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NAJEEB K
Jeddah, Saudi Arabia

Meridien Phuket Beach hotel Experience

3.0 of 5 bubblesReviewed 19 May 2024
Room was good. The facilities are great.
But long way to walk between rooms reception amd restaurants

2 times my door lock was faulty and it took quite sometimes to repair it. And I had to wait at outside with high humid condition
2nd time the take me to the restaurant and provided a complimentary juice to reduce my hot and frustration.

One of our mate found a snake on the floor and the hotel employee cathched her nicely.

Staff all are very friendly and show high hospitality

I did not ise the full its facilities due to short of time as I was on a 4days business trip.
Overall its a good beach resort hotel
Date of stay: May 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julian Lowry, General Manager at Le Méridien Phuket Beach Resort, responded to this review
Responded 23 May 2024
Dear najeebefs,

On behalf of our entire team, thank you for your recent stay with us and for sharing your impression of Le Meridien Phuket Beach Resort.

We were thankful to hear that you have stayed with us and enjoy our beach.

We really apologized for our service that might delayed so that could not meet your expectation and satisfaction, we will be assured that we shall pass along your feedback to the team.

We will also take this seriously to improve guest's expectation accordingly.

Thank you once again for your feedback.

Kind Regards,
Le Meridien Phuket Beach Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,497)
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2,811
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12 - 17 of 4,497 reviews
Reviewed 18 May 2024

Polite and good staff specially chef joshi and Mr surinder Singh were very curtious location is nice and definitely will come back again and again food is good will recommend to our other friends I like the resort restaurant beach bar and more

Date of stay: May 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ras M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 May 2024 via mobile

Chef joshi n Surender singh were of great help. Very courteous n special service
We requested for special food which was arranged very soon. They both are great asset to the hotel ..
Overall great hotel n staff good location n ambiance. Ssbbb

Date of stay: May 2024
Trip type: Travelled on business
Thank 850sanjayb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2024 via mobile

I think this hotel is the best in Phuket! A private beach awaits you on the property of the hotel! A wonderful breakfast where you can find everything you want! Wonderful spa and stocked gym. The staff works really hard and it shows 🙌

There are also restaurants on site where you can try unique dishes and won’t regret spending money on it 🥰

Date of stay: July 2023
Trip type: Travelled with family
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

There’s no denying that this resort is huge. There are almost 500 rooms here. The breakfasts are crowded. The food is average (although, admittedly we haven’t tried the overpriced dinner options and probably won’t, given the rest of the experience so far).

We’ve had a bunch of small, annoying issues including a leaking fridge, no wifi then slow wifi, didn’t refill coffee/milk in the room, room key not working, bathroom not properly clean on arrival, etc and while the reception were trying to be helpful, they just didn’t really hit the mark at any point.

We started our Thailand journey in Khao Lak and stayed at a resort (La Flora) for literally a quarter of the price (12k baht vs 48k baht) and it was leagues better than this place. I understand that Phuket is more expensive in general because it’s such a busy tourist spot but this place, in my opinion, is not worth the money unless you want your stay to feel like you’re at a crowded them park. Our next stop is Krabi and the resort cost will be similar to what we paid in Khao Lak. I can’t help but feel that the ageing Le Meridien is punching well above its weight compared to other resorts.

Room tip: Don’t waste your money. There’s better value/quality elsewhere.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wikka2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Phuket, Marketing at Le Meridien Phuket Beach Resort, responded to this reviewResponded 6 May 2024

Dear Wikka2010

Thank you for your recent stay with us and for sharing your impression of Le Meridien Phuket Beach Resort.

Your feedback and comments will give us a development plan to improve our service offerings and we apologize for areas of your stay that did not meet with your expectations.

We understand that the size of our resort, while offering an extensive range of amenities and accommodations, may lead to occasional crowding during peak dining times and we do offer suggested times where breakfast should be less crowded, in order to guide our guests as to the quieter times. We appreciate your patience and understanding as we strive to provide a comfortable experience for all guests.

Regarding the issues you encountered in your room, such as the leaking fridge, inconsistent Wi-Fi, and lapses in housekeeping, please accept our sincerest apologies. This is certainly not the level of service we aim to deliver, and we have addressed these concerns with the relevant teams to ensure they are promptly resolved and do not recur in the future.

Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. Your feedback is invaluable as we continually strive to improve our offerings and service.

The Management

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Reviewed 2 May 2024

it has been many years that we enjoy the resort, and still is our best holiday every year.
We wuold love to share our multi year experience to all the guests who could have the chance to spend sometime in this amazing place. the kindness of staff, the excellence of the services, the goodness of the food and whatever is present in this amazing place is stunning!

Date of stay: January 2024
Trip type: Travelled with family
Thank Romana S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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