It was really great having your whole family at our property. It was wonderful to see the whole property, house and land, being used by all your daughters and the parents as well. While some were in the pool, others were playing badminton while you and your wife were relaxing under the shade of one of the great oaks, having a glass of wine. As you told us also, the way the house is designed, being so open and accessible to the outside and also being mainly on one floor, made it so easy for you to keep an eye on all your girls!
It was also very nice to hear that you as a whole family walked from the house to the village almost everyday and really supported the village restaurants and local businesses. You all made a lasting impression upon one of the restaurant owners we know especially with a family of seven coming almost every evening and particularly with five girls.
We feel we have really made new friends and look forward to seeing you again in Provence or when we come to Melbourne.

These renters stayed in the apartment for two weeks then moved over to the house for two weeks. They knew fully that we as owners would be here on the property. Please read the real facts and truth of this situation
1. When the first cleaning took place, it was discovered that there was a large scratch on the brand new sink in the bathroom. When we showed it to the renters, they denied that they did it and became outraged and embittered towards us and they stayed this way the whole time. We never accused them but simply showed them this scratch which only they could have done since they were the first and only ones with the new sink. I suppose that is why they write we were “ challenging owners”. After we asked them many times if all was fine and they said yes and they received their full deposit back which we paid to them after they left , they then wrote this falsified review.
2. The apartment had and has wifi and phone and we even put in a stronger transmitter for the man since he was on the computer all day after which they commented,” it works perfectly”. It was advertised no television so they knew it but satellite tv has since been added.
3. The apartment is for two persons as advertised but the renters decided to invite their adult daughter to stay with them. We bought a new air mattress for her and even offered that she stay in the house. They refused our offer and furthermore we did not charge them a penny for her stay. So one can only imagine what it was like for them in the apartment and for us! The renters broke our rules but we did everything to please them.
4. We told them from the first day that we, not our workers, would have to water all the plants and clean the pool daily and we even told them when exactly we would do this so as not to disturb them. Never once did we clean around them or clean when they were in the garden or pool!
5. The apartment indeed has shade and also an iron and bamboo cover and also there are many umbrellas and of course a large swimming pool. The property has over 200 oak trees and the trees with so much shade are one of the great features of this property. But the renters hardly ever sat under the trees or ever used the pool. It was 35 to 40 every day this summer and of course it is very hot and dry in Provence. That is why we have kept the trees and have such a large pool but they need to be used! And plants must be watered and pool cleaned daily or the plants would die and the pool turn green!
6. We told the renters that we would only need to use the phone in the house for long distance calls if there was an emergency and there was ( credit cards stolen). We would never have used it otherwise but they were alerted to the fact but chose to write negatively about even this.
7. We did everything in our power to please these renters as we do with all but once the scratch was pointed out, they really had it in for us. What is an owner to do? Here are the real facts and please read all the other great reviews to know the truth about this property. Also see all the photos and then make up your own mind!

Although we did not communicate so much because of the language ( our French is ok but not like yours) nevertheless you were great guests and respected our place very much which we always appreciate. We could sense that we could simply leave you alone to enjoy everything there and did not have to instruct much. As you clearly understood this is a house rental not a hotel service as some guests wrongly think and we truly are thankful how you kept the house and land so when you left everything was in its proper order. Merci Beaucoup