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All reviews balcony overlooking beautiful hotel moat subway tokyo lounge
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Reviewed 2 July 2019

The hotel may get its name from overlooking the Imperial Palace gardens, but it is a palace in its own right. I was hesitant to stay here based on reviews that said it was a business hotel, but to me, it was far from it. Three of us shared an enormous room with a bathroom nearly as large to go with it, and a balcony with a stupendous view of the Imperial Palace gardens and the high rises of Tokyo beyond.

Admittedly, this was a splurge for a special birthday with two friends who were also celebrating this special birthday, and the Palace Hotel couldn't have made it more special for us, including sending up a platter of complimentary fruit and chocolates for our birthday and advising us on places to dine in Tokyo. If I were to return to Tokyo any other time, this is the place I would pick, although admittedly the Tokyo Station Hotel (where I also stayed and enjoyed) is probably more convenient to a train station.

We enjoyed a stellar cocktail in the upper lounge--so good that I asked for the recipe and still make the drink at home now.

Really, do yourself a favor and stay here if you can afford it. You won't regret it!

Room tip: A higher room with a balcony overlooking the Imperial Gardens!
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank elleng
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 June 2019

This was our first visit to Tokyo and we were not sure which district to stay in, this was a great choice. The location is a short walk from the railway station and there is access to the underground from the hotel. The hotel has a nice whisky bar and a cocktail bar with views over the imperial palace gardens. There are several restaurants, the Japenese restaurant is excellent and the European style on the ground floor also very good. We had a larger room with a balcony, which we used a lot. Room amenities very good.

Room tip: get a room with a balcony
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 112annetteh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 June 2019

Big hotel with great service and lovely rooms, comfortable and bathroom really nice. We were a room on 18th floor with a partly view over the palace. We had no balcony (know that several of the rooms have this).
There is a large breakfast buffet with all you can eat.
Service at the hotel is excellent. We wanted to go to a Sushi restaurant the last evening and within walking distance (this was not a demand) they recommended this great restaurant nearby.

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Christina T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 June 2019

Our stay in the Deluxe King Room with Balcony was an absolute delight and almost an oasis to the hustle and bustle of inner Tokyo. We very much enjoyed our balcony view (very hard to find in Tokyo hotels) and loved the concierge service. Well located next to the station for easy arrival but Tokyo does have some of the best cabs in the world which we ended up catching for convenience.

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank robshearn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 June 2019

This was the start of our first visit to Japan. We had booked a superior room with balcony and the view was superb. Our room overlooked the large moat around the Imperial palace gardens which were a very short walk away. The main Tokyo railway station is also very close. The room was very well appointed and all the staff were excellent. Breakfast could be taken indoors or, as we did, could be eaten outdoors overlooking the large moat. It was an extensive buffet with waiter service for coffee and an egg speciality like eggs benedict with ham, salmon or crab.

Room tip: Superior room with balcony
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 746christineg
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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