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Reviewed 9 December 2017

Nice resort, excellent service. Room was spacious and clean. The breakfast was five star, a lot of varieties of food and they have freshly blended juice of your choice. Beautiful beach and you can walk along the beach to the town.

Stayed: November 2017
Thank Crisseebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilian D, Guest Relations Manager at Phuket Marriott Resort and Spa, Nai Yang Beach, responded to this reviewResponded 12 December 2017

Dear Khun Crisseebee,

We are pleased to see that you had a brilliant stay with us here in Phuket Marriott Resort and Spa, Nai Yang Beach.
It is wonderful to see that you enjoyed the hotel and its facilities so much and that the staff made such a difference during your stay.
Thank you for sharing your feedback with us and we cannot wait to welcome you back in the future, should your travels bring you back to Nai Yang.

Best wishes and a wonderful Christmas season!

Maximilian D.
Guest Relations Mananger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

The resort is only 10 minutes away from the airport, in the northern part of the island and far away from Phuket town. Not much going on around the resort.
The resort is nice, very friendly people though some staff at reception with limited English skills. Two restaurants, one for Thai food and breakfast, in the main building. Very good breakfast. The other one, called Big Fish, more for seafood, is located near the beach. Big Fish has a bar as well, good for your late afternoon drink. Music, however, tends to be on the noisy side.
As the main building with the reception is on a higher floor you may either use a very very slow elevator or use the stairs. Good for your fitness.
Rooms are nice, we had a room with pool access, which is good because the smaller pools in front of your room connect to the main pool. Main pool is large and offers a nice view of the sea.
The beach is disappointing. Shallow water and due to the tide the water is sometimes very far away. Left of the property you can see some abandoned tall buildings which spoil the view, a real eyesore.
The fitness center is called fitness room. A proper naming as it is quite small, not much equipment.
All in all a nice resort but the beach is not a big deal.

Stayed: November 2017, travelled as a couple
3  Thank claussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilian D, Guest Relations Manager at Phuket Marriott Resort and Spa, Nai Yang Beach, responded to this reviewResponded 9 December 2017

Dear Khun Claussie,

We love that you enjoyed the Phuket Marriott Resort and Spa, Nai Yang Beach so much and thank you for taking the time to share your feedback with us. It is true that our Premium Pool Access rooms are a real treat, being able to open the door and jump into the pool certainly has a real vacation feeling to it. If you prefer to have a bit more space, I could also recommend trying out Cabana Pool Access Rooms, which have a private cabana and little garden part in front of the room on top of the direct pool access, and like you said, since the side pools are both connected with the main pool in the front of the resort, it gives our guests the possibility to take a bit of a tour of the resort through the water way.
Thank you again for sharing your comments with us and we would be delighted to welcome you back in the future, should your travels bring you back to Nai Yang.
Best wishes and a wonderful Christmas season!

Maximilian

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Reviewed 7 December 2017

This hotel is beautiful and the villa we had was excellent. That being said, this may not be for everyone. We really wanted a quieter stay in Phuket, where we were able to relax. If that's what you want, then this is a great hotel option. It's located on the beach and has some chairs in the sand if you want to go down there. It should be noted that at low tide, the water is at least 300 feet from the hotel so the chairs on the sand are not close to the water at all. If you opt for the pool, there are a lot of chairs near the pool, but show up early to claim one.

The pool is beautiful and actually seems to wrap around the hotel and looks to be accessible by the ground floor rooms. There isn't really anything else near the hotel as it is off kind of on its own. There are decent restaurants as part of the hotel, however, if you do want to get into town for a bite to eat, you can actually walk along the beach 15-20 minutes to get to some beach facing restaurants (The Good View has pretty reasonably priced food as an example).

If you're looking for a place to relax and lay by a pool, then this is a great option. If you're looking for a hotel with some night activities nearby, then you'll want to search the SE part of the island. **This was mostly couples that were here and not a lot of kids were present, the exception being couples with relatively newborns**

  • Stayed: November 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank DDtraveler1928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilian D, Guest Relations Manager at Phuket Marriott Resort and Spa, Nai Yang Beach, responded to this reviewResponded 9 December 2017

Dear Khun dd158723,

It is wonderful to see that you had such a relaxing holiday with us here in Phuket Marriott Resort and Spa, Nai Yang Beach and enjoyed the hotel staff and facilities so much.
As we are located right next to the Sirinat National Park, our guests have a very exclusive access to the beach, and depending on the tides, different advantages come into play, like being able to take a walk along the beach towards the local village close by, taking some great sunset pictures if you walk out just a bit into the sea or being able to enjoy a swim in the Andaman Sea. Like you say, we are located in a great little spot, not too far from restaurants bars and access to the south part of the island, yet it is the perfect place to relax and arrange some tours around Phuket and some of the most famous places in Thailand.
We thank you for taking the time to sharing your feedback with us and look forward to welcoming you back, should your travels bring you back to Phuket in the future.

Best wishes and a wonderful upcoming Christmas season,

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Reviewed 7 December 2017

The Hotel location is good because is close to the Naiyang Beach and to the airport
The room was comfortable but not good the balcony with only view to the pool, gardens and other parts of the hotel
The restaurant very good!

Stayed: November 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Juli I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilian D, Guest Relations Manager at Phuket Marriott Resort and Spa, Nai Yang Beach, responded to this reviewResponded 8 December 2017

Dear Juli I,

We are sorry to hear that the view from the room was not up to your expectations. Please feel free to let me know if your travels bring you to Nai Yang in the future, as I could reccomend different room types in which some have a sea view as well.
It is with great pleasure to see that we did exceed expectations in the service and restaurant.
Thank you for sharing your feedback with us and we would love to have the chance to welcome you back in the future, should your travels bring you back to Nai Yang.

Best wishes from the entire team,

Maximilian

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Reviewed 7 December 2017

Great Hotel and superior Service... especially in the pool and breakfast area. The Service Team is really supportive, friendly, great People to talk talk... with 2-3 Team members we felt like having met friends there.
The Hotel is great for Kids... our 5 year old son loves the big pool, which has room Areas to multiple rooms on the ground Floor.

Stayed: November 2017, travelled with family
Review collected in partnership with this hotel
Thank PhilippLutzny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maximilian D, Guest Relations Manager at Phuket Marriott Resort and Spa, Nai Yang Beach, responded to this reviewResponded 8 December 2017

Dear Khun PhillippLutzny,

It was such a pleasure to have you with us another time and take care of you and your family during your recent vacation here in Phuket Marriott Resort and Spa, Nai Yang Beach, your "home away from home".
We are thrilled to see that our customer service and the hotels facilities made this a great stay!
Thank you for taking the time to share your feedback with us, we will be sure to pass it on to our team to motivate them for the future.
Best wishes and a wonderful upcoming Christmas season!

Warm regards,
Maximilian D.
Guest Relations Manager

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