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Renaissance Phuket Resort & Spa
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Renaissance Phuket Resort & Spa
Footprints767952

First time villa experience in Mai Khao

Review of Renaissance Phuket Resort & Spa
5.0 of 5 bubblesReviewed 7 Aug 2024via mobile
Excellent resort for family retreat in Mai Khao, Phuket. There was activity for child sitting service while adults could enjoy the spa. The pool near the beach was bit small but was fun to play with the child. Booked the villa and added a rollaway bed for the child; no regret. It would be great to have two double or queen size bed room type for a villa. Anyway the resort is cozy and our stay was amazing.
Date of stay: June 2024
Trip type: Travelled with family
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Adthapong V, Other at Renaissance Phuket Resort & Spa, responded to this review
Responded 8 Aug 2024
Greetings from Renaissance Phuket Resort & Spa. Thank you for your review of your experience. We are happy to hear you enjoyed your time with your family. We take notes on your comments and will look into improving our offers. We also have a kid's pool next to the kid's club, equipped with water fountain and slider, ideal for the children to enjoy the time there. We hope you choose to return to stay with us again next time travel to Phuket. We look forward to welcoming you.

Sincerely,
Adthapong V.
Resort Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 August 2024
Great hotel for family with great room, food, pool and facilities!!

Me and my family spent 1 week in this wonderful hotel. This is our 2nd time staying here. Every staff was fantastic(more than good), room are big , clean and quiet. Breakfast was perfect, kids club was lovely and the facilities are quite good. GYM has free classes to join, the trainers ( K. Yo and K Job) are very passionate about their job, teaching me and my husband Yoga and Pilates very well and kind. Spa has good quality with expert therapists.

In short, we had great time here. Will definitely come again, and again.

Room tip: Best hotel for family!
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adthapong V, Other at Renaissance Phuket Resort & Spa, responded to this reviewResponded 5 August 2024

Greetings from Renaissance Phuket Resort & Spa. Thank you for your time to write us this review. We are very happy you enjoyed your time with us. I will share your comment with both Khun Yo and Khun Job. Our team is ready to provide exceptional services to cater all your needs. We are looking forward to welcoming you back again for the third time. Let us know when you are planning to visit. See you soon.

Warmest Regards,
Adthapong V.
Resort Manager

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Reviewed 23 July 2024
I will definitely recommend a stay at this hotel to my friends and colleagues!

I really liked the hotel, quiet, calm and beautiful! This is the place where you can relax! very high service. I spend most of my time by the pool, the service here is at the highest level, very fast service and attentive attitude towards the guest. I especially want to mention the guys from the pool area: R, Sun, Goong, they always professionally recommend a drink or food from the bar, fast service and delicious food. They check whether your towel on the sun lounger is dirty/wet and change it to a dry one. Thanks guys !

Room tip: Only relax !
Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Максим М about Renaissance Phuket Resort & Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adthapong V, Other at Renaissance Phuket Resort & Spa, responded to this reviewResponded 25 July 2024

Greetings from Renaissance Phuket Resort & Spa.

Thank you for taking the time to write us this review. We are very happy to hear you had a great time staying with us. Guest satisfaction is our number one priority. We always aim to provide the best possible for all our guests. Our pool team is ready to service. I will be sure to share your comment with them.

We hope you choose to stay with us again the next time you travel to Phuket. We will be more than happy to serve you. Looking forward to seeing you again.

Sincerely,
Adthapong V.
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile
Nice resort

This hotel is one of my sister favorite and we enjoy it very much.

We live only at Sandbox bar and the swimming pool.

Thanks to Arm, Fon, O, Choo, Toey, Yao for taking care of us when we were drunk there and entertained us too.

We will come back again next year

Date of stay: July 2024
Trip type: Travelled with family
Ask IAmTheViCious about Renaissance Phuket Resort & Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adthapong V, Other at Renaissance Phuket Resort & Spa, responded to this reviewResponded 25 July 2024

Greetings. Thank you for your comment of our resort and Sand Box restaurant. We are very happy to hear you had a great time with us. The team at Sand Box is ready to provide exceptional services. I will share your comment with them, which I am sure they will be thrilled to hear you had a wonderful time.

Feel free to connect with us directly for your next trip next year. We will be happy to present deals and promotions to fit your travel plan. Thank you again and see you next year.

Warmest Regards,
Adthapong V.
Resort Manager

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Reviewed 15 July 2024 via mobile
Experience at Renaisance

It is a very comfortable stay. Quiet as I want The most impressive thing is the friendliness of the staff in every section. The front office is accommodating,breakfast restaurant,coffee house, 2 young boys at kids poo played with my kid nicely l as well as housekeeping staff are all smiling and cheerful. Special thanks to khun Mook front desk eventhough she resigned but gave me good recommendations checked with me if all ok

Ask Manop P about Renaissance Phuket Resort & Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adthapong V, Other at Renaissance Phuket Resort & Spa, responded to this reviewResponded 20 July 2024

Dear Khgun Manop P,

Thank you for your review of your recent stay at our resort on beautiful Mai Khao Beach. It is always a pleasure to provide the friendliest to all our guests. We take pride in our services to ensure that all our guests receive the best service possible. We hope you choose to return to stay with us again. I will be sure to share your comment with the team, as well as Khun Mook. When you decide to return, be sure to connect with us directly for special promotion we have throughout the year. Again, thank you and we look forward to welcoming you soon.

Warmest Regards,
Adthapong V.
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024
Nice and a quiet hotel. R’s team were great!

Overall the hotel ambiance is good. Quiet and clean.
The pool side crew were very attentive. Great attention and polite. Especially R, he is friendly and very helpful.
R has given us his best service.
Rooms very big and clean looking forward to upgrade our next stay when the villa is fully refurbished by Oct.
Few nice restaurants new hotel. Recommended to rent a car for convenience.

Room tip: If you looking for a quiet place to relax. Yes, this is the place. Overall good.
Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Ask Wendy C about Renaissance Phuket Resort & Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brad Edman, General Manager at Renaissance Phuket Resort & Spa, responded to this reviewResponded 12 July 2024

Good morning from Renaissance Phuket Resort & Spa
Thank you for your fantastic review and for choosing to stay with us here on Mai Khao Beach.
Thank you also for recognising Khun R, and for everything he does. He is just amazing at taking genuine care of our guests.
We look forwarding to welcoming you back to Renaissance Phuket Resort & Spa to experience our newly renovated rooms and villas, and to enjoying Phuket’s best breakfast.
Brad
General Manager

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