We stayed in the 4 bedroom villa courtesy of our beautiful friends sarah and Richard . It was lovely , sunny pool. staff were friendly and efficient . I also visited the spa for a Massage with Widi it was fab. Very professional and friendly :))
We stayed in the 4 bedroom villa for 12 nights. The bedrooms are a great size with a huge bathroom in each room. The only small issue was the beds were a little hard. The pool was bigger than expected and was absolutely fantastic. It is also in a great location not far from eat street and a 10 minute walk to the beach. The pool in the hotel area was also great. All of the staff here are so helpful and nothing is ever too hard. I will definately be be back to this great hotel.
We stayed in their superior room which is up on the first floor with a balcony. The room is spacious with a king bed and a large bathroom. Lovely pool with plenty of lounges and sun. No grass area if this is something people want. A quiet hotel but walking distance to the centre of the Seminyak shops and restaurants. They also have a free shuttle that will take you to different areas at set times.
This resort is in two parts with a Hotel and a Villa. This review is for the Hotel.
Arrived to find that only a two single bed room was not available despite having made the booking 6 months earlier. This is a common theme if you read other reviews. The room was small and although the photos are genuine in its listing its clear that they were taken a number of years ago as the room was ''tired''. Next day paid a small premium for a much larger room on the ground floor near the pool.
The rooms don't have safes so you have to leave your valuables in the designated room near reception. This isn't always convenient but the security boxes are of a much higher grade than the standard Hotel safe. One issue with the room was the lack of a table if you want to work on your laptop. Surprisingly the beds were probably the most comfortable we have encountered and even better than some top quality Hotels costing significantly more.
The staff were always very helpful and friendly.
The breakfast was reasonable but reflected the budget nature of the Hotel.
The wi-fi was fast and reliable.
The pool was well kept with clear water and had a hint of residual chlorine which is good. The layout and design of the pool is excellent but none of the sunbeds had any shade. Not everybody wants to bake in the sun after swimming or when reading a book.
The Resort is close to the shops and eateries and surprisingly close to the beach. A big downside is the road adjacent to the Resort is narrow and is very busy with no footpath on either side. Really dangerous and not really suitable for walking along with young children and/or with a pushchair.
Overall, the Hotel proved to be good value given the price we paid. A tip would be to pay a little extra and book a room on the ground floor near the pool.
We love our stays at Mutiara its location and facilities are wonderful, the staff are very friendly and always helpful..Its our favourite place to stay in Seminyak. The pool area is amazing and the rooms are really spacious. The spa ladies are really good and well worth the experience...
