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850sanjayb
Dubai, United Arab Emirates

Chef Joshi n Surender singh were very helpful courteous n great service They both are a great asset for the company

5.0 of 5 bubblesReviewed 17 May 2024via mobile
Chef joshi n Surender singh were of great help. Very courteous n special service
We requested for special food which was arranged very soon. They both are great asset to the hotel ..
Overall great hotel n staff good location n ambiance. Ssbbb
Date of stay: May 2024
Trip type: Travelled on business
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Reviews (4,497)
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Reviewed 16 May 2024 via mobile

I think this hotel is the best in Phuket! A private beach awaits you on the property of the hotel! A wonderful breakfast where you can find everything you want! Wonderful spa and stocked gym. The staff works really hard and it shows 🙌

There are also restaurants on site where you can try unique dishes and won’t regret spending money on it 🥰

Date of stay: July 2023
Trip type: Travelled with family
Thank James C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 May 2024

There’s no denying that this resort is huge. There are almost 500 rooms here. The breakfasts are crowded. The food is average (although, admittedly we haven’t tried the overpriced dinner options and probably won’t, given the rest of the experience so far).

We’ve had a bunch of small, annoying issues including a leaking fridge, no wifi then slow wifi, didn’t refill coffee/milk in the room, room key not working, bathroom not properly clean on arrival, etc and while the reception were trying to be helpful, they just didn’t really hit the mark at any point.

We started our Thailand journey in Khao Lak and stayed at a resort (La Flora) for literally a quarter of the price (12k baht vs 48k baht) and it was leagues better than this place. I understand that Phuket is more expensive in general because it’s such a busy tourist spot but this place, in my opinion, is not worth the money unless you want your stay to feel like you’re at a crowded them park. Our next stop is Krabi and the resort cost will be similar to what we paid in Khao Lak. I can’t help but feel that the ageing Le Meridien is punching well above its weight compared to other resorts.

Room tip: Don’t waste your money. There’s better value/quality elsewhere.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Wikka2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Le Meridien Phuket, Marketing at Le Meridien Phuket Beach Resort, responded to this reviewResponded 6 May 2024

Dear Wikka2010

Thank you for your recent stay with us and for sharing your impression of Le Meridien Phuket Beach Resort.

Your feedback and comments will give us a development plan to improve our service offerings and we apologize for areas of your stay that did not meet with your expectations.

We understand that the size of our resort, while offering an extensive range of amenities and accommodations, may lead to occasional crowding during peak dining times and we do offer suggested times where breakfast should be less crowded, in order to guide our guests as to the quieter times. We appreciate your patience and understanding as we strive to provide a comfortable experience for all guests.

Regarding the issues you encountered in your room, such as the leaking fridge, inconsistent Wi-Fi, and lapses in housekeeping, please accept our sincerest apologies. This is certainly not the level of service we aim to deliver, and we have addressed these concerns with the relevant teams to ensure they are promptly resolved and do not recur in the future.

Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. Your feedback is invaluable as we continually strive to improve our offerings and service.

The Management

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Reviewed 2 May 2024

it has been many years that we enjoy the resort, and still is our best holiday every year.
We wuold love to share our multi year experience to all the guests who could have the chance to spend sometime in this amazing place. the kindness of staff, the excellence of the services, the goodness of the food and whatever is present in this amazing place is stunning!

Date of stay: January 2024
Trip type: Travelled with family
Thank Romana S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 April 2024

One of the best hotels in Phuket situated on the best beach in Phuket! Believe me I know what I am talking about. I couldn’t mention it enough - this is the best beach in the area, with palm trees, white sand and blue water. A bunch of unmotorized watersports is provided for free - kayak, SAP etc. Also, there is a zone for snorkling with a lot of fish, you don’t even need to go for a snrokling tour :)

A lot of swimming pools in the area - both for adults and kids, a lot of restaurants - italian, japanese (try it!), international. The variety for breakfast is just amazing, I always say - the hotel is good if they have salmon for breakfast in Asia ;)

A lot of places for insta photograhy ;)

Overall, this is the must visit on Phuket!

Date of stay: April 2024
Trip type: Travelled with family
Thank Kristina L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 April 2024

Please be aware of jetskis the people there are scammers and work with hotel... they let you take ketski and if the jetski dies in water and fall.over you need to pay them and the hotel was of no help and not on our side... This was a very bad experience for us as family and lost alot of money llease dont stay here and dont go on jetskis in phuket. Phuket people are the worst wont ever go here again in my life... They dont care about you as person and they just want money. They need to be more careful because they will lose people that will come there....

Date of stay: March 2024
Trip type: Travelled with family
Thank 508antoinettec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julian Lowry, General Manager at Le Meridien Phuket Beach Resort, responded to this reviewResponded 27 April 2024

Dear 508antoinettec,

We sincerely appreciate your choice to stay with us and are sorry to hear of your experience with the jetski rental.

Do note that the jetski rentals are not related in any way to the hotel. Located on the beach which is essentially a public beach, we have no ability to influence or manage this service.

In cases where guests may have disagreements with the rental operator, our Duty Management are often on hand to assist in discussions with both guest and renter, however as mentioned we are not involved in any decisions by an Organisation unrelated to the hotel.

We do sincerely regret the experience that you had and we hope you will not let this influence your decision to return and enjoy the pristine white sand beach and the many other facilities that the hotel has to offer.

Thank you once again for your feedback.

The Management

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