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lifeisbeaut
Sydney, Australia

Nice room but overpriced as nothing spectacular

4.0 of 5 bubblesReviewed 21 June 2019via mobile
We stayed in the premium room so there was reasonable space and nice seating by the windows. The rooms were renovated and beds comfortable and wifi worked well. The bathroom was fairly large with separate washroom with bath and shower. It was a nice quality hotel that was very clean but nothing special nor atmospheric or Japanese style. The hotel was very expensive for what it is and there are probably more reasonably priced options out there. The hotel location was excellent, right next to subway and walkable from many places of interest.
Date of stay: June 2019
Trip type: Travelled as a couple
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All reviews shinsaibashi station great location walking distance shinsaibashi shopping arcade kansai airport limousine bus the hotel staff high floor japanese standards department store twin room daimaru subway luggage osaka exit concierge
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Reviewed 11 June 2019 via mobile

Hotel was well appointed and a short walk from the airport. Perfect place to stay on your first night in Osaka especially for evening/night arrivals. Breakfast included a really good variety of food including fresh fruit.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank Wrex16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2019 via mobile

Excellent four-star property ten minutes from all the nightlife and craziness that Osaka has to offer. World class shopping literally at your door. We sprung for the premium room and it was large, clean and very comfortable. Bathroom was especially nice! If work or pleasure takes you to Osaka, this well situated property is a solid choice, although the service could be a bit more personal and attentive. Nevertheless, I wouldn’t hesitate to recommend and would certainly stay here again without hesitation.

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank vegaslover73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2019 via mobile

Loved this hotel! Beautiful hotel is the best location in Shinsaibashi Osaka. Easy access to main stations and also has own access to Shinsaibashi Station under the hotel. Hotel has several underground floors with restaurants and walkways that lead to station and Daimaru shopping mall. Super convenient! The rooms are gorgeous and have great amenities. Breakfast is served in 3 different restaurants and there is an upper floor lounge and bar. 5 mins walk from Americamura and 10 mins walk from Dotombori where you can go crazy with the amount of shops and food options. Had a wonderful experience and so happy I got the chance to enjoy some luxury in Osaka.

Date of stay: May 2019
Trip type: Travelled solo
Thank TailG79
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2019

Very nice had two stays here, first room on 23 floor very nice amenities second stay on 14th floor a bit more basic room (yet paid more). both rooms very clean. Lobby staff extremely helpful. Concierge available-good suggestions.

Room tip: walkable to many city sites- subway station at hotel-convient for day trips
Date of stay: May 2019
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Ellen C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 May 2019 via mobile

We stayed on the premium floor and in a junior suite as there were 3 of us. Room is spacious and nicely decorated with good colour scheme. Windows are closed and opened by controlling with buttons at the head of the bed, same for lights. There is an area near the main door where we can park our luggages and hang our clothes plus a full length mirror. Bathroom is equipped with a good sized bathtub and adjacent is the shower. I especially like the control for shower heads, the off and on buttons, only knob is the one for temperature control Complimentary sets of bathroom necessities are aplenty, always well replenished day after day. The toiletries brand Mikimoto cosmetics is not bad but the body lotion is too liquid not really to my liking. The toilet is in a separate area and really is a proper toilet in itself with bidet and a tiny sink. Also like the Toto washlet with control buttons to enable flushing, cleansing and opening/closing of the toilet seat plus cover. Bed and pillow firmness are just right and beds face the window, which means we can look outside at the city from 28th level. Able to see the Ferris wheel from the room. There are 2 TV sets, one in the sleeping area and the other in the sitting area. We all love the Bose SoundLink Bluetooth speaker in the room and ended up buying one from BIC camera;).

As One Harmony members, we were allowed to eat breakfast at 3 different restaurants which serve Japanese, intercontinental food. We kept going back for the Japanese breakfast because of the yummy tempura. But if we went late only the veggies tempura were left.;( Our welcome drinks became farewell drinks as we had the drinks on the last day of our stay. Had dinner at the basement of the hotel on a few nights and enjoyed them thoroughly.

On the day of our check-in, we were advised to book limousine bus tickets to the airport on the day of our departure, which we did.

We are already thinking of staying here again the next time we visit Osaka. Can't wait!

Date of stay: May 2019
Trip type: Travelled with family
2  Thank annalZ2652MC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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