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Erika

Good for family

3.0 of 5 bubblesReviewed 22 Sept 2019via mobile
The hotel facility is old, and the room smelt of moldy humidity but great value for money due to its all you can eat lounge, and free bicycle which is perfect for families. Great location too, 10 mins walk to the train station.
Date of stay: September 2019
Trip type: Travelled as a couple
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KindnessH021, 業者 at Kindness Hotel Hualien, responded to this review
Responded 29 Oct 2019
Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,181)
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All reviews breakfast and dinner free breakfast great stay close to the train station stayed nights hualien checkin
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Reviewed 7 August 2019

This Generous Kindness Hotel has surprised our team with diversity of delicious compliments, ice-cream party ideas etc
The location is nice,Having a couple of hours a restless traveller can have a nice walk around the town, buy more tea and coffee tea (!) and falllll asleep in a cosy room

Room tip: I satayed for a night...have no idea about the views
Date of stay: August 2019
    • Location
    • Rooms
    • Service
1  Thank 991Laura991
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 12 August 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2019 via mobile

The whole equipment is actually old and the room is a bit smelly. But the server and front desk is helpful and the service is good. That offers night snacks for customers. I think if you need some places to stay in moderately low price. It is a great choice but the atmosphere is like only 2 star.

Date of stay: July 2019
Trip type: Travelled on business
Thank 517changa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 1 August 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.We will first apologize to you, so that you have such an unpleasant feeling, we will improve the missing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2019

Large room with bath and showing. Free breakfast and dinner plus drinks and ice cream all day. It is very close to THSR Hualien station about 5 min walk and make sure you go to the front side of the station first. This is one of best hotel on our 2 week-trip in Taiwan. Highly recommended. By the way, we took the Puyuma tilting train to Hualien and Tze-Chiang Express train back to Taipei. Excellent rides. We hired a taxi form the Hualien bus station for our 6-hours Taroko park tour. The cost was very reasonable (USD 80) for six of us. We had great time at the park.

Date of stay: June 2019
3  Thank 7veloce
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 1 August 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2019 via mobile

Amazing hotel with snacks and ice cream anytime of the day ! 8-11pm there is night snack included and it is best.
Breakfast is from 7-10am and its best too!
The room is spacious , bathroom incredible , check in service simple and carpark is ample .
Such a great hotel after a long drive from Cing Qing to Taroko Gorge.
Love Kindness hotel !

Date of stay: May 2019
Trip type: Travelled with family
Thank melmanprohero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 11 May 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2019

Check-in: A breeze! Staff friendly and was very efficient
Room: We had 2 double beds for 4 people. Perfect. Spotless, very spacious, even had a sofa area. Lotsa space for luggage. Toilet was also spacious with bathtubs and separate shower!
Amenities: The best! With on-going snack and food choices! Perfect for families with young children as there are coffee/tea bars with free-flow ice-cream and biscuits. Good for a re-charge if unable to leave hotel with young kids or even a mid-day break. The free-of-charge laundry is outstanding. There were 6 washing machines and 6 dryers for self-service use. Our clothes were perfectly washed and dried for the week long trip!!
Location: Around 5-8 mins walk from the main Hualien station. (with luggage and children) There's also a local fusion Jap food which is delicious, just 3min walk away.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank tildateo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KindnessH021, 業者 at Kindness Hotel Hualien, responded to this reviewResponded 11 May 2019

Dear guest:
Thank you for chosing Kindness Hotel(hualien-zhanchien) in your trip,and thank you for sharing your experience.Any advise,suggestion or compliment give will be the power for hotel's progress.
Wish we have the opportunity to service you next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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