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ahgee2016
Singapore, Singapore

Kindness Hotel Hualien

5.0 of 5 bubblesReviewed 8 Nov 2019
Stayed here for 4 nights. Receptionists were polite and friendly. Room was clean. They provide sumptuous buffet breakfast and buffet dinner. Dinner, though, starts after 8 pm. It also offers snacks from 3.30 pm till 11 pm. It offers coffee, tea and ice cream round the clock at the cafe. It also provides bicycle for exploring the city though I didn't try. It is only a 10-minute walk from the Hualien train station. I love the nearby eateries: Ba Fang Yun Ji Dumpling, Drunken and Soy Chicken for early dinner before another dinner at the Hotel ;)
Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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KindnessH021, 業者 at Kindness Hotel Hualien, responded to this review
Responded 19 Nov 2019
Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews breakfast and dinner free breakfast great stay close to the train station stayed nights hualien checkin
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Reviewed 2 November 2019

It's a nice hotel with free breakfast buffet, free snacks from 8-10pm and free hot drinks and ice cream 24 hours. The room we had was big however the carpet smelled a bit fusty. 8-10 mins walk from Hualien Station.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank Christel B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 20 November 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2019 via mobile

I stayed here for two nights
The hotel as you will see from Google maps is just on the fringes of town. To walk to night market will take at least 25-30mins. But conveniently there are some nice restaurants nearby and some good coffee shops.
The hotel offers parking, which is down in the basement. The entrance to the parking is down the right side of the building if you're looking out from it.
The staff at the beginning till the end of my stay were warm friendly and helpful.
The hotel it self does feel dated.
The room I stayed in was good, it was clean and well presented, with good facilities. But as previous reviews would say. It is starting to look old. The carpet in the room looked very worn.
The breakfast selection was good. There was an abundance of choice. You could stuff your face quite merrily. They even offer free snacks in the evenings!
I used the hotel as a base to get to the national park and the drive, I think was about 40mins to get to the main entrance.
So if you pick this hotel, it's a solid choice. But it's no Four Seasons.

Date of stay: October 2019
Trip type: Travelled solo
2  Thank 187dunc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 30 October 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2019 via mobile

The hotel facility is old, and the room smelt of moldy humidity but great value for money due to its all you can eat lounge, and free bicycle which is perfect for families. Great location too, 10 mins walk to the train station.

Date of stay: September 2019
Trip type: Travelled as a couple
2  Thank erikal466
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 30 October 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2019

This Generous Kindness Hotel has surprised our team with diversity of delicious compliments, ice-cream party ideas etc
The location is nice,Having a couple of hours a restless traveller can have a nice walk around the town, buy more tea and coffee tea (!) and falllll asleep in a cosy room

Room tip: I satayed for a night...have no idea about the views
Date of stay: August 2019
    • Location
    • Rooms
    • Service
1  Thank 991Laura991
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 12 August 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2019 via mobile

The whole equipment is actually old and the room is a bit smelly. But the server and front desk is helpful and the service is good. That offers night snacks for customers. I think if you need some places to stay in moderately low price. It is a great choice but the atmosphere is like only 2 star.

Date of stay: July 2019
Trip type: Travelled on business
Thank 517changa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 1 August 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.We will first apologize to you, so that you have such an unpleasant feeling, we will improve the missing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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