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All reviews train station the hotel staff front desk staff spring pool within walking distance tatami bed big bathtub chit chat separate room outdoor pool hot spring hotel japanese style nice and clean hotel onsen tub open air hot spring person room family with kids
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Reviewed 9 June 2018

those nice and trying beyond their limited were winning our heart. and balance out the poor location as well as the below average hardware. the management need to redesign and redo the public bath area and quickly, before the customers are running away.

Stayed: June 2018
Thank jimniu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
捷絲旅宜蘭礁溪, 總經理 at Just Sleep @ Jiao Xi Hotel, responded to this reviewResponded 15 June 2018

Dear valued guest,

Thank you for choosing to stay at Just Sleep Jiaoxi in your recent trip to Yilan. Your compliment on the whole hotel is much appreciated. It's our pleasure to provide you convenience and comfort. As for your advice and suggestion on the whole hotel, the management team has reviewed these issues accordingly to be improved efficiently.

We hope to welcome you back to Just Sleep soon in the near future.

Cheers,

Cindy Chen
Just Sleep General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Excellent location, Just 5~10min walking aroung, you can get anything you want, such as restaurant(sea food, steak, Japanese BBQ...), convenience store, train station. In addition, Room is clean, Hot springs is comfortable, good hotel service and the price is not expensive. It’s a nice trip and I will revisit here again.
飯店&房間, 設施簡潔乾淨. 服務人員頭腦靈活,親切有禮. 交通便利, 生活機能優, C/P值高 且因價格實惠, 就算不使用飯店設備, 在外面趴趴走也不會心疼. 值得下次再來

Room Tip: Breakfast offering till am11:00
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank cloria_lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
捷絲旅宜蘭礁溪, 總經理 at Just Sleep @ Jiao Xi Hotel, responded to this reviewResponded 15 June 2018
Google Translation

親愛的貴賓:

感謝您再次回到捷絲旅宜蘭礁溪館。

炎夏之中,有你到來,我們倍感愜意和榮幸。 從你的文字我們感受到一份鼓勵,很開心你對住宿整體環境做了品質推薦,並喜歡我們的服務及溫泉設施。

再次感謝你在此分享心得,衷心企盼您的蒞臨。

敬祝 大安

捷絲旅總經理 陳惠芳敬上

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Reviewed 4 June 2018

I had booked a Japanese style spa room with a huge bathtub and shower place. Very clean and tidy. They also have a open air hot spring but I never try that. My friends said that it is nice as well.

Breakfast is average, not surprising but am sure you can find something fit for you.

Room is clean and nice. I love that very much. Staffs are nice too. Very near city center, you can find a lot of things to do around.

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank SallyCheung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
捷絲旅宜蘭礁溪, 總經理 at Just Sleep @ Jiao Xi Hotel, responded to this reviewResponded 8 June 2018

Dear valued guest,

Thank you for choosing to stay at Just Sleep Jiaoxi during your stay in recent trip to Yilan. Your compliment on the whole hotel is much appreciated. It is our pleasure to provide you convenience and comfort.

We hope to welcome you back to Just Sleep soon in the near future.

Cheers,

Cindy Chen
Just Sleep General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2018 via mobile

Just sleep hotel with good location and friendly staff. Every room with hotspring bath tab . Nice room and comfortable bed. 5 minutes walk to Main Street for shopping and many restaurant alone the street. The also have hot spring within the hotel. Nice hot spring hotel good for relaxing on holiday and week end.

Stayed: May 2018, travelled with friends
Thank Tan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
捷絲旅宜蘭礁溪, 總經理 at Just Sleep @ Jiao Xi Hotel, responded to this reviewResponded 8 June 2018

Dear valued guest,

Thank you for choosing to stay at Just Sleep Jiaoxi during your stay in recent trip to Yilan. Your compliment on the whole hotel is much appreciated. It is our pleasure to provide you convenience and comfort.

We hope to welcome you back to Just Sleep soon in the near future.

Cheers,

Cindy Chen
Just Sleep General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2018

The counters and services are quite nice and friendly. When we asked mosquito repellent incense, they provide the device very quickly, but, without filling up. We also asked extend plug, they also provided without problems. However, we found many mosquito that confused us when checked in, and the environment do needs to be improved. Additionally, the room is really really small that the toilet door is only 75cm wide. and small space that I cannot open my luggage. And the plugs are provided with both AC220V and AC110V. However, for the major location, it provided for AC220V devices. It's not convenient in Taiwan for AC220V power output. For the breakfast, it is good with great tasty. 服務人員相當親切且友善.我們是一家三口(有小baby).有另外安排嬰兒床.但是環境及設備需要再改善.蚊子多. 雖然我們額外要求電蚊香跟延長線,都有提供,但是電蚊香只提供機器,沒有蚊香片 (=沒用).而且房間太小,行李箱無法全部打開.廁所門很小,只有75cm寬. 早餐值得推薦,有宜蘭著名的蔥油餅跟鴨賞.

  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank BettyS2373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
捷絲旅宜蘭礁溪, 總經理 at Just Sleep @ Jiao Xi Hotel, responded to this reviewResponded 10 May 2018
Google Translation

親愛的貴賓:

感謝您選擇下榻捷絲旅宜蘭礁溪館。

捷絲旅因品牌定位影響,客房空間的確稍小,針對您的需求,在礁溪我們有一個全新的品牌-晶泉丰旅,​是晶華麗晶酒店集團首間精品溫泉渡假酒店。全館122間客房,10坪至35坪的設計空間裡帶有濃厚遊園風格,頂樓的【瀧月】休憩區更提供了無邊際泳池的使用享受​,提供給您參考。​

​我們衷心感謝您對於現場服務同仁及早餐的讚賞。同時也企盼您下次來到礁溪,能夠再來感受​晶華麗晶酒店集團不斷精進的體貼服務,再次致上誠摯的歉意,也希望您能給捷絲旅再一次服務您的機會,謝謝。

敬祝 大安

捷絲旅總經理 陳惠芳敬上

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