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Reviewed 5 December 2017

It’s indeed a place for couple to laze around because of the romantic and cosy environment. Staffs are friendly and room is neat and clean.

I will definitely recommend Sala Phuket Resort and Spa. Will be back!

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank bbC6309QC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_General_Manager, General Manager at SALA Phuket Resort and Spa, responded to this reviewResponded 14 December 2017

Dear bbC6309QC,

Thank you for your kind feedback! We are delighted that you so enjoyed your recent stay with us!

We appreciate your kind recommendations and we look forward to welcoming you back again in the near future.

Many thanks!

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Reviewed 28 November 2017

The hotel is relaxing, quiet and peaceful. It is an ideal place to de-stress. The pools front a grass and tree lined shore area leading to a sandy beach.

We had a Pool Villa like the photo but it is not as sharp and pristine as is depicted. The hotel says 'I'm getting old and tired' and this is evidenced by the lack of long term maintenance around the place.. Day to day housekeeping is good and we enjoyed out villa but tiles are a bit grubby and everything looks like it needs a refurbishment, both inside and out.

The service around the hotels' restaurant and pool bar area is pretty slow. Newly arrived Chef Tony is looking into a number of things including revamping the menus which will help a lot.

Other than similar large hotels adjacent there is little outside the Sala in the way of other places to eat. That said we really enjoyed the quiet relaxed environment and would stay again.

Stayed: November 2017
1  Thank rocketann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_General_Manager, General Manager at SALA Phuket Resort and Spa, responded to this reviewResponded 30 November 2017

Dear rocketann,

Thank you for taking the time to share your feedback from your recent stay at SALA Phuket.

We can appreciate that some areas of the property are in need of attention, and our housekeeping and maintenance teams are currently working to address these issues.
I was also sorry to read that you found our service to be slow at times. We will share your comments with our managers in these areas and look to improve on our efficiency.

We are delighted that you still found the resort to be a relaxing experience despite these shortfalls, which we will work to improve on.

There are many new additions to our services on the way, so we do hope we can welcome you back in the not too distant future.

Many thanks!

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Reviewed 28 November 2017

A nice resort
Beach is good for swimming in Nov
Staff are nice
Can request for late check-out
Try to eat outside
There is s free shuttle bus every 30 mins
But you have to book in advance
The sunset is really fantastic
They freely upgrade our opened room pool villa into a two bedroom villa
We love the private swimming pool

And there spa
Spa got different promotion every day
The breakfast is ok

Room Tip: Private pool
Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank verasuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_General_Manager, General Manager at SALA Phuket Resort and Spa, responded to this reviewResponded 29 November 2017

Dear verasuen,

Thanks for taking the time to share your feedback from your recent stay at SALA Phuket. We are so pleased you enjoyed your time with us and your villa upgrade!

We are always willing to assist guests with reasonable requests for early check ins and late check outs, as long as our occupancy allows - so it was great to read that this was a benefit for you.

We will continue to work on our breakfast improvements, so hopefully next time you will enjoy SALA just a little bit more!

Many thanks!

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Reviewed 26 November 2017 via mobile

We have just spent a memorable two weeks at SALA Phuket resort and spa! From the moment we arrived we were met with friendly, smiling can do staff where nothing was ever too much trouble.

The location was perfect for us situated on Mai Khao beach away from all the hustle and bustle of Phuket, although there are a few shops and bars at Turtle Village a short bike ride or free bus ride away.

We stayed in a SALA pool villa which was perfect for a relaxing break, we had to force ourselves to leave our room

The breakfasts were extremely generous, beautifully prepared and everything on hand you could wish for, on chatting with chef Tony I mentioned I normally have avocado on toast, well every morning thereafter one was available, we found Tony to be really knowledgeable and enthusiastic and together with Basil, Leo and the rest of the amazing team helped to make our stay even more enjoyable.

The only suggestion we could make is that some areas of the hotel would benefit from a refurb although this in no way detracted from our stay.

Thanks again, hope to see you again soon

Stayed: November 2017, travelled as a couple
Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_General_Manager, General Manager at SALA Phuket Resort and Spa, responded to this reviewResponded 29 November 2017

Dear Sharon B,

It was fantastic to read that you had such a great stay in your SALA Pool Villa recently. With the southern parts of the island becoming ever more congested, we feel Mai Khao is an excellent option for guests wanting to get away from it all!

Since your visit, a variation of 'Avocado on Toast' will soon become a regular feature on our breakfast menu, so thanks for the suggestion!

We do appreciate that some areas are in need of some attention, and we are now working closely with our maintenance team to remedy these issues as soon as possible.

Thanks again for your feedback, and we hope to see you again at SALA Phuket!

Many thanks!

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Reviewed 26 November 2017 via mobile

We (couple from Switzerland, 27 & 29 years old) have spent two weeks at SALA Phuket Resort & Spa in one of the pool villas. It was the perfect holiday to relax. The hotel is located in Mai Khao Beach, a quiet area with Phuket‘s longest beach (10 km). As a big part of the area belongs to the Sirinat National Park there are only few hotels and shops and other tourists. Close to the hotel there is a small shopping mall called „Turtle Village“ with restaurants, boutiques and a well equipped supermarket. There is a shuttle from the hotel to the mall everyday free of charge. If you want to visit the island of Phuket the hotel offers you several pre-organized tours, also there is an opportunity to design your own private tour or to take a taxi to discover the island on your own. Taxi prices are quite low comparing to taxi prices in Europe. The hotel is quiet and has a stylish and modern architecture with asian influences. The food (asian as well as western food) in the hotel is excellent and there is a possibility to order food & beverages 24/7. The hotel staff is extraordinary friendly and is eager to fulfill all the wishes their hotel guests have. The villas are spacious, stylish and clean with a closed bedroom, an openair bathroom and living room, a private pool and sunbeds. Guests get to choose their personal scent of soap and bodylotion as well as their favourite time of room cleaning at the beginning of their stay. The hotel also offers a bar at the beach and a lobby bar, a restaurant, two public pools, direct access to the private beach, 24/7 room service as well as laundry services and spa facilities. All in all SALA Phuket Resort & Spa is the ideal hotel for people who want to relaxe and calm down, the privacy of the pool and garden villas is perfect for couples. We can totally recommend this hotel to everyone who wants to spend a quiet and luxurious holiday in Phuket.

Stayed: November 2017, travelled as a couple
1  Thank 735maryo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SALA_General_Manager, General Manager at SALA Phuket Resort and Spa, responded to this reviewResponded 29 November 2017

Dear 735maryo,

Thank you for your detailed review of SALA Phuket and your recent stay. "The perfect place to relax" is exactly how we hope our guests feel about the resort.

Turtle Village is a very convenient option for guests who are looking for additional dining in the area, so we are glad you found some time to visit. Next year they will be expanding to include some more dining and retail options, so we are looking forward to that also.

We are also now working on some additions to our menu options. This past week we introduced an exciting new 'Steak and Seafood Sunday Grill' which our guests loved, and today we have been auditioning some new live entertainment.

Hopefully we can welcome you back to SALA in the near future to experience all of our new offerings.

Many thanks!

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