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Reviews (1,327)
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All reviewsjungle roomon the rocksrock restaurantgrand villaocean viewjungle settingdino parkbreakfast and dinnerred chopsticksoceanview roomlow seasonthai restaurantdirect access to the beachour honeymoonpool barsouthern endsix nights
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13 - 18 of 1,327 reviews
Reviewed 27 March 2018 via mobile

My husband and I stayed here end of February and we had perfect weather every single day and it did not rain once.
The accommodation is just gorgeous. The staff are very friendly and very accommodating. I absolutely love when the reception staff offer you the cool refresher towel exactly what you need when the humidity is extremely high.
The food was just delicious for breakfast and dinner I love the variety of the different cuisines and despite it being hot it was actually quite nice eating outside every day the fans definitely helped.
The resort is very beautiful set amongst the tropical rainforest we even had pineapples growing outside our jungle room.
Centrally located in Karon if you want to go shopping, markets, or a cheap massage.
The pool is just beautiful with the swim up pool bar and waterfall, however I absolutely hated how guests were reserving their day beds for the day by putting a book or hat on the bed despite not using it till later in the afternoon. There is a a small sign advising guests to NOT reserve day beds, however people will only see this if they are collecting a fresh towel near the bar. The last thing anyone wants on there holiday is to get into a disagreement with a fellow guest over day beds. We weren't the only people to notice this to be an issue. I did speak to the pool staff and they did nothing about it so I spoke with one of the ladies in the food and beverage area and I never heard back, hence the reason for leaving a review in the hope this will be looked into and perhaps this can be better managed into the future.
I also found it really unusual that I couldn't book this accommodation through anyone in Australia. The only reason I knew about this accommodation was because we stayed next door over 10years ago otherwise we wouldn't know this Resort exists. I really feel you need to consider advertising your Resort with Australian travel wholesalers.
Our overall experience of this Resort is 4/5 we would definitely return if we ever come back to Karon.

Stayed: February 2018, travelled as a couple
2  Thank Ree242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Big room. Clean. Friendly staffs. 15min Walk to bangla rd. Motorcycle rental and trip attraction booth at the lobby(pricey compared to other areas). Very good hotel to stay in. Breakfast in the morning and fast and reliable room service.

Stayed: March 2018, travelled with friends
Thank Muhammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018

Nothing to add to the previous ratings. Perfect resort and friendly staff. The only thing that I would like to mention is that u shouldn't have troubles walking when u book this resort because you have to walk quite a bit to get from A to B and its also partially up hill and down hill with a couple of stairs. Other than that everything was perfect. You will not regret booking this resort :-)

Room Tip: Jungle view
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
1  Thank bernhard31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

We stayed in the hotel for a couple of nights and were happy to see that it had remained as lovely as it was on our honeymoon 18 years ago. Our friends travelling with us were able to get a room with a sea view balcony, great place to sit and enjoy a drink. Mini-bar prices were low which was a pleasant surprise.

Our room was a Jungle villa and it was recently renovated and very nice. There was easily room for extra bed for our son. Plenty of room for clothes, suitcases etc and it was very clean and cleaned well every day. Bath tube is so big that two people would easily fit in it. Safety box is quite small and PC doesn’t fit in it.

Personnel is friendly and very professional. Many kind things that make you happy e.g. like for check-in you are sitting on sofa, you are brought towels and drinks for refreshment .

I loved the beautiful jungle and garden areas, everything you see is just gorgeous, very relaxing environment. Breakfast and dinner restaurant is nicely outdoors and the food and service are good on both breakfast and buffet dinner both were included in our very reasonable room rate as we booked directly from the hotel. We also ate lunch and dinner in the hotel’s ROCK restaurant and the food there was super good, a lovely place with excellent sea view!

Only small a bit irritating issue is with the pool chairs that you really had to book them before breakfast as everyone else is doing the same. I think the personnel could add a policy e.g. that if chair is empty for over 2 hours they will remove the towels and free it for the next guests.

Karon / Kata beach areas outside of hotel are very crowded with tourists and therefore mostly stayed in the hotel area. Beach is 3 km long and good for jogging.

Room Tip: sea view room is worth the extra money.
  • Stayed: February 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Pipsa1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

We stayed Marina Phuket in 5 days .... very beautiful and nice place ... they offer room with half board . Their breakfast and dinner were excellent. Specially, dinner was every night very delicious.
Rooms were very clean and useful.
Also we bought a oil message package in hotel and it was good
I highly recommed to stay in there.

Stayed: March 2018, travelled with friends
Thank OZLEMAKYIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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