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All reviews citizen m smart room high tech river view ipad control apple tv airport express train station affordable luxury high floor living room perfect stay rooms are small tv channels lobby area rain shower comfy bed blue line
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Reviewed 7 November 2018 via mobile

This place is great! Located in near the ximending area, getting around is easy. The station is a few minutes walk and so is the nearest bus stop.

The rooms are on the small side but the bed is huge and comfy. The room design is great and everything is controlled by an iPad. I would definitely recommend and will stay here again.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank mykymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CITIZENM_TAIPEI, Hotel Ambassador at citizenM Taipei North Gate, responded to this reviewResponded 10 November 2018

hi citizen Mykym,
thanks for your feedback and so happy you did enjoy your time in our high tech comfy room. must come visit our extremely energetic ambassadors again to have fun together!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018 via mobile

Stayed at CitizenM Taipei for 2 nights. The hotel is conveniently located near Beimen, just a short walking distance from Taoyuan Airport MRT and Taipei Main Station.

It is a relatively new hotel with modern furnishings. Check-in is rather strict (only at or after 3pm) but is a unique experience with doing your own check-in and activating your own key card.

Rooms are relatively small but a size good enough for 2 persons. What is great here is the view. Amazing view of the city with a large window just beside the bed! You can use the iPad provided to control lighting, air conditioning and the TV. The bed is comfortable, the room clean and modern.

Breakfast served at Level 2 was good. Spread was reasonably wider than what I expected.

My only negative comment about the room is that the shower’s exhaust fan wasn’t strong enough/working such that the floor doesn’t dry up really well and it leaves a rather damp smell in the room (when we just checked in and when we got back after the room has been cleaned).

Otherwise, it was overall a comfortable, pleasant stay. Would definitely recommend this hotel!

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank rr0sales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CITIZENM_TAIPEI, Hotel Ambassador at citizenM Taipei North Gate, responded to this reviewResponded 10 November 2018

hi citizen rr0sales,
thanks for your feedback and recommendation in such a great detail. we look forward to meeting you soon to let another adventure begin!

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Reviewed 26 October 2018

Had stayed 4 night on Oct 18. Very friendly staffs and quick check in and room only available at 3PM. The room is small but had great view of the city. Hotel is just 7 minutes away from the Taipei Airport MRT station, about 6 minutes to Ximending.
A bit disappointed that i have early request a room on higher floor for us to have been given on the 3rd floor.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Wondertinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CITIZENM_TAIPEI, Hotel Ambassador at citizenM Taipei North Gate, responded to this reviewResponded 10 November 2018

hi citizen Wondertinker,
thanks for your feedback and hope your trip in Taipei was memorable! unlike traditional 5 star hotel, we do self check in and the room is randomly assigned by the computer based on the room availability. Yet, if citizens have strong desire to stay in high floor river view room, the upgrading service by paying extra NT$500 per night is recommended. sincerely look forward to meeting you soon! cheers!

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Reviewed 25 October 2018

Well run, friendly, clean, efficient, convenient.
Since everything is so automated, maybe check-in time can be a bit more flexible. If a room is available before 3 PM, maybe a message can be sent out for a first come first service basis (for only on site check in). That would be much appreciated by someone arriving early, at almost no cost to the proprietor.

Room tip: upper floors offer better view.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank yliao0120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CITIZENM_TAIPEI, Hotel Ambassador at citizenM Taipei North Gate, responded to this reviewResponded 10 November 2018

hi citizen Fearless814376,
thanks for your feedback and do come visit us again to have fun with our supremely energetic ambassadors! cheers!

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Reviewed 21 October 2018 via mobile

Pros
New hotel in a good location. Good bar and small restaurant menu. Very friendly staff and quick check in process.

Bed was very comfortable and my room had great views of the city.

Cons
Small room
No international tv channels. Despite the TVs channel guide saying channels like HBO, fox etc. All the channels were Chinese speaking except one American news channel.

Date of stay: October 2018
Trip type: Travelled on business
Thank DamianG195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CITIZENM_TAIPEI, Hotel Ambassador at citizenM Taipei North Gate, responded to this reviewResponded 10 November 2018

hi citizen Damian G,
thanks for your feedback and hope your trip in Taipei was memorable! sincerely look forward to meeting you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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