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“Very beautiful resort hotel and villa complex”

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Andara Resort and Villas
Ranked #1 of 36 Hotels in Kamala
Certificate of Excellence
Sydney, Australia
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very beautiful resort hotel and villa complex”
Reviewed 20 January 2012

Although not on the beach this place is very beautiful. It feels a little formal at first but this is it's hong kong heritage, it is like staying at a very formal city hotel in a resort location, but this is a first impression, as the staff , pool area and beach lounge make the stay perfect.
We stayed in a pool villa, and while pricey, proved incredibly comfortable and relaxing.

This is well run by charming experienced management that make sure all is as you want, we found everything pretty perfect and worth the investment.

Room Tip: Higher villas have better views, with electric buggys for drop off and pick up, it's worth getti...
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davorow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Andara Resort and Villas, responded to this review, 17 February 2012
We thank you for your comments, and appreciate very much your review. Our team were happy to look after you and family during your stay, and hoping you will return again soon. Best regards. Daniel Meury
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531 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
melbourne
2 reviews
Reviewed 19 January 2012

We spent 12 nights at Andara from the 28 Dec 2011. What a treat. From the moment we got to check in until we left the staff were attentive and helpful with any request. We had specific food requests which were attended to without fuss. The concierge staff were all great and always friendly. The beach staff were particularly friendly and helpful. The villa was beautifully done and my housekeeping requests were dealt with efficiently. My only complaint was that we were so happy at Andara that we made little effort to go exploring!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elle909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Andara Resort and Villas, responded to this review, 17 February 2012
Thank you for your glowing review of our resort. We are pleased that all your expectations were met, where thanks must go to the happy attentive staff and their efforts. Although difficult to leave us, we look forward to you returning soon, where we will all be here to offer you a warm welcome. Best regards. Daniel Meury
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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 January 2012

From the minute you step off your Andara shuttle you get an idea of what royalty feels like. I have experienced excellent service before, however the combination of thai hospitality, luxury, attention to detail offered at Andara is second-to-none.

Service: no request is too much for the staff. We stayed one of the residences and it was superb.

Food: our parents stayed at villa 26. Anne and her team provided excellent service and food prepared by the villa's chef daily. Our final night in thailand saw us spoilt with a seafood banquet fit for roman emporer.

We ate most of our meals outside the resort however the breakfast provided by the resort's main restaurant Silk was fantastic.

The Andara spa is world class and the signature massage treatment is a must do. My therapist Nui, was tiny but dynamite truly does come in small packages, she kneaded my muscles hard enough to erase any memory of the stress I had left behind...

Thank you to Andara for making our trip thailand such a memorable one, we will definitely be back...

Mzrae2907

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mzrae2907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Andara Resort and Villas, responded to this review, 17 February 2012
We thank you so very much for you positive review of our resort. We are pleased to hear that our staff from start to finish made your stay such a memorable one; from food @ Silk to in villa to Khun Nui your dynamite spa therapist @ andara spa; all helped to make your holiday in paradise one not to be forgotten. We look forward to your return. Kindest regards. Daniel Meury.
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Buckinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2011

We stayed for 8 nights during December 2011 and had a fantastic all-round experience.

My family included my wife, our 3 boys (aged 4 years, 3 years and 3 months) and my mother.

We had a 3 bedroom pool villa in building 5 and the view of Kamala beach was amazing. The room was very well appointed and finished to a high standard - most of all very comfortable.

Staff at the hotel were all extremely helpful, friendly and accommodating. Service was excellent all round and proved to be so when ever we needed assistance - which included last minute changes to plans which the hotel helped with immensely.

The Silk resteraunt was great and we enjoyed both the food and service. The staff were excellent and very helpful with our kids - even helping to cut up their food and feed them on occasion. We did eat else where, however we always found Thai food at the Silk was of a much higher standard so ate most of our meals at the resort.

The beach was beautiful and we thoroughly enjoyed the visits to the new beach lounge, its a new beach area that the hotel have opened, slightly further way from the hotel then the existing beach club, however we found it more tranquil and less crowded and only a few minutes away in the beach buggy.Swimming here was a real highlight of the trip.

English speaking among staff is indeed mixed, with the front desk and resteraunt staff speaking to a very high standard, though in other areas not quite as good. That being said, overall it was of a good standard and didn't deter from our experience and even when English speaking wasn't as high as high a standard as it could be - the staff tried their best to engage in conversation taking the opportunity to practice their skills.

Left feeling very relaxed and would recommend Andara to anyone considering a visit to Phuket.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TaranB72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Andara Resort and Villas, responded to this review, 5 January 2012
Many thanks for your glowing review of Andara. We are thrilled to hear you and family had such an enjoyable stay, and it is pleasing to also know that staff were as helpful as is possible even though language at times proved a concern; we do thank you for your understanding and patience with this, and we are making every effort to ensure attention is given to this. We look forward to welcoming you again soon. Best regards. Daniel Meury, General Manager.
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San Francisco, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 December 2011

I was looking for a luxury place to relax for a few days between business trips. Based on TA reviews, I stayed at the Andara. Fantastic place - one of the nicest rooms I have seen. The pool villa was enormous and well appointed with full kitchen, dining table, living area, outdoor deck and private pool. The restaurant and other facilities were also top shelf. It's set about five minutes inland so you have to take a golf cart to the oceanbut that was not an issue (hardly left the pool area). The service was excellent throughout my stay.. English speaking skills were good but not the best. They also offer a service to speed through customs on the way in and out of the country - useful when lines got long. It was expensive but hard to imagine a better experience.

Room Tip: Recommend the pool villa
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank max_umami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel M, General Manager at Andara Resort and Villas, responded to this review, 5 January 2012
We are so pleased that Andara was the luxury place chosen for you to relax between business trips and the pool villa was to your liking, as were all the facitilies provided. We are working hard to improve the English language of all Thai staff and appreciate your understanding and patience. We look forward to welcoming you again soon. Best regards, Daniel Meury, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Andara Resort and Villas

Property: Andara Resort and Villas
Address: 15 Moo 6 | Kamala Beach, Kamala, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Kamala
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Kamala
#1 Luxury Hotel in Kamala
#1 Romantic Hotel in Kamala
#1 Spa Hotel in Kamala
#1 Family Hotel in Kamala
Price range (per night): $582 - $1,928
Hotel Class:5 star — Andara Resort and Villas 5*
Number of rooms: 63
Official Description (provided by the hotel):
Andara is an ultra-deluxe villa and residences resort at Kamala Beach (Phuket) set on a hill rising gentle from the Andaman Sea offering stunning ocean views. Minutes away are Phuket’s best restaurants, boutiques, world-class golf resorts and other attractions. ... more   less 
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Also Known As:
Andara Resort And Villas Hotel Kamala
Andara Resort And Villas Kamala, Phuket

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