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Geetin
Sant'Antioco, Italy

One of the better hotels I've stayed in this tour of Taiwan.

4.0 of 5 bubblesReviewed 26 Aug 2017via mobile
From the moment we pulled up at the entrance to this hotel in our taxi from the main railway station, we received first class service.

Unbeknown to us, had we requested a free shuttle service from the railway station, this was available but as we booked through an online hotel booking site, we were unaware of this free service.

The doorman took our cases and quickly took them into the hotel. The reception staff greeted us in a warm and friendly manner and all spoke fluent English to my husband although, I am a Chinese and speak fluent Mandarin too.

We were shown to our room (903) however, upon entering the room there was a very strong odour as if some food stuffs had been cooked in the room.

We thought once the air conditioning kicked in it would go away but alas, it did not. We complained to the reception and they concurred that there was this smell in the room and they later moved us to the room next door.

Both rooms had picture windows that looked out across the city and over the Pacific Ocean. Stunningly beautiful views.

The rooms were large, well appointed and had Kingsized beds. Other than the offensive smell in the first room we were allocated, the rooms were clean and the bedding crisp and fresh.

The room had a large flat screen modern TV as well as tea and coffee making facilities. The room also benefited from a couch and the air conditioner worked well and was quite. Indeed, the room was also very quiet.

The wifi was free and was strong which, is always a great thing to have. This hotel is a higher end four star hotel and is deserving of this accolade.

We were impressed with this hotel and its service. The staffs reaction to our concern over the first room was immediate and they were very concerned. They did everything right in making sure our complaint was addressed and our room was changed without question or argument. Kudos to the hotel staff in this regard.

We slept well in the comfortable beds and the room was very quiet.

Breakfast was a buffet Chinese style breakfast and for Westerners like my husband, there was pretty much nothing that he would want to eat other than toast. So if you are a Westerner, don't book breakfast but go to somewhere outside that will cook and serve you something!
Date of stay: August 2017
Trip type: Travelled as a couple
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Reviews (36)
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7 - 12 of 36 reviews
Reviewed 30 April 2017

One of the more modern hotels looking at the Hualien city view from the top floor on 12th floor. Spacious and clean rooms at good price. Good breakfast with a good mix of western and taiwanese breakfast (prefer to eat the local delights when in the country than international breakfast). short 5 min walk to the night market too. Will stay again.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank DavisJuno
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2017 via mobile

Stayed one night here paying a bit more for a corner room.

Checkin was excellent with friendly staff happily trying enthusiastically to communicate even though English was not there first language. Gave us great advice on where to eat in town too.

The room was spacious and well appointed. Bathroom full glass over bath and shower with great view of the city. Comfortable bed too.

Only pity about the room was the panoramic view was through a very murky window - see picture. Please clean.

Breakfast was limited in western style offerings including toast but no butter or marg. Good coffee though .

Great location in town and friendly people make this a place I would certainly return to if in Hualien.

Date of stay: April 2017
1  Thank aka_fitzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2017

we stayed on the 12th floor which give a good view of Hualien City and partial seaview.
The frontdesk staff is friendly and do not hesitate to offer their advice whenever request.

To my most appreciation, the management and staff have manage to find my lost item and courier back to my country in a shortest possible time. Give a Thumb up to the staff and management.

My children like this hotel very much as the room is spacious and close to night market and Nanbin park (pacific ocean park) which within walking distance. we will definitely visit the hotel if we are in Hualien.

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Eng S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2017

This is the first time I visited Hualien, it took us about 20 minutes from airport to the hotel. The hotel is surrounded by a primary school and a local market, the Hualien Night Bazaar is just 10 minutes' walk away. I travelled with my wife and my kid of 15 years old, we booked a triple room, its comfortable and spacious, lots of space for you to unpack your bags and suitcases, big big bathroom.

Hualien isnt a big place, so we can just walk, about 15 minutes, to the busy street in Chung Hwa Road and walk to the night bazaar too. The wifi is good enough as the speed is acceptable.

The breakfast is very taiwan style, that some of the "must eat" that you cannot find, such as fried or scramble egg, ham and sausage, but would be fine as a simple breakfast.

One shortfall to the hotel is, there is a smell I think coming from the sewage, always filled up in the public area, such as lifts and lobby and this is quite disgusting somehow.

Room tip: Higher floor, better view and ocean view too
Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Gary Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 January 2017

This is one of the most modern hotel in Hualien with great facilities. The hotel room is spacious, need and the staff is ever so helpful and attentive to our needs.

The breakfast spread was good and it has a small to moderate international buffet spread plus the local breakfast entrees.

Location is also a 10 minute walk to the night market along the Chongqing Road.

Room tip: Take the higher floors with a view of the city, its breathtaking!
Date of stay: December 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank Balackuda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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