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AU$171
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AU$93
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Noah
Hanoi, Vietnam

Five star vacation!

5.0 of 5 bubblesReviewed 9 Oct 2023
The moment you come to the hotel you can appreciate the good view of this resort and the wonderful place it is. The cleanliness, atmosphere, and service were phenomenal! The buffet was hot and delicious every morning, and a la carte was really good! Thanks to all the staff, I hope to come back soon.
Date of stay: October 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Ha Stella, Kinh doanh at Royal Halong Hotel, responded to this review
Responded 6 days ago
Dear Mr/Ms NoahS8899
Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us at Royal Halong Hotel
Providing top-notch service is our priority and we're delighted that you found them to be up to standard.
We truly appreciate your support and look forward to welcoming you back for another amazing stay in the future.
Best regards,
Bui Thi Thanh Huyen (Ms)
Front Office manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 6 October 2023

We had a very nice stay here. A delicious breakfast every morning. The room staff did an excellent job freshening our room on the days we asked for. They were also very nice and helpful. I highly recommend this place. Thank you!

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Coastal01033358485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ha Stella, Kinh doanh at Royal Halong Hotel, responded to this reviewResponded 1 week ago

Dear Mr/Ms Coastall01033358485
Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us at Royal Halong Hotel
Providing top-notch service is our priority and we're delighted that you found them to be up to standard.
We truly appreciate your support and look forward to welcoming you back for another amazing stay in the future.
Best regards,
Bui Thi Thanh Huyen (Ms)
Front Office manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2023

We went to Ha Long (15 people) for my 35th birthday. The food was wonderful! Hoang Bao shrimp is the soul of the meal, as well as the cocktail. The squid patties are tasty. This was such a pleasant surprise. Highly recommend.

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Nomad15318742504
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ha Stella, Kinh doanh at Royal Halong Hotel, responded to this reviewResponded 1 week ago

Royal Ha Long Xin Chao Nomad15318742504

Thank you very much for your excellent feedback on your stay with us. It gives us great joy and pride to hear that you had such a wonderful experience and that every aspect of our services exceeded your expectations. Your recommendation truly validates our efforts and fuels our dedication to continue delivering exceptional services.

We thank you again for choosing Royal Ha Long Hotel and look forward to welcoming you back soon .

Best regards,
Bui Thi Thanh Huyen (Ms)
Front Office manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2023

I came here with my family at the weekend. What a nice trip! We got the sea view room at an affordable price. Love that. And the staff are really friendly and helpful. They help us find information for our trip and advice on where to play and eat. We have a nice and comfortable time with family. Thank Royal!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Footprints819419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stella Ha, Sales at Royal Halong Hotel, responded to this reviewResponded 9 October 2023

Thank you for taking the time to post on TripAdvisor after your recent stay at the Royal Ha Long Hotel.
We do look forward to welcoming you back with us on your next visit to Ha Long Bay.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2023

I came here with my company to attend a conference. I love the bay view and the ballroom is new and beautiful. Everything is clean and friendly. The hotel has an ample space. Parking is extensive and i like the bar area in front of the hotel.

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Nguyen A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stella Ha, Sales at Royal Halong Hotel, responded to this reviewResponded 9 October 2023

Thank you so much for your kind message on TripAdvisor. The finest compensation for a committed staff is your appreciation. We are most grateful for your recommendation and for your compliments on our service. On behalf of all of us here at the Royal Ha Long Hotel, it was a pleasure to have you stay with us.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2023

On September 8th, I have a trip to Ha Long city with my company to celebrate our 8th birthday with over 150 guest. Not only has a direct view of the sea but the food here is also delicious.
Especially, Royal Ha Long Hotel's staff are very enthusiastic and super support their guests to the best of their ability. I have lost my airpods pro in hotel hall, another guest from another tour groups have taken it and the staff have helped me to check the security cameras and take it back for me. They even send it back to HaNoi city for me with a happy attitude.
I'm very grateful to the staff and would definitely recommend this hotel to my friends. Five stars no comment.

Room tip: No
Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Sightseer14336394526
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stella Ha, Sales at Royal Halong Hotel, responded to this reviewResponded 9 October 2023

Thank you very much for taking the time to share your impressions. As you know, it is thanks to your constructive comments that we can improve our services every day. It was a pleasure to welcome you and we hope to see you again very soon at the Royal Ha Long Hotel.

Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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