We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (83)
Filter reviews
83 results
Traveller rating
24
33
18
4
4
Traveller type
Time of year
LanguageAll languages
More languages
24
33
18
4
4
Show reviews that mention
All reviews hotel guests hygiene toilet slippers design spring facilities
Filter
Updating list...
1 - 6 of 83 reviews
Reviewed 1 November 2017 via mobile

We stayed there for one night with my entire family of 23 members. The decor and design of the hotel, especially the two rooms, is dated and questionable. There were lots of stains on the carpet, and the slippers that were provided in the rooms didn’t seem too clean either. However, we had a lot of fun in the outdoor spa pool, with different massage stations. It would be good if there was a brochure or literature on the different areas or purpose of the onsen spa. That being said, it was also fun to discover them on our own. The staffs there were generally ok. I must mention that the 2 male attendants in the outdoor spa pool were very friendly and helpful, especially when they found out that we were new to the water slide.

Stayed: September 2017
2  Thank Benny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

We were non-staying guests that went to the hot spring park with our 2 year old and at the ticket price of NTD300 per adult and NTD200 for the 2 year old, we felt that it was a little of a rip off. The staff manning the ticket booth had a surly face, and generally we didn't feel super welcome there. The place was reasonably clean, but the 2 hour free parking that came with the ticket wasn't sufficient and we ended up paying for an extra hour.

  • Stayed: July 2017, travelled with family
    • Cleanliness
    • Service
2  Thank icyparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
中冠礁溪大飯店管理層, 副總經理 at Art Spa Hotel, responded to this reviewResponded 28 July 2017

Hello dear guests
Thank you for your comments and suggestions
We will humbly review and improve
Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017 via mobile

A nice hotspring hotel in Jiaoxi, hotspring town in Yilan. They have big parking area for hotel guests, spring area (many springs for adults & kids, and most of them were heated/ hotsprings). The hotspring was the best part of the hotel.
The room we were in was nice and clean.

Not all of the staffs speak English, but at least there was one English speaker when we were there.
Breakfast was not the best breakfast. We got free afternoon tea set which actually looked like the left over of cakes/ sweets of the day.

There are many restaurants with seafood around the hotel with not so expensive price.

The price that we paid for the room and service might be quite high, but having a relaxing time in Yilan with hotsprings is always nice.

Stayed: May 2017, travelled with family
1  Thank Tine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
中冠礁溪大飯店管理層, 副總經理 at Art Spa Hotel, responded to this reviewResponded 29 June 2017

Thank you very much for your presence and you will be able to stay in this hotel again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2017 via mobile

A reputable and popular hotspring/spa as they will close the section to clean the area periodically , which I find it hygiene. Though the place is old but well maintained. The only thing I don't like is the room design. The toilet and bathroom are built or designed separately from each other.

Stayed: February 2017, travelled with family
Thank cassieyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
中冠礁溪大飯店管理層, 副總經理 at Art Spa Hotel, responded to this reviewResponded 29 June 2017

Thank you for your comments and look forward to seeing you again at this hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017 via mobile

Relaxed rooms in a thermal spa setting with a gym, room is clean and equipped, but a bit dated, however multiple pools & a kids' revolving waterslide, and handy location, as one of the best and good value in jiaosi, yilan.

Stayed: January 2017, travelled with family
Thank g L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
中冠礁溪大飯店管理層, 副總經理 at Art Spa Hotel, responded to this reviewResponded 29 June 2017

Thank you very much for your presence and you will be able to stay in this hotel again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews