We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Wim
Antwerp, Belgium

This hotel is totally NOT charming

2.0 of 5 bubblesReviewed 28 July 2018
This hotel is totally NOT charming, despite the name.
Apart from the fact it is really close to the train station and it has a very large parking lot I don't see may reasons to book your stay here.

Some minor points (in my humble opinion):
- really bad check-in service. (they lost my reservation and then after 5 minutes they retrieved it... and gave me my key ..without any explanation of the hotel)
- rooms (and overall the hotel) are really outdated.
- cleaning is not so good as they did not even bother to sweep the floor (they just brough new towels)
- the breakfast must have been the worst breakfast (even though cheap: 220) I had in Taiwan
- the gym is ready for the museum, it dates from the 80's and is hardly worth the name 'gym'
- really bad check-out service. As my train left in the afternoon I asked them to store my luggage and when I got back to retrieve them I asked if I could change my clothes somewhere and they just responded 'NO, not possible'.
- the distance to the center is really far, so you would need a taxi or scooter
Date of stay: July 2018
Trip type: Travelled on business
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
  • Expedia.com
  • ZenHotels.com
    AU$157
  • Priceline
0.1 km from Hualien Charming City Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$60
  • Priceline
0.3 km from Hualien Charming City Hotel
Free Wifi
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$139
  • Priceline
0.1 km from Hualien Charming City Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$137
  • Priceline
1.9 km from Hualien Charming City Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$71
  • Priceline
1.7 km from Hualien Charming City Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$123
  • Priceline
2.0 km from Hualien Charming City Hotel
Free Wifi
Free parking
  • Expedia.com
  • ZenHotels.com
    AU$92
  • Priceline
2.1 km from Hualien Charming City Hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$137
  • Algotels
2.0 km from Hualien Charming City Hotel
Free Wifi
Free parking
戶外泳池
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    AU$148
  • Priceline
2.9 km from Hualien Charming City Hotel
Free Wifi
Free parking
View more hotels in Hualien City
Reviews (129)
Filter reviews
129 results
Traveller rating
42
57
19
5
6
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
42
57
19
5
6
Show reviews that mention
All reviews near the train station room was clean short stay western options breakfast buffet internet
Selected filters
Filter
Updating list...
5 - 10 of 129 reviews
Reviewed 22 January 2018

I stayed here for 3 nights. The location of the hotel is quite well as it is an eye-catching building near the train station. Also, it is famous among the taxi drivers too! There are ATM, convenient stores, supermarket and breakfast shop nearby(around 5-minute-walk).我們住了三晚, 飯店的地點十分好!在火車站一帶好容易一眼就望到飯店, 而且一說到香城大飯店時, 的士司機都已經知道在哪。飯店5分鐘路程內亦有ATM、便利店、超級市場和早餐店。

We booked a room for 3 but they provided us a room for 4 finally. It was surprising! The staff were nice and helpful! The room was clean and spacious. Another surprising thing was that there were 2 sets of sink and mirror including the one in toilet! The wifi was stable. The facilities in the room were in good condition which satisfy our needs.我們訂的是三人房但最後我們可以入住一間又乾淨又寬敞的4人房, 真的喜出望外! 職員都十分友善:) 此外, 除了浴室內, 房中有第二個洗手盆和鏡子! Wifi十分穩定而房中其他基本設施都跟其他飯店大同小異, 而且都是可用沒壞掉的。

We also visited the gym room on B/F. It was clean and quiet. There were some basic gym machine but some of the them were out of order. I still enjoyed the snooker and scorer machine very much! There were several computers for internet too but we didn't use. One thing to remind is the opening hour of gym room ends at 22:00 everyday.我們都去了地下一層的健身室, 同樣是十分乾淨和寧靜。健身室內有基本的健身器械但有一部分故障了, 十分可惜。不過我都可以打桌球和足球機。室內一旁都有電腦可借用但我們沒有借。要留意的一點就是健身室每天只開放到晚上十點。

Date of stay: January 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank LOllyLeung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharmingCityHotels, other at Hualien Charming City Hotel, responded to this reviewResponded 25 January 2018

Thank you for staying at our hotel. We will keep striving to provide satisfied service to our guests. Thanks for your valuable opinions. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

We stay there on Jan 7. It is an average 3 star hotel. The facility is tired . The room size is decent . The room is separated into two sleeping areas , which is good for 2 adult and 2 kids family . The ventilation system is a little strange . When someone smokes on the same floor, all rooms’ washer room will have smoke smell. We complained to the front desk and they can not do anything about it .
If we come back, we will book a hotel close to the downtown commercial area .

Date of stay: January 2018
Trip type: Travelled with family
3  Thank rockyviewmd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharmingCityHotels, other at Hualien Charming City Hotel, responded to this reviewResponded 25 January 2018

Unfortunately, our services made you feel dissatisfied. We sincerely apologise for the dissatisfaction. We will try our best to improve those problems. Thanks for your valuable opinions. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2017

clean room, a little old, but clean. great location, right next to train station and walking distance from zhongshan road. bikes available were super fun to use, we biked all the way to qixingtan. and again, service was great!

Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Eric H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2017

Stayed in a room with double bed for 6 nights; very spacious and clean room, with 2 sinks.
Breakfast is included and is mainly Chinese (Western bread is not what we are used to in the Western world, I wish there was French bread since they sold that in a bakery nearby).
Staff spoke only a bit of English but was very helpful.
Walking space from the railway station and from a laundrette and supermarket (all within 10' walk).
Free bikes for use (they are not great though).
Good wifi!
Would stay here again next time.

Room tip: If you want to do laundry and cooking yourself, booking a youth hostel is a better option.
Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank belgianblondie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 May 2017 via mobile

First the direction: if you travel by train, when pass the exit turn left and walk straight until you find the ticket office of the bus terminus. Then turn right and walk straight crossing the street at the first traffic light. Take left by crossing another street, turn right then walk ahead. On the second street turn left then you will find the hotel.

The hotel was small and the room was a bit old. We weren't sure if they changed the bed sheet and the pillow cases during our stay there because one of the extra pillow gave a very funny smell.

The breakfast had a very limited choices but around the area, there were plenty of small cafes and restaurants and minimarts so it should not be a problem

We had dinner one night at the hotel's restaurant and it was quite okay. It was a dinner package.

They were also able to help with tour package to Taroko National Park and other area of Hualien City.

Date of stay: April 2017
Trip type: Travelled as a couple
1  Thank Jktla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews