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“heaven on earth!”

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JW Marriott Phuket Resort & Spa
Ranked #3 of 13 Hotels in Mai Khao
Certificate of Excellence
Sydney, Australia
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“heaven on earth!”
Reviewed 31 January 2012

We ended up hear after having a problem at another hotel. Guess we will never win lottery as we used our luck up finding this place.

Service was great, scenery and rooms luxurious. Truly and amazing place.

Highly recommended and we'll be returning soon.

Room Tip: Connected rooms were a great with the ground floor rooms having a small courtyard for lax=zing teh d...
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Glen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (642)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Hong Kong, China
Level Contributor
146 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 30 January 2012

After having had 3 hour flight delay in Bangkok, we arrived safely in Phuket. Reservation was done online. Car pick up service had to be done thru phone as I couldn't find any button in the website for airport pick up.

We stayed there 5 nights during the Chinese New Year holiday. Decision went to JW Marriott for our good experience with JW Marriott service. We had never been to Mai Khao beach, but we understood it is rather secluded. It might be an ideal place with less crowd in peak season.

Nice and clean room. Thanks for the surprising room upgrade. Out of the Blue is a great place to enjoy the sunset. Great cocktails & cool happy hour program. Clean beach. Having the baby elephant there is the highlight of our stay!

We understand the hotel was busy. During our holiday, we'd like to play it by ear where to dine. But during this high season, it was better to make a reservation especially for dinner in the Thai restaurant.

I attended one of the free hotel activities: Thai language - and I like it.

We noticed something could be improved perhaps the exhaust system. Almost everytime in the morning when we walked passing the corridor where rooms #202-203 etc. are and the Lobby Bar (before turning right to Cucina) there were strong smell. The yummy smell was there too before dinner time. But the morning one isn't smelled yummy.

In overall we're happy with hotel, service, staff and the food.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ekristanti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 29 January 2012

We had a wonderful stay with our children ages 3 and 7 in Fall of 2011. Kids pool, beach, bike rides, kids trapeze classes (operated by an excellent outside vendor), and resident elephant kept our kids busy and happy. Dining options were very good for both adults and children. Beautiful sunsets! Relaxing vacation at a beautiful hotel that we'll certain return to in the near future.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WestCoastCompass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 January 2012

Beautiful property with excellent service, food and comfortable rooms.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eeyore821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 January 2012

We had a fantastic time during our five day honeymoon stay. The property is gorgeous and the staff is excellent. We had a garden view room, which had a distant ocean view. The room was beautiful, with hardwood floors and a nice sitting area. Do be warned, there is a sliding window to the bathroom so you may not have the privacy you generally expect.
The spa was incredible. The one downside is there is no relaxation room so after a massage you quickly dress and leave, but the treatment rooms are like none I have ever seen. We had a private hut with dipping tub and outdoor shower, and a gong to use when ready to begin. It was heavenly.
We real he Moyer the steak restaurant. It was pricey but very tasty. The italian restaurant, cucina, was a pleasant surprise. Good food at very reasonable prices.
This resort is quiet and secluded, so if you want nightlife this is not the place. We did, however, go down to patong beach one night, which is am easy45 minute drive that made us very happy to return to our oasis.
There were some children here, but overall they stayed at the kids pool and we did not notice them.
This was a wonderful trip and we look forward to returning soon.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ShelBel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about JW Marriott Phuket Resort & Spa

Property: JW Marriott Phuket Resort & Spa
Address: 231 Moo 3 | Talang, Phuket, Mai Khao, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District > Mai Khao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Business Hotel in Mai Khao
#2 Top resorts Hotel in Mai Khao
#3 Luxury Hotel in Mai Khao
#3 Spa Hotel in Mai Khao
#3 On the Beach Hotel in Mai Khao
#4 Family Hotel in Mai Khao
#5 Romantic Hotel in Mai Khao
Price range (per night): $161 - $619
Hotel Class:5 star — JW Marriott Phuket Resort & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
JW Marriott Phuket Resort & Spa is set in lush tropical gardens, with 17 kms of natural beachfront. Fifteen minutes north of the airport, our Phuket resort's grounds comprise 265 spacious rooms including 13 suites, all facing towards the Andaman Sea. Facilities include eleven restaurants and bars, Thai cooking school, three magnificent pools, full-service Mandara Spa, on-site turtle shelter, shopping arcade, activities-packed kids club including on-site turtle shelter. The fitness center includes two tennis courts, yoga sala. Golf available nearby. ... more   less 
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Also Known As:
Jw Marriott Phuket Hotel Mai Khao
Jw Marriott Phuket Resort And Spa
Jw Marriott Mai Khao
Marriott Phuket
Phuket Marriott
JW Marriott Phuket Resort & Spa Mai Khao

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