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Joena_17
Montreal, Canada

Five star service

5.0 of 5 bubblesReviewed 30 May 2019via mobile
Coming from the night bus i was please to be able to check in early in the morning. The clerk at the front desk was adorable and brought me on her motorbike to a restaurant nearby since I was starving. So nice of her. While i was eating she sent me someone who could give me advice on what to do around and arrange for tour (such as boat tour in Halong bay) Dung was there promptly and as put many years in the tourism industry so he knows what he is talking about. He quickly arrange for the boat tour, a motorbike rental, and even drove my to the dock and back. I was all taken care of. What a great service! The room itself looks exactly like the pictures and everything was spotless. Great modern and clean decor. They even had breakfast ready for me to take out before taking the ferry early the next morning. The hotel is a bit outside of the main part of the city but having a motorbike or taking a cab will get you there in no time. Definitely recommend this place!
Date of stay: May 2019
Trip type: Travelled solo
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HaLong Hotel M, Người quản lý at Merit Halong Hotel, responded to this review
Responded 4 June 2019
Dear Joena!
Thank you for taking the time to tell us about your experience at Merit Hotel.
We are delighted to learn that you enjoy your stay with us.
We look forward to welcome you back soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    14 - 19 of 49 reviews
    Reviewed 22 May 2019

    My family had fab time here! Very clean & beautiful bathroom, specious bed with crisp & clean linen, that’s all you need! Amazing price. The owner & staff are so kind & friendly. Strongly recommended.

    Date of stay: August 2018
    Trip type: Travelled with family
    Thank Fearless796447
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HaLong Hotel M, Người quản lý at Merit Halong Hotel, responded to this reviewResponded 4 June 2019

    Dear Fearless!
    Thank you so much for your posive comment and your effort to recommend to other clients.
    We promise to keep the best services from now on for your return and our next customers.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 9 May 2019 via mobile

    My partner and I stayed in the Merit Hotel during our visit to Ha Long. We couldn't have felt more welcome to this lovely hotel. It was spotlessly clean and the staff could not do enough to help us. We booked our day trip to Ha Long through the hotel which was also fantastic. The only downside to this gem is the location is a bit outside of the city for bars and restaurants, but getting a taxi was easy.

    Date of stay: May 2019
    Trip type: Travelled as a couple
    Thank ciaranryan
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HaLong Hotel M, Chủ sở hữu at Merit Halong Hotel, responded to this reviewResponded 20 May 2019

    Dear ciaranryan

    Thanks for your great feedback to our hotel, we are so happy to hear that. We do hope that we can be see you again once you come back to Halong.

    Best regards
    Dung ( Mr)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 April 2019

    Nice area and very nesrbthe Halong city center, close to highway on the shore. Rooms are modern and furbished newly. Bathroom is excellent like 5 stars hotel design. Car parking place is available. Highly recommendable.

    Date of stay: February 2019
    • Trip type: Travelled on business
      • Location
      • Sleep Quality
      • Service
    4  Thank Toroshan S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HaLong Hotel M, Chủ sở hữu at Merit Halong Hotel, responded to this reviewResponded 20 May 2019

    Dear Toroshan S

    Thanks for your great feedback to our hotel, we are so happy to hear that. We do hope that we can be see you again once you come back to Halong.

    Best regards
    Dung ( Mr)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 20 March 2019 via mobile

    I highly recommend this hotel. It has the friendliest owner and staff who made me feel like this place was my home and they pointed me in the right direction for a cruise on the bay, traditional local dining (hot pot with fresh seafood which was delicious) scooter rental, taxis when needed, where to buy a SIM card, cable car/amusement park, night market etc. Look no further, this is the place you want to stay in a very convenient location to everything and you can’t beat the price for what you get. I still can’t believe how inexpensive it was.

    Date of stay: March 2019
    Trip type: Travelled on business
    Thank 298jacob
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HaLong Hotel M, Chủ sở hữu at Merit Halong Hotel, responded to this reviewResponded 30 March 2019

    Dear 298jacob

    Thanks for your great feedback to our hotel, we are so happy to hear that. We do hope that we can be see you again once you come back to Halong.

    Best regards
    Dung ( Mr)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 17 March 2019 via mobile

    We met Mr Dung while we ventured to Halong. Great host, he can arrange anything for you while staying at his hotel. Tours, sightseeing, Junk boat's, overnight cruise hotels. Hotel is close to downtown. Clean, comfortable, friendly and very affordable. Enjoy your stay, Vietnam is awesome !

    Date of stay: March 2019
    Trip type: Travelled with family
    Thank RainToronto
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HaLong Hotel M, Chủ sở hữu at Merit Halong Hotel, responded to this reviewResponded 18 March 2019

    Dear RainToronto

    Thanks for your great feedback to our hotel, we are so happy to hear that. We do hope that we can be see you again once you come back to Halong.

    Best regards
    Dung ( Mr)

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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