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BryanMah
Singapore, Singapore

Good option for those on a budget

3.0 of 5 bubblesReviewed 1 June 2013
Lienfook Hostelry is conveniently located along the one of the major arteries of Hualien City with a number of eateries and convenience stores nearby. It's only a short 5 mins cab ride from Tze Chiang Night Market. Staff were polite and will be able to advise you on where to go and how to get there. Though there is free wifi but the signal is very weak in the rooms.
Date of stay: May 2013
Trip type: Travelled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliwu, 經理 at Lienfook Hostelry Hualien, responded to this review
Responded 30 Sept 2013
Dear Guest

I would like to thank you for choosing to stay at lienfook Hostelry . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay. Regarding of the WIFi in our hotel , we already send our staff to fix, sorry for the inconvenient

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Eli
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (48)
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10 - 15 of 48 reviews
Reviewed 24 April 2013

Train station transfers are NOT provided no matter what the web sites say - the taxi will run you about USD $5.00 each way and you'll need to use a taxi or you'll never find the hotel. It's a 20 minute walk from the hotel to anywhere a tourist would want to be so consider an extra 20 minute walk to see or do anything. The hotel does have some old rusty bikes they will loan you. Breakfast was disappointing, but free.

Date of stay: April 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Supersamtheman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliwu, 經理 at Lienfook Hostelry Hualien, responded to this reviewResponded 30 September 2013

Dear Guest

I would like to thank you for choosing to stay at lienfook Hostelry . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay.Regarding of the bike we are apologize for the hassle , our hotel will put the bike in first task to fix it

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Eli

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2013

在花蓮六福客棧住了三個晚上.店員服務態度良好,樂於提供幫助.

客棧設備簡單,居住環境舒適,清潔.

如果下次再到花蓮,也會選擇住在六福客棧.

Leofook is the hostel of your choice. Good service re: the staff. They are helpful.

Clean dwelling unit, you will find yourself at home.

Recommended.

Date of stay: February 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AHM1972
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliwu, 經理 at Lienfook Hostelry Hualien, responded to this reviewResponded 30 September 2013

Dear Guest

I would like to thank you for choosing to stay at lienfook Hostelry . I am delighted to read that you enjoyed your recent stay with us and to receive such a positive and warm review of your stay.

we hope to see you again

Once again thank you to choosing to stay with us .

Regards

Eli

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2013

We stayed in this hotel for one night in 15 February 2013. The only reason we booked there because I couldn't book the train ticket to another city at the last minute. We have to stay in hualian for one extra night. We chose this hotel in a rush. Just for one night.

When we arrived the hotel, I asked if they can drive us to a train station tomorrow morning before 8 am. They told me that they can not do that because the driver starts to work from 9am. I am a little bit upset. They didn't pick us up from the train station. In exchange they told me over the phone they will send us to a train station. Therefore I complained about that. The guy in the reception apologized to me. We understand and accept it.

However I came downstairs again to borrow a power charge. I left the reception and were waiting in the lift, the girl in the reception with a poke face (don't know how she can use a poke face to work in the reception of a hotel ) speak very aloud in order for me to hear it. She complained to the guy that I should know they don't provide a car service before 9am because I booked from their website, I didn't pay a big money and should suck it up, and blabla. The guy tried to calm her down. I was shocked at that time. I have never experienced those customer service in any where of the world.

Once I got up into our room, I checked their website immediately. Guess what? They provide a car service from 7:30am to 9pm in their book website, not 9am like they told me.

I called the reception, the guy answered the phone. I expressed my bad feelings and asked him about the time issue. The guy politely apologized for the misunderstanding and bad words from the girl. He booked 7:30am to pick us up from the hotel to the train station. The outcome is good. Thanks for his great assistance.

After all, I feel it is necessary to write down my experience. Hope the hotel manager can improve their customer service to avoid another guest experiencing those terrible service.

Date of stay: February 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bing L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 January 2013

First of all - when you book, make sure that you ask for the airport/train station pick-up, as I had absolutely no hope of finding this place. It is off a side alley off a minor road near the CBD. The staff met me at Hualien train station and gave me a nice overview of the area. Upon checking in, I was given several maps of the local area (only one of which proved useful) and a card of the hotel in English and Mandarin in case I needed to take a taxi back.

While the staff were very helpful and provided excellent service, the room lacked somewhat. The mattress was rock hard and the pillows were very soft and very uncomfortable. The room was very dimly lit, couch had no "substance" to it, so when I sat down I felt like I was falling through. Also, noise from the road made for a very disturbing night's sleep. Free wi-fi was a very nice touch.

That being said for sheer value (TWD1800), location, friendly staff it was still worth it. Some of the other accommodation options leave a lot to be desired and the Lienfook is the best of the pickings.

Date of stay: January 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ben A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliwu, 經理 at Lienfook Hostelry Hualien, responded to this reviewResponded 2 February 2013

Dear Guest

I would like to thank you for choosing to stay at Lienfook Hostelry . I am delighted to read that you enjoyed your recent stay with us and to receive a review of your stay. Regarding of the mattress , we already mention to our purchase department to see how to make the mattress more cozy , once again thank you to stay with us .

we hope to see you again.

Regards

Eli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2013

The hotel is conveniently located about 10 minute walk from the main part of Hualien with all the shops and food stalls. The hotel looks as if it has been renovated not long ago with all of the bedrooms having a chic budget look. Mattresses are firm but not too hard, plenty of warm water in the closed off shower, room was very clean and even some English channels on the TV. Staff speak English and are very helpful and willing. Taxi ride to train station costs around 140-150NT and takes 5 minutes.
Only downside is the somewhat poor breakfast which is a variety of Western and Asian options. But with a hotel in this range its actually a bonus to even have breakfast.

Room tip: try and get a room that is furthest from the elevator because it makes a little noise...
Date of stay: January 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gluckrav
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eliwu, 經理 at Lienfook Hostelry Hualien, responded to this reviewResponded 2 February 2013

Dear Guest

I would like to thank you for choosing to stay at Lienfook Hostelry . I am delighted to read that you enjoyed your recent stay with us and to receive such a review of your stay. regarding of the breakfast we already spoken to the chef to change the selection of the breakfast to giving the guest have more selection, once again thank you to stay with us

we hope to see you again.

Regards

Eli

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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