We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Expedia.com
USD 71
View deal
Westin.com
USD 71
View deal
Reserve now, pay at stay
Booking.com
USD 71
View deal
Free cancellation until 30/10/21
Reserve now, pay at stay
Hotels.comUSD 71
TravelocityUSD 71
eDreamsUSD 71
View all 13 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,686)
Filter reviews
2,686 results
Traveller rating
1,331
803
341
122
89
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,331
803
341
122
89
Show reviews that mention
All reviews prego seasonal tastes splash pool sala pool villa heavenly spa buggy service golf cart private beach sea view kids club patong beach pool access room f b beautiful property main pool welcome drink phi phi island
Selected filters
Filter
Updating list...
1,726 - 1,731 of 2,686 reviews
Reviewed 28 August 2012 via mobile

We hv 4 days vacation at this hotel, we were upgrade to suite 2436.Nice view and location near to poolside!Feel very relax here..Restaurant offer good food! We will back someday!!! Thank for Mr Thomas Mueller General Manager for the hospitality !!

Date of stay: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Weeli
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 August 2012

This is the third time we have stayed at the westin, it's location for us is fantastic as well away from the hustle and bustle, the service is first class with great beds around the pool areas! Beds in the room are based on the westin heavenly mattress, which are fantastic to sit on however impossible to sleep on as you just sink and are unable to move, on requesting a change of mattress we was told by reception they have many complaints about the beds, they immediately installed 2 sheets of wood under the first layer of mattress which is only 35mm thick! This process did certainly stiffen the mattress up and made me feel like I was laying on a slab in a morgue! This problem needs more thought put into it! Maybe install the sheets of wood but also place another top mattress on top! Rant over!! We love this resort however will not return until we are assured the mattress situation has been addressed.

Date of stay: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank vantyUk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
StarwoodPhuket, Manager at The Westin Siray Bay Resort & Spa Phuket, responded to this reviewResponded 3 September 2012

Dear vantyUk,

Thank you for taking the time to share your third experience at the Westin Siray Bay. I am pleased that you enjoyed the pool facilities and service from our associates.

All of our mattresses are Westin signature Heavenly beds. However, we do understand that guests have preferences when it comes to beds and we will look to purchase firmer mattresses for our guests that prefer a bed that are firmer than ours currently.

Once again, thank you for your comments. I hope you will reconsider returning to The Westin Siray Bay and would encourage you to contact us directly prior to your arrival to discuss your bedding preference.

Kind regards,
Stephen Morahan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2012

Set in a beautiful hillside setting close to Phuket Town and with panoramic views across the bay from most rooms and vantage points, this hotel is great for a relaxing holiday.The rooms are quiet and private and there is a convenient on-demand tuk-tuk service between the rooms, restaurants and the lobby, and a mini-bus shuttle service to and from the city on the hour. Staff are very friendly and helpful. The breakfast menu is fantastic, there are several resaurants with differing cuisines for lunch and dinner, food is good and prices are reasonable.
But it wasn't all a bed of roses. The airconditioning was very noisy, and together with a damn awful mattress, meant that a good nights sleep was hard to achieve. Don't be fooled by the beach, you can't swim there as it is too shallow and a reef is exposed when the tide goes out. There was mould in the shower, obviously from the use of incorrect sealants. The cost of laundry is horrendous - $55 AUD for a small bag of clothes containing about 10 items. We also experienced difficulties with the poor English language skills of check in-out staff.

Room tip: Choose a Deluxe Sea View room to lock in those magnificent views of the bay.
Date of stay: August 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ian C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2012

This place is highly recommended for a comfortable stay.

Outstanding service from all the staff of Westin Siray Bay. The Views are magnificient and the rooms are amazingly clean.

My kids extremely loved the place specially the infinite pool. We'll be back there again for future travel plans.

Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank JMarconi
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2012 via mobile

What a magnificent view from my balcony! I got a lively hill top room with the incredible panoramic view of the Andaman sea. Very comfortable and relax place to stay during vacation. Friendly staffs and very good quality of food there.

Date of stay: August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JimmyLovesJazz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
View more reviews