The hotel itself is ok, the bar food menu has not changed in years but the quality is not too bad, breakfast is nice, rooms rather dark with lots of glowing LEDs at night, and the location is really not good, as the hotel is squeezed in between the motorway and the rather ugly and cheap Blanchardstown shopping mall. I would only stay here if I had work to do in the area. However I personally will try to avoid the hotel because of the bad service.
Here is my story: I am a Gold Priority Club Member and my company books many nights in there every month as our office is in walking distance. However I was treated like dirt and not as a valued customer. What had happened is that I did not arrive on the night booked, because due to an airline strike my flight got cancelled on a short notice, My travel agency did not amend the booking. So the hotel charged my personal credit card for three nights. I talked to the travel agency who said they will cover the first night. In fact they tried for three days to have the hotel charge me two nights and the travel agent one night, but they declined. I will have a lot of trouble getting this sorted as the nights/dates on the bill do not match. The front desk staff were nice but helpless as they are not empowered to make any decision. I really felt that i was not valued at all.
There are much, much nicer hotels in downtown at good prices these days, so unless your company forces you to stay there, I personally would avoid the Crown Plaza in Blanchardstown!
- Official Description (provided by the hotel):
- The Crowne Plaza Dublin Blanchardstown is located in Blanchardstown Shopping Centre, just off the N3 and minutes from the M50 motorway. Dublin Airport is 7 km away. It has a restaurant serving contemporary Italian cuisine, 14 fully equipped meeting rooms, a bar, and bedrooms featuring brand new beds. ... more less
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- Also Known As:
- Crowne Plaza Blanchardstown Hotel Blanchardstown
- Crowne Plaza Blandchardstown
- Crowne Plaza Hotel Blandchardstown
- Crowne Plaza Dublin - Blanchardstown County Dublin