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K54
HK

Good rooms, terrible food

2.0 of 5 bubblesReviewed 2 Sept 2017
Good : new hotel so clean big rooms, hotel staff was polite and courteous, sea view was excellent.

Average: Located 2-3 km away from city downtown

Poor: Horrible food, we had a late lunch after hike and it was pathetic, both me any friend could not eat anything, fried rice was stale, chicken curry had odd smell .... Even breakfast buffet was very very average.
Date of stay: September 2017
Trip type: Travelled with friends
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FullonHL, 總經理 at Fullon Hotel Hualien, responded to this review
Responded 13 Sept 2017
Dear valued guest,

Thank you for taking your valuable time sharing your feedback with us. We are happy to hear that you liked our rooms and services. Meanwhile we are truly regret that our restaurant couldn't meet your expectations. We have well conveyed your comments to the concerned department for actions and improvements. We look forward to meeting you again in the near future to see our improvement. 

Sincerely yours,

Fullon Hotel Hualien
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (145)
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10 - 15 of 145 reviews
Reviewed 22 March 2017

Again, I am reviewing an hotel that can't understand the most important point of staying in a hotel: being able to sleep!!!!

At the Fullon, somebody decided to install ultra modern LED lit EXIT signs in all rooms, without considering that the sign actually flows the whole room with light during the night. So, unless you bring an eye mask, forget about sleeping.
As if the light issue was not enough, the air con system has been installed without silencers, and even when turned off it keeps emitting a strong humming sound, so if you only brought the mask, hard luck! You should also have brought ear plugs.

Seriously, what is in the designer/architech/manager's mind when they build hotels?

Breakfast is a typical taiwanese affair, mainly adapted to the locals' taste. No point in trying to get bread that actually tastes bread, not uncommon in the island, but for 100USD/night, they could try to provide better western options, Hualien is not a metropoli for sure, but somewhere there must be a decent baker.

And finally, if you plan to use the swimming pool, bear in mind that they require you to wear the kind of tight professional swimmer's swimming suits that would only fit somebody with Johnny Weismuller's muscular body, and just looks disgusting on any body else. If you are image conscious and wish to wear your every-day's bath trunks you will have to pretend you never saw the sign at the entrance and ignore it for the greater good of esthetics.

Date of stay: June 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank touringpalau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 March 2017

Stayed here for one night recently. Large lobby area and next door to a shopping center. Rooms are clean and quiet and the staff is friendly. Breakfast is included with both Chinese and Western foods.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Eric C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2017 via mobile

Fullon Hotel is located within the coastal region of Hualien. It has a nice ocean view overlooking wharfs. As Hualien has a large area, it is within 10 mins drive to Hualien central markets. The Fullon Hotel has bus facilities that picks you up from Hualien train station and goes between the hotel as well as the Hualien central markets.

Checking into the hotel was hassle-free. As we had purchased coupons from travel expo in Taipei, the trip included sauna vouchers, breakfast, lunch and dinner vouchers and bike riding vouchers. The hotel also offers bar services, outdoor swimming pool, spa and sauna services, karaoke and games room. Our room was located in 315 with a beautiful ocean view. We stayed a total of two nights. The room was fairly spacious with two king beds. Snacks and water bottles were provided complimentary.

Bathroom facilities were large and spacious, although showering did cause mild flooding. Housekeeping kept the bathroom extremely clean and tidy. Wifi was complimentary and stable.

Useful guides were also placed in the room for our reference on local food and produce. They also had a map of available bike trail which was useful in exploring in the afternoon. It was a pity that they do not regularly service the bicycles as all the tandem bikes had at least 1 flat tyre. However, this was rectified shortly. You will need passport/identification cards to be able to use the bicycle facilities for insurance purposes.

The meals provided were great: buffet breakfast was delicious, the Chinese-themed yumchar lunch is delicious, although semi-buffet dinner wasn't that great.

Overall it was a great stay, great location with fairly good food. Definitely a place to come back to. Fairly good service and clean rooms and beautiful view.

Date of stay: January 2017
Trip type: Travelled with family
Thank tunaswims
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2016

Me and my parents booked two rooms for two nights at this hotel when we were visiting Hualien in mid-november. The rooms are big, clean and the service is great! The hotel is between Hualien City and the Qixing beach, right by the Hualien Port. So its not within walking distance to either but the hotel has a free shuttle bus leaving for town and back every hour. We rented the hotels bikes on the first and last days and they were brand new and not so expensive to rent. Breakfast and dinner buffet was good, but limited western choices. Unfortunately no bar area, but you can order wine from the restaurant. The hotel has a nice outdoor swimming pool and a hot water pool right next to it, with a jacuzzi function. There is also a sauna and hot pool (40c) on the third floor of the hotel. Female and Male separate. Very clean and comfortable facilities, and the service is very good. If you like to live a little off the city, like we did, I highly recommend this hotel.

Room tip: I wouldn't pay extra for ocean view since its mostly just the port which is very industrial.
Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank johannaatterby
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2016 via mobile

Very nice room, comfortable bed, nice pool looking over the water, a surprisingly good breakfast, and super good service throughout. Great spot to serve as base camp for Taroko Gorge day trips. At just over $100 USD/night, I'd highly recommend this hotel.

Date of stay: October 2016
Trip type: Travelled with family
Thank Jeff G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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