We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (789)
Filter reviews
789 results
Traveller rating
623
118
31
11
6
Traveller type
Time of year
LanguageAll languages
More languages
623
118
31
11
6
Show reviews that mention
All reviewsrooftop poolhollywood suitejapanese styleregent taipeitrain stationplum wineawesome hotelfree flow wineprivate outdoor hot springhotel worthspring poolpublic onsenselling pointhotpotbreakfast buffet iscozy hotelnice room
Filter
Updating list...
5 - 10 of 789 reviews
Reviewed 2 May 2018 via mobile

Great experience stay in Wellspring by silks. Their service started from the first step into the hotel, provide a relax seat and snacks/ drink for you to wait for check in. The room is great and beautiful. There has a hot spring tub in the room, comfortable bed and pillow, the best things is the fridge had a mask and drink for free. Staff Kelly helped us to make a reservation for our dinner, she is nice and helpful. This is great place for stay.

Stayed: May 2018, travelled with friends
1  Thank Tracy8769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Staying here for a night for hot spring trip. The room is so soooooooo nice!!! There’s your own hot spring tub in the room. Room is big n nice. In-room fridge has FREE drinks and mask!!! Shower n toilet is separated which is good for couple.
Staff Kelly was so patient to answer all kinds of questions we have. Staff Amber introduced us about the free activity offered through the hotel which is good if u stay more than a night n want to explore more around this area.

Stayed: May 2018, travelled with friends
Thank happypoyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Excellent customer service in this beautiful hotel. The room is spacious and very relaxing. The best part is the hot tub outside which they use the hot spring water. Also include drinks, tea, and masks. Totally recommend and I'll definitely come back next time I visit.

Stayed: May 2018, travelled with friends
Thank Kam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

Stayed for 2 nights, excellent service in entire establishment. Receptionist are great. Room is super clean and we really enjoy hot spring in the balcony. Would recommend to stay here when visit Jiaoxi.

Stayed: April 2018, travelled as a couple
1  Thank Ngl450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
阿J捷絲旅, 總經理 at Wellspring By Silks, responded to this reviewResponded 4 June 2018

Dear valued guest,

Thank you for choosing to stay at Wellspring by Silks during your recent trip to Yilan. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Wellspring by Silks soon in the near future.

Cheers,

Cindy Chen
Wellspring by Silks General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2018 via mobile

Very relaxing weekend at Jiaoxi at the Wellspring. Like the resort location is convenient which is just 8 mins walk to the bus station which it will be about 60-80 mins to get there from Taipei station. The resort could arrange pick up services for your arrival too if you are arriving before 17:00 or 18:00hours.

Returning to the resort which was good to see the maintenance of the room is very good, very clean! The relaxation rooms on the G/F are very good if your room hasn’t been ready yet.

They have quite some options on yours for exploring the mountains at Yilan, hope I can join next time. Staff has been very nice and welcoming.

Definitely will be returning again.

Stayed: April 2018, travelled with friends
1  Thank RL_Explorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
阿J捷絲旅, 總經理 at Wellspring By Silks, responded to this reviewResponded 4 June 2018

Dear valued guest,

Thank you for choosing to stay at Wellspring by Silks during your recent trip to Yilan. We are delighted to learn that you had a wonderful stay. Your compliment on the the whole hotel is much appreciated. We hope to welcome you back to Wellspring by Silks soon in the near future, join us to explore more local cultural and art activities to meet the beauty of Yilan.

Cheers,

Cindy Chen
Wellspring by Silks General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews