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J.Chan

Fantastic holiday!

5.0 of 5 bubblesReviewed 7 May 2024
I very much enjoyed the stay at the resort, I recommend families spending time together.

The rooms, facilities, location were all incredible, just walking distance or even a safe, short & fun, comfy bike ride to the nearby cafes, starbucks, supermarkets, the beach. I love the bikes, the foosball games, the indoor lounge!

A big shoutout to the concierge team - Nick, Alex and Joe for their professionalism, their hospitality, their warmth & friendliness in really making the stay and experience even better! Their recommendations and detailed explanation of the sites were all great and spot on perfect!

Great team!
Date of stay: April 2024
Room Tip: There is a fridge and microwave, a lovely lounge & gym
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this review
Responded 7 May 2024
Thank you for leaving a positive review with us! We greatly appreciate your feedback, and hope you enjoyed your time in Phuket!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 1 May 2024 via mobile

Our stay in the 2 bedroom apartment with my spouse, 2 young children and my elderly parents was incredibly comfortable!

Apartment was HUGE, new, fully equipped, comfortable and clean (except for an incident where we found a live cockroach under my pillow which really freaked us out..).

We arrived around 2.30pm but the apartment was not ready, so the kids went to the kids club and parents went for vegetable carving session. Thanks for the warm welcome Milana!

Kids club is a bit small hence gets crowded very easily, but they make up for it by having the most AMAZING staff who are so passionate in playing with the children! (Thank you Pia, Fern, Pam and Popcorn, you made the kids so comfortable and cared for ❤️). Our kids attended several sessions everyday for 4 days and were so happy, constantly asking to go to the kids club.

Love how they had so many activities that we couldn’t finish going for them all (while squeezing in naps, lazy moments in the apartment and multiple trips to 7/11 which was just about 3mins walk away from our room). Also by Pia and gang ❤️ honestly, much of the hospitality was felt by them!

Pool was a heated salt-water pool so no lip-turning-blue incidents or chlorine irritation for our young kiddos for soaking in the pool longer than they should.

Clean beach was a buggy away, though we had to wait for a while to be picked up from the beach back to the hotel after using the free phone at the beach.

Hotel staff Vanessa and Fairy were incredibly patient and helpful in helping me look for alternative restaurants to order in for comfortable dinner from when Kin Dee wasn’t available for delivery. Thanks so much lovely ladies ❤️ They helped us order for takeaway twice from a nearby restaurant called JJ’s Bar (about 5 mins walk) to have a comfortable dinner in our apartment especially with the really warm weather. Ordered local Thai food and they were delicious - tomyum, green curry, fried pork with garlic, omelette, vegetables, you name it! Also cost us about 1000-1300THB for a meal for a family of 6.

Food wise, not that many options to eat out but we did have Singh’s Seafood, Basil Kitchen (recommend the pad thai) and The Coffee Club (recommend the crispy pork with egg and rice), but again, recommending JJ’s Bar for local Thai food which was cheap and yummy.

We purposefully opted in for the timeshare presentation as we were genuinely interested, and surprisingly, it wasn’t pushy at all. We had Dan Sciascia speak to us, and we actually had a pleasant time learning and trying to understand if the MVC was suitable for us right now. Daniel and CK were also very pleasant and did not pressure us into anything we didn’t want. So please request for Dan if you would like an honest, knowledgeable and pleasant person to speak to you on the timeshare :)

Overall rating: 4.8/5 (would’ve been 5 if it wasn’t for the cockroach under my pillow. That being said, I would’ve rated 1/5 for ANY encounters with cockroaches in my bed, but all the positives just raised the rating!)

Would we come back? Well, kids are asking us when we’d be coming back, and we would choose this Marriott Mai Khao again for the service, room and facilities. We hope to meet the same staff who have made our stay so memorable ❤️

Room tip: Bring socks for kids club, explore mini golf, bicycles, lounge with snooker table for adult and kids, mahjong and foosball tables
Date of stay: April 2024
Trip type: Travelled with family
Thank yllynn17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this reviewResponded 8 May 2024

Thank you for leaving a 5-star review with us! We appreciate the feedback, and hope you and your family stay with us again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2024

Had a great time and loved the recreational facilities available. We enjoyed the morning full body stretch class with Lukling and enjoyed bike riding around the local area with Olivier and Gun. Really good fun and so many more great activities.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank H1807FKleea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this reviewResponded 8 May 2024

Thank you for leaving a glowing review on our property. We appreciate the recognition given towards our staff, and hope you visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2024

As club owners we stay at MVC resorts frequently, this one was pretty standard. The guest rooms were spacious and furnishings were good. The hotel's culinary offerings are good but limited....however, the cocktails were top notch!
The staff were attentive and did their best to go above and beyond to ensure every guest's needs are met. Abhi, Cat and our bartender (whose name I did not get) were terrific!
Whether you are seeking a romantic getaway, a casual retreat, or simply an escape, this hotel promises a wonderful stay.

Room tip: Ask for a room away from the elevators and kid pool, if you're looking for relaxation.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank neatfreak08
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this reviewResponded 8 May 2024

Thank you for leaving a positive review with us! We greatly appreciate it, and hope you visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2024

Let me start by saying this is my second trip to a Marriot vacation club in 18 years, so I don’t have lot of experience in vacation clubs.

The rooms are very nice big and spacious , our room had a pool which was great. We could be in water even if it was blazing hot as the pool was partially covered.

The food and drinks were average. We went to JW everyday as that has the beach and some nice restaurants. This place has a 7/11 and a few places right outside to eat which helped a lot as hotel restaurant has very few options.

The activities were great , kids enjoyed a lot and they make a lot of effort for the same. Yoga, fish feeding cycling nail painting and lots more.

The staff was very courteous and accommodating. The place is far from all the commercial activities. Phang nga is closer and we did a long tail boat ride to James Bond from there , that was a lot of fun.
Overall a good stay, didn’t have high expectations 😊 surprisingly it was good time .

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank esha p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Olivier Le Quinquis, General Manager at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this reviewResponded 19 April 2024

Dear EP_blr,

Thank you for sharing your experience!

We're thrilled to hear that you enjoyed the spacious rooms and plunge pool villa during your stay. It's great to know that you found our activities engaging for your kids and appreciated our staff's hospitality.

We understand your preference for dining options and are glad the nearby amenities were convenient for you. Your mention of the enjoyable long-tail boat ride to James Bond Island highlights the unique experiences available nearby.
We hope to welcome you back for another relaxing getaway in the future!

Warm regards,
Olivier Le Quinquis

General Manager
Marriott's Phuket Beach Club
Marriott’s Mai Khao Beach - Phuket

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2024

Love the stay in this compact resort. Manager from front office, Tam gave us a warm welcome and thanks to the super attentive staff at Zest restaurant, shout out to George and his team making sure we had a great time there. Rooms are great, spacious, and is exactly as what we expect to have when travelling to a marriott club resort.

Date of stay: March 2024
Trip type: Travelled with friends
Thank John C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marriott Vacations Worldwide, Other at Marriott's Mai Khao Beach - Phuket, A Marriott Vacation Club Resort, responded to this reviewResponded 12 April 2024

Thank you for leaving a positive review with us! We greatly appreciate it, and hope you visit us again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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