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Kerry J

Amazing stay here!

5.0 of 5 bubblesReviewed 27 Nov 2019
After we spent a couple of nights at another hotel in Halong Bay we decided to move to Halong Plaza due to how terrible the first hotel was! We checked in and Halong Plaza upgraded us to a suite on the 7th floor with the best views of Halong Bay! The bed was super comfy and could not fault the room in anyway. Breakfast was buffet style, very lovely with alot of choice both western and local. The stafg were extreme friendly and welcoming and the hotel is only a 5 minute walk from the harbour. I would highly recommend to anyone staying in Halong bay :)
Date of stay: November 2019
Trip type: Travelled as a couple
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HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this review
Responded 27 Nov 2019
Dear Kerry J,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews recommend this hotel nice hotel spectacular views ferris wheel stayed here for nights room was spacious and clean seafood sea view visit halong bay bridge gym vietnam duc cruise ms sunworld tours
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Reviewed 26 November 2019

We stayed here during the Halong Bay marathon and was an awesome experience. First of all we got a free upgrade for a suite and the room was huge with awesome views overlooking the bay and bridge with lovely sun rise view. They have a nice buffet and English speaking staff. Everything was handled smoothly and on time by hotel including our tours and transport and was cost effective as well. Calm neighborhood and quiet rooms and definitely will come back if in Halong Bay.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Tharindu W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this reviewResponded 26 November 2019

Dear Tharindu W,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences. We always try to bring the best value to our customer.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2019

We stayed here during the Halong Bay International Heritage Marathon. We got upgraded to a better room, with really nice view of the Halong Bay. Staying in the hotel is the best way to recover from the long run. The staff are also very helpful with booking cars and tours! Will stay here again if we go back to Halong.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank joyh811
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this reviewResponded 26 November 2019

Dear joyh811,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences. Great to hear that we can help you a little bit after the Marathon.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel

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Reviewed 26 November 2019 via mobile

The room was so clean.
The staff is so friendly.
There is Thai buffet cooked by Thai chef served at the restaurant.
The view I could see from the room is the bridge which it was turn on the beautiful light at night.
I was able to rent the motorbike for city tour.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank rittat2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this reviewResponded 26 November 2019

Dear rittat2019,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences. Mr Phan - "our Thai chef" was very happy to hear such lovely words from you.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2019 via mobile

I love this place room very clean an comfortable and service is very good . Food in the morning is tasty. I think it suittable for Thai people to come here. The staff are friendly and helpful especially Mr Duong, mrs Thu

Date of stay: November 2019
Trip type: Travelled as a couple
Thank johntriamchanchai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this reviewResponded 26 November 2019

Dear johntriamchanchai,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences. We will share your lovely comment to Thu and Duong for their excellent jobs.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2019 via mobile

Excellent experience in the hotel. Reception attitude is very good. Four stars hotel but I feel five stars service. Restaurant good for Thai food and Japanese food. For local food, I tried chicken rice noodles. The staff Pham Thu is good at English and very kind. Will book again if coming again.

Date of stay: November 2019
Trip type: Travelled on business
Thank Distrii
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HalongPlazaTeam T, Halong Plaza Team at Halong Plaza Hotel, responded to this reviewResponded 26 November 2019

Dear Distrii,

Thank you so much for taking time to share your amazing feedback of your recent stay at the hotel.

We are delighted you enjoyed our hotel experiences. We will share your lovely comment to Ms Pham Thu for her excellent jobs.

We look forward to welcoming you back very soon.

Sincerely,

Halong Plaza Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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