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Reviewed 11 October 2018 via mobile

As it is the closest to the theme parks I was kind of expecting it to be resting on that fact, but couldn’t have been further than the truth. The facilities were new and clean, the pool and water slide was amazing. Food was good. We were staying in a premium campsite with en-suite. The en-suite was very clean and more spacious than I was expecting, plenty of space for the esky and a few valuables while we were at the theme parks. The staff at reception were very helpful and washer/dryers were quick and did a good job on laundry day.
I will definitely be coming back here.

Date of stay: October 2018
Trip type: Travelled with family
Thank Kat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneK1367, Guest Relations Manager at BIG4 Gold Coast Holiday Park & Motel, responded to this reviewResponded 30 October 2018

Hi Kat A, that's very interesting to read that you thought as we were close to the Gold Coast Theme Parks we would rest on our laurels. Glad you found the opposite to be true. We work (and invest) very hard to ensure that our facility is just as amazing as the theme parks (without the roller coaster's...LOL) Stay tuned on facebook or Insta for some exciting updates which will be announced about a new splash park that we are in the midst of planning. We look forward to welcoming you back but until the we wish you safe and happy travel.

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Reviewed 8 October 2018 via mobile

We had a grassed (fake) area power site with ensuite. Very tight to get camper in but the grounds people help. The ensuite is neat and tidy. The park is very large and there are many things for the children to do. The dog park area is amazing it’s the biggest area we have seen in a caravan park. We didn’t use the camp kitchen as it was always full and busy but looked clean and set out well. The only negative besides the road being noisy of a night is the size of the caravan park. If you enjoy walking to get to individual areas you will enjoy. Not many shops area in walking distance but once you work out the roads they are easy to find. The staff are great people willing To go above and beyond to assist people. Just a very busy park.

Date of stay: October 2018
Trip type: Travelled with family
Thank KPJPM3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneK1367, Guest Relations Manager at BIG4 Gold Coast Holiday Park & Motel, responded to this reviewResponded 30 October 2018

Hi KPJPM3, Did you stay during the school holidays? We were very busy for a few weeks then as there were lots of sporting groups and families staying with us over the school holidays. Yes the park is massive. It is set on 32 Acres of natural bush setting (down the back) just of a nature reserve. Did you spot any Koala's or Kangaroos? Not sure about the small ensuite site as I cant check which site you were on as I don't know who KPJPM3 is??? sorry :) Glad you found the dog off leash area and the staff helpful. The team really do a great job especially the 'marriage savers' who help guests park their vans etc on their sites. There are a few shops about 500 metres up the road and a bigger shopping centre about 2 kms away. (did you check out the new Westfield Coomera when you were there) You are correct we are bang smack in the middle of the Gold Coast Theme Parks so we are a busy park especially during the school holidays. Come back and visit us again outside of the holidays. It's very peaceful then..we hope to welcome you back to our Holiday Park but until then we wish you safe and happy travels.

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Reviewed 8 October 2018 via mobile

Top place to stay for a few days with the family. When the kids are easily entertained it allows parents the time we deserve to relax. Pool with waterslide, animals to pat and feed and plenty of room to scooter around. Great priced food at the pool cafe.

Date of stay: October 2018
Trip type: Travelled with family
Thank damienh236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneK1367, Guest Relations Manager at BIG4 Gold Coast Holiday Park & Motel, responded to this reviewResponded 30 October 2018

Hey Damien H, glad you enjoyed your stay with the family. It really is a great Holiday Park where kids have heaps of room on 32 Acres to run and roam. The pool area is a great area to hang out in. Love sitting by the pool sipping on my morning coffee enjoying the serenity, waiting for the kids to join me. Then we stay all day. Early lunch in a poolside cabana then if we are not going out dinner at the cafe. Too easy. We are so happy you enjoyed your stay with us and we look forward to welcoming you and your family back but until then we wish you safe and happy travels.

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Reviewed 7 October 2018 via mobile

One of the cleanest and friendliest parks I have stayed at with good facilities and lots to do. My family and I really enjoyed our stay on one of the large powered sites and it was very affordable. We look forward to visiting again soon.

Date of stay: October 2018
Trip type: Travelled with family
Thank nicklynam80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneK1367, Guest Relations Manager at BIG4 Gold Coast Holiday Park & Motel, responded to this reviewResponded 30 October 2018

Hey nicklynam80 so pleased to read your review. Glad you liked our Holiday Park and you found it clean but more importantly the staff friendly. This means a great deal as we are really working on this at the moment. We look forward to welcoming you and your family back again to our Holiday Park but until then we wish you safe and happy travels.

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Reviewed 5 October 2018

We bought approx 30 gymnasts to compete on the Goldcoast up from Melbourne & we stayed here.The kids loved it & their ages ranged from 9 to 16. Amazing pool & cafe just like a resort. Fantastic cabins we had a 3 bedroom & some 2 bedrooms & terrace cabins all were amazing couldn't fault them. Best camp kitchen & facilities I have seen.The staff were fantastic & really helpful. Great grounds for caravans also.
We never stayed in any of the hotel rooms so I can't comment on them but the cabins are fantastic.
Would highly recommend

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Dianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoanneK1367, Guest Relations Manager at BIG4 Gold Coast Holiday Park & Motel, responded to this reviewResponded 12 October 2018

Hi Dianne WOW ...what an exciting time it was hosting you and your gymnasts. Our groups Coordinator just loved organising your visit to our Holiday Park. Glad you had a lovely stay and that you found the cabins fantastic. They are really nice cabins for group getaways. A bit more special compared to the normal dorms or hostels. Glad you found the staff really helpful and we hope to welcome you and your troupe back to our holiday park again in the future but until then we wish you safe and happy travels.

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