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Ratheeshtravi
Singapore, Singapore

Really a true friend

Review of True Friend Inn
4.0 of 5 bubblesReviewed 10 Dec 2023via mobile
Location
Located in the heart of beautiful Hualien and very close to night market as well (like 2 mins walk). Hotel provide free transportation to hualien airport but not to railway station.
Hotel.
Hotel was very cheap at the time of booking so I wasn’t expecting anything special however I was surprised by the quality of the service they provided. Rooms were great and they do have elevator.Room had electric kettle, coffee powder, bottled water and all the toiletries. Breakfast was great. Staff speak English which was helpful.

Overall I am very happy with this hotel and will definitely stay here if I visit hualien again.
Date of stay: November 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (24)
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1 - 6 of 24 reviews
Reviewed 8 October 2019 via mobile

Location is 5 min walk round the corner away from dong da men night market.. Price is budget. check in was smooth.. Room wise normal but abit humid can smell the air with small tint of moldiness.. facility are functional. Good for its price & location. For those with OCD in cleanliness, you can choose another..

Date of stay: October 2019
Trip type: Travelled as a couple
Thank GuNnErs A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 April 2019 via mobile

Very friendly staff and manager, very nice breakfast, very good service, free bicycle rental, someone took our umbrellas and they went and bought us new and better umbrellas. Unbelievable nice. Thank you. Highly recommended!!

Date of stay: March 2019
Trip type: Travelled with friends
Thank Derren107
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventurer810980, 櫃台人員 at True Friend Inn, responded to this reviewResponded 28 June 2019

Thank you for your appreciation and look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018

Very friendly hotel in the city center and near (5 mins walk) night market. It also provide free shuttle service to /from train station. The breakfast is nice but the menu is the same for the 2 days we stayed there. There is also free bike rent when available. They even reheat my xiao lung pau that I bought a night before from other restaurant for my sons to snack in the train. Will gladly stay there again if I visit Hualien in the future.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank hanugro
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reid L, 客戶關係經理 at True Friend Inn, responded to this reviewResponded 20 April 2018

Dear
Thank you for sharing your experience at TrueFriend Hotel with other Booking readers. We are delighted to know that you and your family were pleased with our services and with the team.
We look forward to see you next vacation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

Walking distance to night market, staff wasn't friendly they didn't inform us there's free breakfast in the basement we only got to know from my driver when we're leaving.
Room is average. would try other hotel when we go to hualien

Date of stay: January 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Rinaboe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reid L, 客戶關係經理 at True Friend Inn, responded to this reviewResponded 20 April 2018

Thank you very much for your comments. Wish you a pleasant stay in Hualien and we are looking forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2017

The hotel is located within 100m walk to the Dongdamen Night Market and also good eateries nearby like the Gongzheng Bao and Porkchop Noodles. There is also the roving mobile hamburger van nearby if you can catch them on the right night and I love their hamburgers with very distinct and flavourful taste so much that I ordered another 2 after testing one of them. It is also a short stroll to the Pacific Ocean seafront where there is a pedestrain walkway to enjoy the beauty of the ocean. The hotel is served by lift so no problem with big luggages unlike those homestays. The breakfast provided is simple with nice local taste. Room is clean and comfortable although a bit dated as evident in the toilet. They have twin and double room but somehow unable to select at booking although it was very easy for me to just push the twin beds together to form a double bed and the hotel staff re-arranged the bedsheets the next day to make the bed feels like a double bed.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank chensc-sgp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
良友精緻飯店, 客戶關係經理 at True Friend Inn, responded to this reviewResponded 19 December 2017

Thank you very much for your comments. Wish you a pleasant stay in Hualien and we are looking forward to seeing you in the future.

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