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Iberostar Playa de Muro Village
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USD 272
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USD 352
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USD 341
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USD 336
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USD 344
USD 311
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Las Gaviotas Suites Hotel(Playa de Muro)(Great Value!)
USD 257
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Savings alert! 25% below average rates

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Reviews (689)
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28 - 33 of 690 reviews
Reviewed 14 September 2017

I had great stay in this hotel. Loved the area, loved the way hotel is. And even if the hotel was fully booked, it was just the perfect amount of people. Beach is very nice, facilities are good and lots of activities.
The room is definitely not a room of a 5 star hotel, even if all the rest is very nice. The food is definitely not like a 5 star hotel food as well. Those are my only complaints. For all the rest was great to me.

Stayed: September 2017
Thank Pedro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Playa de Muro Village, responded to this reviewResponded 14 September 2017

Dear Pedro,

We want you to know that the description of your stay with us at IBEROSTAR Playa de Muro Village is very helpful and we thank you for providing your rating.

Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.

Again we want to thank you very much for sharing your review of our hotel and would be delighted to welcome you back to one of our hotels soon.

Yours sincerely,

Quality Manager
IBEROSTAR Playa de Muro Village.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

We had the best time in the hotel, everything was incredibly perfect and all the staff specially Esther took care of us, making us feel like home. I do recomend you to go. A little piece of heaven on earth in front of the sea, amazing hotel and professional staff.

Stayed: August 2017, travelled as a couple
Thank dakotatkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Playa de Muro Village, responded to this reviewResponded 20 September 2017

Dear Guest,

Thank you very much for your review of IBEROSTAR Playa de Muro Village. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories.

Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with a good all-round experience. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us.

Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

Best regards,

Quality Manager
IBEROSTAR Playa de Muro Village.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

Me and my partner had a wonderful stay. Staff is amazing, specially Esther and Anabel and, of course, Kati and all the bar staff! They made us feel like home. We will definitely come back next year!!!!

Stayed: September 2017, travelled as a couple
Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Playa de Muro Village, responded to this reviewResponded 26 September 2017

Dear Kate,

We would like first and foremost to thank you for choosing IBEROSTAR Playa de Muro Village for your recent holiday.


Every day is a new and exciting challenge for us based on providing our guests a feeling of staying at another home from home. Our highly motivated and competent team ensures that our service as well as our hotels extensive facilities provides a holiday feeling of the very special kind for our guests.

Again we thank you for your feedback and we hope to welcome you back again soon.

Best Regards,

Quality Manager
IBEROSTAR Playa de Muro Village.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017 via mobile

Had an amazing time. Excellent food and facilities,beautiful location and delightful staff. HOWEVER, there is little control over non residents using the pool,restaurants and other facilities.
We saw them coming in from hotels nearby and the beach that backed onto the hotel.
The staff and management had little interest and no control.
Again, had a lovely time but would've been 5* if there were no non residents using the facilities WE had paid for.

Stayed: August 2017
3  Thank mushroom56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality manager at Iberostar Playa de Muro Village, responded to this reviewResponded 6 October 2017

Dear Guest,

It has been an absolute pleasure to read this great review of your recent stay with us at IBEROSTAR Playa de Muro Village and we really appreciate that you took the time to write and share it with us.

We would like to consider all aspects to create an environment for our guests that fulfill all their wishes as much as possible for a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude.

It is nice to know that you felt so comfortable with us and that have chosen to share that fact with others and we hope to see you again soon.
Best regards,


Quality Manager
IBEROSTAR Playa de Muro Village

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

A beautiful location, excellent accommodation and food, delightful staff, BUT, and it is a big but, there is very little control over non residents using the pool and other facilities.
We saw them daily coming in from the beach and neighbouring hotels,
management had little interest and staff no control. It is a 5* hotel at 5* prices and we resented such intrusion.

Room Tip: Avoid rooms overlooking the street
  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
3  Thank SJLdiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHoteles, Quality Manager at Iberostar Playa de Muro Village, responded to this reviewResponded 19 September 2017

Dear Glenn,

We want you to know that the description of your stay with us at IBEROSTAR Playa De Muro Village is very helpful and we thank you for providing your rating.

We have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests.

Again we want to thank you very much for sharing your review of our hotel and would be delighted to welcome you back to one of our hotels soon.

Best regards,

Quality Manager

IBEROSTAR Playa De Muro Village

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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