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Jules V

Good for families, not so much couples.

4.0 of 5 bubblesReviewed 2 June 2024via mobile
The hotel is fair value for money however they allow guests to smoke anywhere inside, and the carpets need a very good clean.
Buffet was ok, room was good.
The pool is great as is the location.
The bar for cocktails at the pool is inside the restaurant which is a little odd but ok, cocktails and food is on the cheaper side from the hotels we have stayed at.
Lots of families with young kids here so if you are a couple be prepared for noise at the pool!
Date of stay: June 2024
Trip type: Travelled as a couple
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Do Dieu Linh, Tổng giám đốc at Muong Thanh Luxury Ha Long Centre Hotel, responded to this review
Responded 2 June 2024
Hello Mr/Ms JULES V,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 May 2024

This is really a luxury stay. Our room was perfect and we really enjoyed the hospitality of the staff. The staff helped us with everything, especially Hao! Would definitely recommend! We would also recommend a tour to see HaLong Bay. We felt very welcome and would definitely come back

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hung m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do Dieu Linh, Tổng giám đốc at Muong Thanh Luxury Ha Long Centre Hotel, responded to this reviewResponded 11 May 2024

Hello Mr HUNGM670,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2024

櫃檯人員服務很好,態度很親切。
The hotel is vero good. I willow rate this 11 out of 10 . The reception are very friendly and helpful to us. Especially mr Quang and ms. Phuong . Thank for your help, greeting from Taiwan 🇹🇼

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank huang z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do Dieu Linh, Tổng giám đốc at Muong Thanh Luxury Ha Long Centre Hotel, responded to this reviewResponded 6 May 2024

Hello Mr/Ms 448HUANGZ,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2024

It was perfect.Hao at the front desk was so nice and help us so well. The room was so perfect and clean. Everybody was so nice and helpfull. Breakfast was one of the best we ever had on a holiday! Initially we booked for 1 days
But then we liked the place a lot so we extended for 1 more days

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nguyên T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do Dieu Linh, Tổng giám đốc at Muong Thanh Luxury Ha Long Centre Hotel, responded to this reviewResponded 9 April 2024

Hello Mr/Ms 152NGUY_NT,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2024 via mobile

This hotel is very nice and new. It is located in the city hub with outstanding view. One of the most impressive things in which made me feel so fantastic is warm welcome from the staffs; they are so much friendly and caring. I hope to back here very soon

Date of stay: April 2024
Trip type: Travelled solo
Thank ngocngo30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do Dieu Linh, Tổng giám đốc at Muong Thanh Luxury Ha Long Centre Hotel, responded to this reviewResponded 6 April 2024

Hello Mr/Ms ngocngo30,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2024

This is a beautiful hotel! Within walking distance from our ship terminal. We arrived on a cruise ship. We decided to spend the night in the city. Wonderful hotel gorgeous inside large rooms with a gorgeous view outside. The breakfast was amazing. The staff was overly accommodating. I couldn’t ask for much more. And the price was incredible. I hope I get to come back here again. Also, the spa was phenomenal.

Room tip: Within walking distance from the ship terminal. Or a five dollar ride from there. This is a luxury hotel, but the prices are a budget for US
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 1018Barbara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luxury Ha Long Centre Muong Thanh , Kinh doanh at Muong Thanh Luxury Ha Long Centre Hotel, responded to this reviewResponded 14 March 2024

Hello Mr./Ms. 1018Barbara,
Thank you for your review after staying with us. We're happy to hear that you love our service and our dedicated staff. We all look forward to welcoming you and your family back as soon as possible.
I wish you the best.

Best regards,

Do Dieu Linh

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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