaking, in Japan as a whole.

  • Stayed: April 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Z9653ZYmarkc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
e-netrps, マネージャー at The Royal Park Hotel Tokyo Shiodome, responded to this reviewResponded 26 April 2017

Thank you very much for your recent stay with us at Royal Park Hotel The Shiodome, Tokyo and we sincerely apologize for the unpleasant experience you have encountered upon arrival and at the bar while waiting for the room.
Also, we do regret to know that one of popular dish at our Japanese restaurant did not meet your satisfaction.
Please kindly be informed that we have shared your valued feedback with the restaurant manager, as well as the rooms division manager so that we would be able to find problems and improve our service.
Again, we sincerely thank you for your valuable review, and it would be greatly appreciated if we could have another chance to welcome you in the near future.

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