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bok_1981
Brisbane, Australia

Can be a better stay next time

3.0 of 5 bubblesReviewed 18 Mar 2024via mobile
The proximity of this Hotel to Temmabashi station and the City Mall is one of its great advantages. Staff were always willing to help above and beyond.
There is ongoing renovations when we were there. It will greatly help to improve the facilities on our next visit. Airconditioning is not fully functional. But they have lots of laundry facilities which makes it convenient.
Date of stay: March 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
小川 了, 支配人 at Hotel Keihan Tenmabashi, responded to this review
Responded 18 Mar 2024
Thank you very much for staying at Hotel Keihan Tenmabashi.
We would like to thank you for your compliments regarding our hotel's location, facilities, and staff.
All the staff will continue to strive to become a better hotel in the future.
We look forward to seeing you again.
Thank you very much for taking the time out of your busy schedule to post your opinion.

Hotel Keihan Tenmabashi
Kuwata
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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1 - 6 of 567 reviews
Reviewed 7 February 2024 via mobile

Nice room with a surprising amount of space. Tub and shower in separate wet room. Kettle and mini fridge in room. Microwave, vending machines, laundry and ice available. Conveniently located just across the street from a train station with 7-11 close by.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Leilah_Hillman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
小川 了, 支配人 at Hotel Keihan Tenmabashi, responded to this reviewResponded 11 February 2024

Thank you for staying at Hotel Keihan Tenmabashi.
We are glad to hear that you enjoyed your stay with us. We hope that you will use our hotel again when you come to Osaka.
Thank you for your cooperation in posting reviews.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2023

Nice hotel near tenmabashi station and osaka castle. Convenient stores are nearby. Room are not super clean as japan standard. WIFI and all amenities provided. Hotel staffs are OK, they have self check-in and check-out facilities. Restaurant also good.
Overall nice stay :)

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Rabeya Tasnim H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
小川 了, 支配人 at Hotel Keihan Tenmabashi, responded to this reviewResponded 29 December 2023

Thank you very much for staying at Hotel Keihan Tenmabashi.
Many customers like our location, which is one of our hotel's strengths.
We would also like to thank you for your compliments regarding our facilities.
Last but not least, we would like to thank you for taking the time out of your busy schedule to write a review.

Hotel Keihan Tenmabashi Shimada

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2023

Pros
-such a great location! That was the best part of my stay (There are even signs right outside the station, pointing you toward the hotel)
-right across from a shopping mall
-toiletries provided (shampoo, body soap, conditioner)
-room was pretty clean
-table and shelving unit to store your stuff while staying there
-Family Mart very close by so snacks and sandwiches are a hop and a skip away!

Cons
-room is very small (very, very)
-bathroom is extremely small (I am 5ft, 120lbs - I had to stand sideways at the sink)
-check in is done at a kiosk at the front desk (someone had to come help me - they were really nice)
-most of the staff do not speak English fluently, which is surprising for a popular hotel like this
-the hotel provided maps and routes to popular sites, however, one of the hotel staff told me not to follow that and provided another route. Luckily, I found him!!

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 971AlisonC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
小川 了, 支配人 at Hotel Keihan Tenmabashi, responded to this reviewResponded 6 December 2023

Thank you very much for staying at Hotel Keihan Tenmabashi.
Thank you once again for your many words of praise for our hotel and staff.
However, we apologize for the inconvenience caused by the small room.
We will continue to strive to become a better hotel to satisfy our customers.
Please use our hotel again when you come to Osaka.
We look forward to seeing you again soon.
Thank you for taking time to send us your message.

Hotel Keihan Tenmabashi
Kuwata

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2019 via mobile

1週間滞在しましたが、とても心地良く快適に過ごせました。サービスも良く、お値段もリーズナブルでした。オーストラリア人の旦那さんも、朝食がとても気に入っていました。次回も利用したいと思います。
We were happy with the hotel. Cozy room, amazing breakfast, friendly staff, reasonable price. My Aussie husband loved the breakfast buffet as much as I do. We are sure we will come back to the hotel again.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank Miho T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hkt0321, マネージャー at Hotel Keihan Tenmabashi, responded to this reviewResponded 6 October 2019
Google Translation

この度はホテル京阪天満橋にご宿泊頂きまして誠にありがとうございます。
価格や朝食についてもご満足頂けたようで大変嬉しく思います。
これからもより多くのお客様いご満足頂けるように従業員一同サービスの
改善・向上を図って参りますので、お言葉通り、またのご利用お待ちしております。
お忙しい中口コミにご協力頂きまして誠にありがとうございました。

ホテル京阪 天満橋 渡邊

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2019

We stayed booked 3 nights for 3 person unit. The check in and check out is very efficient and reception staffs are very courteous and helpful.

The room size is however small and hardly can walk through after putting 3 mid size luggage. Also the entrance from road to hotel lobby is elevated without escalator. Very inconvenient for those with heavy luggage but there is a bell to call for assistance to help take in the luggage.

Other than these the hotel is clean and extremely convenient only 2 minutes walk from tenmabashi subway station where there is a lift from subway to road and just go slightly incline downhill. There are lots of restaurants to eat as well.

Breakfast is good with variety but after eating for 2 days which is the same everyday, you would not find it tasty. However would still recommend this hotel which is reasonable in price and very convenient for those without car. You could virtually travel anywhere after entering the subway.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank CMSoon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hkt0321, Reception at Hotel Keihan Tenmabashi, responded to this reviewResponded 22 May 2019

Dear sir/madam,

We approceate for writing some reviews for us.

However we apologize for the inconvenience caused your room size you have stayed in.

We are sincerely looing forward to staying at our hotel when you come to Japan again.

Best regards,

Hotel Keihan Tenmabashi Takama



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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